Dell 8200 manual Contacting Dell, Definition of Third-Party Software and Peripherals

Page 102

w w w . d e l l . c o m s u p p o r t . d e l l . c o m

HINT: Toll-free numbers are for use within the country for which they are listed.

Definition of "Third-Party" Software and Peripherals

Third-party software and peripherals include any peripheral, accessory, or application software sold by Dell not under the Dell brand (printers, scanners, cameras, games, and so on). Support for all third-party software and peripherals is provided by the original manufacturer of the product.

Contacting Dell

When you need to contact Dell, use the telephone numbers, codes, and electronic addresses provided in the following tables. If you need assistance in determining which codes to use, contact a local or an international operator.

See “Dell Technical Support Policy” on page 101 for a description of the hardware and software support provided by Dell.

Contact Numbers and Addresses

Country (City)	Department Name or Service Area,	Area Codes,
International Access Code	Website and E-Mail Address	Local Numbers, and
Country Code		Toll-Free Numbers
City Code

Antigua and Barbuda	General Support	1-800-805-5924

Argentina (Buenos Aires)	Tech Support and Customer Care	toll-free: 0-800-444-0733
International Access Code: 00	Sales	1-810-444-3355
Country Code: 54	Tech Support Fax	11 4515 7139
City Code: 11	Customer Care Fax	11 4515 7138
	Website: www.dell.com.ar

Australia (Sydney)	Home and Small Business	1-300-65-55-33
International Access Code: 0011	Government and Business	toll-free: 1-800-633-559
Country Code: 61	Preferred Accounts Division (PAD)	toll-free: 1-800-060-889
City Code: 2	Customer Care	toll-free: 1-800-819-339
	Corporate Sales	toll-free: 1-800-808-385
	Transaction Sales	toll-free: 1-800-808-312
	Fax	toll-free: 1-800-818-341

102

Appendix

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Contents Solutions Guide Hints, Notices, and Cautions Abbreviations and AcronymsContents If the screen is difficult to read Adding Parts Appendix Index Contents Safety Instructions When Using Your ComputerErgonomic Computing Habits Safety Instructions When Working Inside Your Computer Protecting Against Electrostatic Discharge Battery Disposal Setting Up Connecting a Printer Parallel PrinterUSB Printer Installing the Printer Driver Setting Up a Home and Office Network Windows XP Only Transferring Information to a New Computer Windows XP OnlyTurning Off the Computer Windows XPWindows Me and Windows Solving Problems Finding Solutions See Accessing Help Files Windows Millennium Edition Me and WindowsPower Problems Start-Up Error MessagesVideo and Monitor Problems If the screen is blankIf the screen is difficult to read Sunlight glare, which can cause poor picture qualitySound and Speaker Problems Click Appearance and ThemesPrinter Problems If you cannot print to a parallel port printerIf you cannot print to a USB printer Scanner Problems Modem Problems Click Phone and Modem Options Mouse Problems Keyboard Problems Windows XPDrive Problems If you cannot save a file to a floppy diskIf you cannot play a music CD or install a program from a CD If you cannot play a DVD movie If the CD-RW drive stops writingNetwork Problems If you have a hard drive problemUnder Error-checking, click Check Now Click Start Microsoft Windows Error Messages Click Control Panel Click Add or Remove ProgramsClick the Change or Remove Program icon Program crashes General Program ProblemsProgram error causes the system to lock up Program stops respondingInternet Connection Problems If you have a problem with your Internet connectionProgram is designed for an earlier Windows operating system Modems Properties window, click Dialing Properties Close the Modems Properties window Close the Control PanelDouble-click the Phone and Modems Options icon Mail Problems Resolving Other Technical ProblemsReinstalling Drivers Solving Problems Using the Windows XP Device Driver Rollback At the Welcome Dell System Owner screen, click NextClick Performance and Maintenance, and then click System Resolving Software and Hardware IncompatibilitiesWindows Me Click the Device Manager tabWindows Using System Restore Click the System Restore tabCreating a Restore Point Windows MeRestoring the Computer to an Earlier Operating State Reinstalling Windows XP Undoing the Last System RestoreSolving Problems Reinstalling Windows Me Select Start Windows Setup from CD-ROM, and then press Enter Reinstalling Windows Click I accept the Agreement, and then click NextSolving Problems Computer automatically restarts W . d e l l . c o m s u p p o r t . d e l l . c o m Adding Parts Power button Front and Back View of the ComputerUSB 1.1 connectors Service tag Reattaching the Front Door and Hinge Arms Reattaching the Front DoorReattaching the Hinge Arms L l . c o m Opening the Computer Cover Looking Inside Your Computer Arrow Release button Back of computerPower supply Back of computer System Board Adding Cards Ensure that the card is fully seated in the connector Removing Cards Tab Securing lever Back of computer Adding Memory Rdram Overview Continuity modules Adding Parts Securing clips 2 notches Replacing the AGP Card Adding a Second Hard Drive Adding Parts Rail tabs Adding Other Drives Inch Devices Gently slide the drive into the bay until you hear a click Power cable Drive cable Securing tabs Tabs 2 drive Drive bay Closing the Computer Cover P e n d i Specifications MicroprocessorMemory Audio2 Power Standard Settings Altitude Operating 15.2 to 3048 m -50 to 10,000 ft StorageViewing Settings Clearing Forgotten Passwords System Setup Program ScreensReplacing the Battery Battery Definition of Dell-Installed Software and Peripherals Dell Technical Support Policy U.S. OnlyContacting Dell Definition of Third-Party Software and PeripheralsContact Numbers and Addresses Barbados Austria ViennaWebsite support.euro.dell.com Belgium BrusselsChile Santiago Canada North York, OntarioCayman Islands China XiamenDominican Republic Czech Republic PragueDenmark Copenhagen El SalvadorFinland Helsinki France Paris Montpellier Home and Small BusinessCorporate Hong Kong Germany LangenGuatemala IndiaItaly Milan Home and Small Business JamaicaJapan Kawasaki Website support.jp.dell.com Korea SeoulMacau Latin AmericaLuxembourg Malaysia PenangNetherlands Amsterdam MexicoNetherlands Antilles New ZealandPeru Norway LysakerPanama Poland WarsawSouth Africa Johannesburg St. LuciaSingapore Singapore 09/091Taiwan Sweden Upplands VasbySwitzerland Geneva ThailandTrinidad/Tobago BracknellA. Austin, Texas US Virgin IslandsVenezuela Returning Items for Warranty Repair or Credit Regulatory Information118 Appendix NOM Information Mexico Only One-Year Limited Warranty U.S. Only Limited Warranties and Return PolicyAppendix 121 Two-Year Limited Warranty U.S. Only Limited Warranty Coverage During Year One Limited Warranty Coverage During Year Two General Provisions Three-Year Limited Warranty U.S. Only Limited Warranty Coverage During Years Two and Three 128 Appendix Four-Year Limited Warranty U.S. Only Limited Warranty Coverage During Years Two, Three, and Four Appendix 131 One-Year Limited Warranty Canada Only Appendix 133 Two-Year Limited Warranty Canada Only Appendix 135 136 Appendix Three-Year Limited Warranty Canada Only 138 Appendix Appendix 139 140 Appendix Total Satisfaction Return Policy U.S. Only Guarantee Making a Claim Dell Computer de Mexico SA de CV D ex 146 Index Index 147 148 Index Dell Information Development Localization Supplier

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