Dell 8200 Austria Vienna, Website support.euro.dell.com, Barbados, Belgium Brussels, Bermuda

Page 103

Country (City)	Department Name or Service Area,	Area Codes,
International Access Code	Website and E-Mail Address	Local Numbers, and
Country Code		Toll-Free Numbers
City Code

Austria (Vienna)	Home/Small Business Sales	01 795 67602
International Access Code: 900	Home/Small Business Fax	01 795 67605
Country Code: 43	Home/Small Business Customer Care	01 795 67603
City Code: 1	Preferred Accounts/Corporate Customer Care	0660 8056
	Home/Small Business Technical Support	01 795 67604
	Preferred Accounts/Corporate Technical Support	0660 8779
	Switchboard	01 491 04 0
	Website: support.euro.dell.com
	E-mail: tech_support_central_europe@dell.com

Barbados	General Support	1-800-534-3066

Belgium (Brussels)	Technical Support	02 481 92 88
International Access Code: 00	Customer Care	02 481 91 19
Country Code: 32	Home/Small Business Sales	toll-free: 0800 16884
City Code: 2	Corporate Sales	02 481 91 00
	Fax	02 481 92 99
	Switchboard	02 481 91 00
	Website: support.euro.dell.com
	E-mail: tech_be@dell.com
	E-mail for French Speaking Customers:
	support.euro.dell.com/be/fr/emaildell/

Bermuda	General Support	1-800-342-0671

Brazil	Customer Support, Technical Support	0800 90 3355
International Access Code: 00	Tech Support Fax	51 481 5470
Country Code: 55	Customer Care Fax	51 481 5480
City Code: 51	Sales	0800 90 3390
	Website: www.dell.com/br

Brunei	Customer Technical Support (Penang, Malaysia)	604 633 4966
Country Code: 673	Customer Service (Penang, Malaysia)	604 633 4949
	Transaction Sales (Penang, Malaysia)	604 633 4955

Appendix

103

Image 103

Contents Solutions Guide Abbreviations and Acronyms Hints, Notices, and CautionsContents If the screen is difficult to read Adding Parts Appendix Index Contents When Using Your Computer Safety InstructionsErgonomic Computing Habits Safety Instructions When Working Inside Your Computer Protecting Against Electrostatic Discharge Battery Disposal Setting Up Parallel Printer Connecting a PrinterUSB Printer Installing the Printer Driver Transferring Information to a New Computer Windows XP Only Setting Up a Home and Office Network Windows XP OnlyWindows XP Turning Off the ComputerWindows Me and Windows Solving Problems Finding Solutions See Windows Millennium Edition Me and Windows Accessing Help FilesStart-Up Error Messages Power ProblemsIf the screen is blank Video and Monitor ProblemsSunlight glare, which can cause poor picture quality If the screen is difficult to readClick Appearance and Themes Sound and Speaker ProblemsIf you cannot print to a parallel port printer Printer ProblemsIf you cannot print to a USB printer Scanner Problems Modem Problems Click Phone and Modem Options Mouse Problems Windows XP Keyboard ProblemsIf you cannot save a file to a floppy disk Drive ProblemsIf you cannot play a music CD or install a program from a CD If the CD-RW drive stops writing If you cannot play a DVD movieIf you have a hard drive problem Network ProblemsUnder Error-checking, click Check Now Click Start Click Control Panel Click Add or Remove Programs Microsoft Windows Error MessagesClick the Change or Remove Program icon Program stops responding General Program ProblemsProgram error causes the system to lock up Program crashesIf you have a problem with your Internet connection Internet Connection ProblemsProgram is designed for an earlier Windows operating system Close the Modems Properties window Close the Control Panel Modems Properties window, click Dialing PropertiesDouble-click the Phone and Modems Options icon Resolving Other Technical Problems Mail ProblemsReinstalling Drivers Solving Problems At the Welcome Dell System Owner screen, click Next Using the Windows XP Device Driver RollbackResolving Software and Hardware Incompatibilities Click Performance and Maintenance, and then click SystemClick the Device Manager tab Windows MeWindows Click the System Restore tab Using System RestoreWindows Me Creating a Restore PointRestoring the Computer to an Earlier Operating State Undoing the Last System Restore Reinstalling Windows XPSolving Problems Reinstalling Windows Me Select Start Windows Setup from CD-ROM, and then press Enter Click I accept the Agreement, and then click Next Reinstalling WindowsSolving Problems Computer automatically restarts W . d e l l . c o m s u p p o r t . d e l l . c o m Adding Parts Front and Back View of the Computer Power buttonUSB 1.1 connectors Service tag Reattaching the Front Door Reattaching the Front Door and Hinge ArmsReattaching the Hinge Arms L l . c o m Opening the Computer Cover Arrow Release button Back of computer Looking Inside Your ComputerPower supply Back of computer System Board Adding Cards Ensure that the card is fully seated in the connector Removing Cards Tab Securing lever Back of computer Adding Memory Rdram Overview Continuity modules Adding Parts Securing clips 2 notches Replacing the AGP Card Adding a Second Hard Drive Adding Parts Rail tabs Adding Other Drives Inch Devices Gently slide the drive into the bay until you hear a click Power cable Drive cable Securing tabs Tabs 2 drive Drive bay Closing the Computer Cover P e n d i Microprocessor SpecificationsMemory Audio2 Power Altitude Operating 15.2 to 3048 m -50 to 10,000 ft Storage Standard SettingsViewing Settings System Setup Program Screens Clearing Forgotten PasswordsReplacing the Battery Battery Dell Technical Support Policy U.S. Only Definition of Dell-Installed Software and PeripheralsDefinition of Third-Party Software and Peripherals Contacting DellContact Numbers and Addresses Belgium Brussels Austria ViennaWebsite support.euro.dell.com BarbadosChina Xiamen Canada North York, OntarioCayman Islands Chile SantiagoEl Salvador Czech Republic PragueDenmark Copenhagen Dominican RepublicFrance Paris Montpellier Home and Small Business Finland HelsinkiCorporate India Germany LangenGuatemala Hong KongJamaica Italy Milan Home and Small BusinessWebsite support.jp.dell.com Korea Seoul Japan KawasakiMalaysia Penang Latin AmericaLuxembourg MacauNew Zealand MexicoNetherlands Antilles Netherlands AmsterdamPoland Warsaw Norway LysakerPanama Peru09/091 St. LuciaSingapore Singapore South Africa JohannesburgThailand Sweden Upplands VasbySwitzerland Geneva TaiwanBracknell Trinidad/TobagoUS Virgin Islands A. Austin, TexasVenezuela Regulatory Information Returning Items for Warranty Repair or Credit118 Appendix NOM Information Mexico Only Limited Warranties and Return Policy One-Year Limited Warranty U.S. OnlyAppendix 121 Two-Year Limited Warranty U.S. Only Limited Warranty Coverage During Year One Limited Warranty Coverage During Year Two General Provisions Three-Year Limited Warranty U.S. Only Limited Warranty Coverage During Years Two and Three 128 Appendix Four-Year Limited Warranty U.S. Only Limited Warranty Coverage During Years Two, Three, and Four Appendix 131 One-Year Limited Warranty Canada Only Appendix 133 Two-Year Limited Warranty Canada Only Appendix 135 136 Appendix Three-Year Limited Warranty Canada Only 138 Appendix Appendix 139 140 Appendix Total Satisfaction Return Policy U.S. Only Guarantee Making a Claim Dell Computer de Mexico SA de CV D ex 146 Index Index 147 148 Index Dell Information Development Localization Supplier

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