Dell 8200 manual Power Problems, Start-Up Error Messages

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Power Problems

CH E C K T H E PO W E R L I G H T — When the power light is lit or blinking, the computer has power. If the power light is blinking, the computer is in standby mode—press a key on the keyboard or move the mouse. If the power light is off, the computer is either not turned on or is not receiving electrical power.

TE S T T H E E L E C T R I C A L O UT L E T — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

CH E C K T H E PO W E R C A B L E C O N N E C T I O N — Be sure that the power cable is firmly inserted into the electrical outlet and the computer power connector.

CO N NE C T T HE C O M P UT E R D I R E C T L Y T O A N E L E C T R I C A L O UT L E T —

Bypass power protection devices, power strips, and the extension cable to verify that the computer turns on.

SW A P T H E C O M P U T E R A N D M O N I T O R P O W E R C A B L E S — Swap the computer and monitor power cables to determine if the power cable is defective.

CH E C K F O R I N T E R F E R E N C E — Electrical appliances on the same circuit or operating near the computer can cause interference. Other causes of interference: power extension cables, keyboard and mouse extension cables, too many devices on a power strip, or multiple power strips connected to the same electrical outlet.

CH E C K T H E PO W E R PR O P E R T I E S — See the Tell Me How help file or search for the keyword standby in the Help and Support Center in Windows XP and Windows Me (Help in Windows 2000). To access help files, see page 24.

Start-Up Error Messages

OP E R A T IN G S Y S T E M N O T F O U N D — Call Dell for technical assistance (see page 102).

HINT: See the Tell Me How help file for information on the standby mode.

Solving Problems

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Contents Solutions Guide Abbreviations and Acronyms Hints, Notices, and CautionsContents If the screen is difficult to read Adding Parts Appendix Index Contents When Using Your Computer Safety InstructionsErgonomic Computing Habits Safety Instructions When Working Inside Your Computer Protecting Against Electrostatic Discharge Battery Disposal Setting Up Parallel Printer Connecting a PrinterUSB Printer Installing the Printer Driver Transferring Information to a New Computer Windows XP Only Setting Up a Home and Office Network Windows XP OnlyWindows XP Turning Off the ComputerWindows Me and Windows Solving Problems Finding Solutions See Windows Millennium Edition Me and Windows Accessing Help FilesStart-Up Error Messages Power ProblemsIf the screen is blank Video and Monitor ProblemsSunlight glare, which can cause poor picture quality If the screen is difficult to readClick Appearance and Themes Sound and Speaker ProblemsIf you cannot print to a parallel port printer Printer ProblemsIf you cannot print to a USB printer Scanner Problems Modem Problems Click Phone and Modem Options Mouse Problems Windows XP Keyboard ProblemsIf you cannot save a file to a floppy disk Drive ProblemsIf you cannot play a music CD or install a program from a CD If the CD-RW drive stops writing If you cannot play a DVD movieIf you have a hard drive problem Network ProblemsUnder Error-checking, click Check Now Click Start Click Control Panel Click Add or Remove Programs Microsoft Windows Error MessagesClick the Change or Remove Program icon Program error causes the system to lock up General Program ProblemsProgram crashes Program stops respondingIf you have a problem with your Internet connection Internet Connection ProblemsProgram is designed for an earlier Windows operating system Close the Modems Properties window Close the Control Panel Modems Properties window, click Dialing PropertiesDouble-click the Phone and Modems Options icon Resolving Other Technical Problems Mail ProblemsReinstalling Drivers Solving Problems At the Welcome Dell System Owner screen, click Next Using the Windows XP Device Driver RollbackResolving Software and Hardware Incompatibilities Click Performance and Maintenance, and then click SystemClick the Device Manager tab Windows MeWindows Click the System Restore tab Using System RestoreWindows Me Creating a Restore PointRestoring the Computer to an Earlier Operating State Undoing the Last System Restore Reinstalling Windows XPSolving Problems Reinstalling Windows Me Select Start Windows Setup from CD-ROM, and then press Enter Click I accept the Agreement, and then click Next Reinstalling WindowsSolving Problems Computer automatically restarts W . d e l l . c o m s u p p o r t . d e l l . c o m Adding Parts Front and Back View of the Computer Power buttonUSB 1.1 connectors Service tag Reattaching the Front Door Reattaching the Front Door and Hinge ArmsReattaching the Hinge Arms L l . c o m Opening the Computer Cover Arrow Release button Back of computer Looking Inside Your ComputerPower supply Back of computer System Board Adding Cards Ensure that the card is fully seated in the connector Removing Cards Tab Securing lever Back of computer Adding Memory Rdram Overview Continuity modules Adding Parts Securing clips 2 notches Replacing the AGP Card Adding a Second Hard Drive Adding Parts Rail tabs Adding Other Drives Inch Devices Gently slide the drive into the bay until you hear a click Power cable Drive cable Securing tabs Tabs 2 drive Drive bay Closing the Computer Cover P e n d i Microprocessor SpecificationsMemory Audio2 Power Altitude Operating 15.2 to 3048 m -50 to 10,000 ft Storage Standard SettingsViewing Settings System Setup Program Screens Clearing Forgotten PasswordsReplacing the Battery Battery Dell Technical Support Policy U.S. Only Definition of Dell-Installed Software and PeripheralsDefinition of Third-Party Software and Peripherals Contacting DellContact Numbers and Addresses Website support.euro.dell.com Austria ViennaBarbados Belgium BrusselsCayman Islands Canada North York, OntarioChile Santiago China XiamenDenmark Copenhagen Czech Republic PragueDominican Republic El SalvadorFrance Paris Montpellier Home and Small Business Finland HelsinkiCorporate Guatemala Germany LangenHong Kong IndiaJamaica Italy Milan Home and Small BusinessWebsite support.jp.dell.com Korea Seoul Japan KawasakiLuxembourg Latin AmericaMacau Malaysia PenangNetherlands Antilles MexicoNetherlands Amsterdam New ZealandPanama Norway LysakerPeru Poland WarsawSingapore Singapore St. LuciaSouth Africa Johannesburg 09/091Switzerland Geneva Sweden Upplands VasbyTaiwan ThailandBracknell Trinidad/TobagoUS Virgin Islands A. Austin, TexasVenezuela Regulatory Information Returning Items for Warranty Repair or Credit118 Appendix NOM Information Mexico Only Limited Warranties and Return Policy One-Year Limited Warranty U.S. OnlyAppendix 121 Two-Year Limited Warranty U.S. Only Limited Warranty Coverage During Year One Limited Warranty Coverage During Year Two General Provisions Three-Year Limited Warranty U.S. Only Limited Warranty Coverage During Years Two and Three 128 Appendix Four-Year Limited Warranty U.S. Only Limited Warranty Coverage During Years Two, Three, and Four Appendix 131 One-Year Limited Warranty Canada Only Appendix 133 Two-Year Limited Warranty Canada Only Appendix 135 136 Appendix Three-Year Limited Warranty Canada Only 138 Appendix Appendix 139 140 Appendix Total Satisfaction Return Policy U.S. Only Guarantee Making a Claim Dell Computer de Mexico SA de CV D ex 146 Index Index 147 148 Index Dell Information Development Localization Supplier

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