Dell 8200 manual If you cannot play a music CD or install a program from a CD

Page 37

CA NN O T S A V E F I L E S T O A F L O P P Y D I S K — Ensure that the floppy disk is not full or write-protected (locked). See the following illustration.

back of floppy disk

write-protected

not write- protected

If you cannot play a music CD or install a program from a CD

EN S U R E T H A T WI ND O W S R E C O G N I Z E S T HE D R I V E — In Windows XP, click the Start button, and then click My Computer. In Windows Me and Windows 2000, double-click the My Computer icon on the Windows desktop. If the CD drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.

TE S T T H E D R I V E W I T H A N O T H E R CD — Insert another CD to eliminate the possibility that the original CD is defective.

CL E A N T H E D I S C — See the Tell Me How help file for instructions. To access help files, see page 24.

AD J U S T T HE WI N D O W S V O L U M E C O N T R O L — In Windows XP, click the speaker icon in the lower-right corner of your screen. In Windows Me or 2000, double-click the speaker icon in the lower-right corner of your screen. Be sure that the volume is turned up and that the sound is not muted.

HINT: High-speed CD drive vibration is normal and may cause noise. This does not indicate a defect in the drive or the CD.

Solving Problems

37

Image 37

Contents Solutions Guide Abbreviations and Acronyms Hints, Notices, and CautionsContents If the screen is difficult to read Adding Parts Appendix Index Contents When Using Your Computer Safety InstructionsErgonomic Computing Habits Safety Instructions When Working Inside Your Computer Protecting Against Electrostatic Discharge Battery Disposal Setting Up Parallel Printer Connecting a PrinterUSB Printer Installing the Printer Driver Transferring Information to a New Computer Windows XP Only Setting Up a Home and Office Network Windows XP OnlyWindows XP Turning Off the ComputerWindows Me and Windows Solving Problems Finding Solutions See Windows Millennium Edition Me and Windows Accessing Help FilesStart-Up Error Messages Power ProblemsIf the screen is blank Video and Monitor ProblemsSunlight glare, which can cause poor picture quality If the screen is difficult to readClick Appearance and Themes Sound and Speaker ProblemsIf you cannot print to a parallel port printer Printer ProblemsIf you cannot print to a USB printer Scanner Problems Modem Problems Click Phone and Modem Options Mouse Problems Windows XP Keyboard ProblemsIf you cannot save a file to a floppy disk Drive ProblemsIf you cannot play a music CD or install a program from a CD If the CD-RW drive stops writing If you cannot play a DVD movieIf you have a hard drive problem Network ProblemsUnder Error-checking, click Check Now Click Start Click Control Panel Click Add or Remove Programs Microsoft Windows Error MessagesClick the Change or Remove Program icon Program error causes the system to lock up General Program ProblemsProgram crashes Program stops respondingIf you have a problem with your Internet connection Internet Connection ProblemsProgram is designed for an earlier Windows operating system Close the Modems Properties window Close the Control Panel Modems Properties window, click Dialing PropertiesDouble-click the Phone and Modems Options icon Resolving Other Technical Problems Mail ProblemsReinstalling Drivers Solving Problems At the Welcome Dell System Owner screen, click Next Using the Windows XP Device Driver RollbackResolving Software and Hardware Incompatibilities Click Performance and Maintenance, and then click SystemClick the Device Manager tab Windows MeWindows Click the System Restore tab Using System RestoreWindows Me Creating a Restore PointRestoring the Computer to an Earlier Operating State Undoing the Last System Restore Reinstalling Windows XPSolving Problems Reinstalling Windows Me Select Start Windows Setup from CD-ROM, and then press Enter Click I accept the Agreement, and then click Next Reinstalling WindowsSolving Problems Computer automatically restarts W . d e l l . c o m s u p p o r t . d e l l . c o m Adding Parts Front and Back View of the Computer Power buttonUSB 1.1 connectors Service tag Reattaching the Front Door Reattaching the Front Door and Hinge ArmsReattaching the Hinge Arms L l . c o m Opening the Computer Cover Arrow Release button Back of computer Looking Inside Your ComputerPower supply Back of computer System Board Adding Cards Ensure that the card is fully seated in the connector Removing Cards Tab Securing lever Back of computer Adding Memory Rdram Overview Continuity modules Adding Parts Securing clips 2 notches Replacing the AGP Card Adding a Second Hard Drive Adding Parts Rail tabs Adding Other Drives Inch Devices Gently slide the drive into the bay until you hear a click Power cable Drive cable Securing tabs Tabs 2 drive Drive bay Closing the Computer Cover P e n d i Microprocessor SpecificationsMemory Audio2 Power Altitude Operating 15.2 to 3048 m -50 to 10,000 ft Storage Standard SettingsViewing Settings System Setup Program Screens Clearing Forgotten PasswordsReplacing the Battery Battery Dell Technical Support Policy U.S. Only Definition of Dell-Installed Software and PeripheralsDefinition of Third-Party Software and Peripherals Contacting DellContact Numbers and Addresses Website support.euro.dell.com Austria ViennaBarbados Belgium BrusselsCayman Islands Canada North York, OntarioChile Santiago China XiamenDenmark Copenhagen Czech Republic PragueDominican Republic El SalvadorFrance Paris Montpellier Home and Small Business Finland HelsinkiCorporate Guatemala Germany LangenHong Kong IndiaJamaica Italy Milan Home and Small BusinessWebsite support.jp.dell.com Korea Seoul Japan KawasakiLuxembourg Latin AmericaMacau Malaysia PenangNetherlands Antilles MexicoNetherlands Amsterdam New ZealandPanama Norway LysakerPeru Poland WarsawSingapore Singapore St. LuciaSouth Africa Johannesburg 09/091Switzerland Geneva Sweden Upplands VasbyTaiwan ThailandBracknell Trinidad/TobagoUS Virgin Islands A. Austin, TexasVenezuela Regulatory Information Returning Items for Warranty Repair or Credit118 Appendix NOM Information Mexico Only Limited Warranties and Return Policy One-Year Limited Warranty U.S. OnlyAppendix 121 Two-Year Limited Warranty U.S. Only Limited Warranty Coverage During Year One Limited Warranty Coverage During Year Two General Provisions Three-Year Limited Warranty U.S. Only Limited Warranty Coverage During Years Two and Three 128 Appendix Four-Year Limited Warranty U.S. Only Limited Warranty Coverage During Years Two, Three, and Four Appendix 131 One-Year Limited Warranty Canada Only Appendix 133 Two-Year Limited Warranty Canada Only Appendix 135 136 Appendix Three-Year Limited Warranty Canada Only 138 Appendix Appendix 139 140 Appendix Total Satisfaction Return Policy U.S. Only Guarantee Making a Claim Dell Computer de Mexico SA de CV D ex 146 Index Index 147 148 Index Dell Information Development Localization Supplier

Related manuals

Manual 162 pages 52.76 Kb

Manual 57 pages 9.42 Kb