Dell 8200 manual Scanner Problems

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VE R I F Y T H A T T H E P R I NT E R IS R E C O G N IZ E D B Y WI ND O W S

Windows XP

1 Click the Start button.

2Click Control Panel.

3Click Printers and Other Hardware.

4Click View installed printers or fax printers. If the printer is listed, right-click the printer name.

5Click Properties, and then select the Ports tab. Ensure that the Print to the following port(s): setting is USB.

Windows Me and Windows 2000

1 Click the Start button, point to Settings, and then click Printers. If the printer is listed, right-click the printer icon.

2 Click Properties, and then select the Details tab in Windows Me and the Ports tab in Windows 2000. Ensure that the Print to the following port(s): setting is USB.

TE S T T H E E L E C T R I C A L O UT L E T — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

RE I N S T A L L T H E P R I NT E R D R I V E R — See page 18.

CH E C K F O R I N T E R R U P T R E Q UE S T C O N F L I C T S — See page 47.

Scanner Problems

CH E C K T H E PO W E R C A B L E C O N N E C T I O N — Ensure that the scanner power cable is firmly connected to a working electrical power source and that the scanner is turned on.

CH E C K T H E S C A N N E R C A B L E C O N N E C T I O N — Ensure that the scanner cable is firmly connected to the computer and to the scanner.

UNL O C K T H E S C A N NE R — Ensure that your scanner is unlocked if it has a locking tab or button.

HINT: If you need technical assistance for your scanner, call the scanner’s manufacturer (see the documentation that came with the scanner for the correct phone number). Dell does not cover the scanner’s warranty.

Solving Problems

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Contents Solutions Guide Abbreviations and Acronyms Hints, Notices, and CautionsContents If the screen is difficult to read Adding Parts Appendix Index Contents When Using Your Computer Safety InstructionsErgonomic Computing Habits Safety Instructions When Working Inside Your Computer Protecting Against Electrostatic Discharge Battery Disposal Setting Up Parallel Printer Connecting a PrinterUSB Printer Installing the Printer Driver Transferring Information to a New Computer Windows XP Only Setting Up a Home and Office Network Windows XP OnlyWindows XP Turning Off the ComputerWindows Me and Windows Solving Problems Finding Solutions See Windows Millennium Edition Me and Windows Accessing Help FilesStart-Up Error Messages Power ProblemsIf the screen is blank Video and Monitor ProblemsSunlight glare, which can cause poor picture quality If the screen is difficult to readClick Appearance and Themes Sound and Speaker ProblemsIf you cannot print to a parallel port printer Printer ProblemsIf you cannot print to a USB printer Scanner Problems Modem Problems Click Phone and Modem Options Mouse Problems Windows XP Keyboard ProblemsIf you cannot save a file to a floppy disk Drive ProblemsIf you cannot play a music CD or install a program from a CD If the CD-RW drive stops writing If you cannot play a DVD movieIf you have a hard drive problem Network ProblemsUnder Error-checking, click Check Now Click Start Click Control Panel Click Add or Remove Programs Microsoft Windows Error MessagesClick the Change or Remove Program icon Program stops responding General Program ProblemsProgram error causes the system to lock up Program crashesIf you have a problem with your Internet connection Internet Connection ProblemsProgram is designed for an earlier Windows operating system Close the Modems Properties window Close the Control Panel Modems Properties window, click Dialing PropertiesDouble-click the Phone and Modems Options icon Resolving Other Technical Problems Mail ProblemsReinstalling Drivers Solving Problems At the Welcome Dell System Owner screen, click Next Using the Windows XP Device Driver RollbackResolving Software and Hardware Incompatibilities Click Performance and Maintenance, and then click SystemClick the Device Manager tab Windows MeWindows Click the System Restore tab Using System RestoreWindows Me Creating a Restore PointRestoring the Computer to an Earlier Operating State Undoing the Last System Restore Reinstalling Windows XPSolving Problems Reinstalling Windows Me Select Start Windows Setup from CD-ROM, and then press Enter Click I accept the Agreement, and then click Next Reinstalling WindowsSolving Problems Computer automatically restarts W . d e l l . c o m s u p p o r t . d e l l . c o m Adding Parts Front and Back View of the Computer Power buttonUSB 1.1 connectors Service tag Reattaching the Front Door Reattaching the Front Door and Hinge ArmsReattaching the Hinge Arms L l . c o m Opening the Computer Cover Arrow Release button Back of computer Looking Inside Your ComputerPower supply Back of computer System Board Adding Cards Ensure that the card is fully seated in the connector Removing Cards Tab Securing lever Back of computer Adding Memory Rdram Overview Continuity modules Adding Parts Securing clips 2 notches Replacing the AGP Card Adding a Second Hard Drive Adding Parts Rail tabs Adding Other Drives Inch Devices Gently slide the drive into the bay until you hear a click Power cable Drive cable Securing tabs Tabs 2 drive Drive bay Closing the Computer Cover P e n d i Microprocessor SpecificationsMemory Audio2 Power Altitude Operating 15.2 to 3048 m -50 to 10,000 ft Storage Standard SettingsViewing Settings System Setup Program Screens Clearing Forgotten PasswordsReplacing the Battery Battery Dell Technical Support Policy U.S. Only Definition of Dell-Installed Software and PeripheralsDefinition of Third-Party Software and Peripherals Contacting DellContact Numbers and Addresses Belgium Brussels Austria ViennaWebsite support.euro.dell.com BarbadosChina Xiamen Canada North York, OntarioCayman Islands Chile SantiagoEl Salvador Czech Republic PragueDenmark Copenhagen Dominican RepublicFrance Paris Montpellier Home and Small Business Finland HelsinkiCorporate India Germany LangenGuatemala Hong KongJamaica Italy Milan Home and Small BusinessWebsite support.jp.dell.com Korea Seoul Japan KawasakiMalaysia Penang Latin AmericaLuxembourg MacauNew Zealand MexicoNetherlands Antilles Netherlands AmsterdamPoland Warsaw Norway LysakerPanama Peru09/091 St. LuciaSingapore Singapore South Africa JohannesburgThailand Sweden Upplands VasbySwitzerland Geneva TaiwanBracknell Trinidad/TobagoUS Virgin Islands A. Austin, TexasVenezuela Regulatory Information Returning Items for Warranty Repair or Credit118 Appendix NOM Information Mexico Only Limited Warranties and Return Policy One-Year Limited Warranty U.S. OnlyAppendix 121 Two-Year Limited Warranty U.S. Only Limited Warranty Coverage During Year One Limited Warranty Coverage During Year Two General Provisions Three-Year Limited Warranty U.S. Only Limited Warranty Coverage During Years Two and Three 128 Appendix Four-Year Limited Warranty U.S. Only Limited Warranty Coverage During Years Two, Three, and Four Appendix 131 One-Year Limited Warranty Canada Only Appendix 133 Two-Year Limited Warranty Canada Only Appendix 135 136 Appendix Three-Year Limited Warranty Canada Only 138 Appendix Appendix 139 140 Appendix Total Satisfaction Return Policy U.S. Only Guarantee Making a Claim Dell Computer de Mexico SA de CV D ex 146 Index Index 147 148 Index Dell Information Development Localization Supplier

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