Dell 8200 manual Using the Windows XP Device Driver Rollback

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HINT: The ResourceCD displays drivers only for hardware that Dell installed at the time of purchase. If you installed any additional hardware, those drivers may not be displayed by the ResourceCD. If those drivers are not displayed, exit the ResourceCD program and refer to the documentation and drivers that came with that product.

5At the Welcome Dell System Owner screen, click Next.

A message appears that says the ResourceCD is detecting hardware in your computer.

The drivers that are used by your computer are automatically displayed in the My Drivers—The ResourceCD has identified these components in your system window.

6Click the driver that you want to reinstall and follow the instructions on the screen.

If a particular driver is not listed, then that driver is not required by your operating system.

To view other contents on the ResourceCD:

1Verify that your computer is selected in the System Model list.

2Verify that your operating system is selected in the Operating System list.

3Select the type of device in the Device Type list.

NOTICE: The ResourceCD contains drivers for devices that are not part of your computer. Only reinstall the specific drivers for hardware included in your computer. Otherwise, your computer might not work correctly.

4Select a topic in the Topic list.

If you select Drivers in the Topic list and a particular driver is not listed, then that driver is not required by your operating system.

Using the Windows XP Device Driver Rollback

The Windows XP Device Driver Rollback can replace a device driver with the previously installed version if you install a new device driver that causes system instability. If you cannot reinstall your previous driver with the Driver Rollback process, then use System Restore (see page 50) to attempt to return your operating system to its previous operating state before the new device driver installation:

1Click the Start button, and then right-click My Computer.

2Click Properties.

3Click the Hardware tab, and then click Device Manager.

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Solving Problems

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Contents Solutions Guide Hints, Notices, and Cautions Abbreviations and AcronymsContents If the screen is difficult to read Adding Parts Appendix Index Contents Safety Instructions When Using Your ComputerErgonomic Computing Habits Safety Instructions When Working Inside Your Computer Protecting Against Electrostatic Discharge Battery Disposal Setting Up Connecting a Printer Parallel PrinterUSB Printer Installing the Printer Driver Setting Up a Home and Office Network Windows XP Only Transferring Information to a New Computer Windows XP OnlyWindows XP Turning Off the ComputerWindows Me and Windows Solving Problems Finding Solutions See Accessing Help Files Windows Millennium Edition Me and WindowsPower Problems Start-Up Error MessagesVideo and Monitor Problems If the screen is blankIf the screen is difficult to read Sunlight glare, which can cause poor picture qualitySound and Speaker Problems Click Appearance and ThemesPrinter Problems If you cannot print to a parallel port printerIf you cannot print to a USB printer Scanner Problems Modem Problems Click Phone and Modem Options Mouse Problems Keyboard Problems Windows XPDrive Problems If you cannot save a file to a floppy diskIf you cannot play a music CD or install a program from a CD If you cannot play a DVD movie If the CD-RW drive stops writingIf you have a hard drive problem Network ProblemsUnder Error-checking, click Check Now Click Start Click Control Panel Click Add or Remove Programs Microsoft Windows Error MessagesClick the Change or Remove Program icon Program crashes General Program ProblemsProgram error causes the system to lock up Program stops respondingIf you have a problem with your Internet connection Internet Connection ProblemsProgram is designed for an earlier Windows operating system Close the Modems Properties window Close the Control Panel Modems Properties window, click Dialing PropertiesDouble-click the Phone and Modems Options icon Resolving Other Technical Problems Mail ProblemsReinstalling Drivers Solving Problems Using the Windows XP Device Driver Rollback At the Welcome Dell System Owner screen, click NextClick Performance and Maintenance, and then click System Resolving Software and Hardware IncompatibilitiesWindows Me Click the Device Manager tabWindows Using System Restore Click the System Restore tabCreating a Restore Point Windows MeRestoring the Computer to an Earlier Operating State Reinstalling Windows XP Undoing the Last System RestoreSolving Problems Reinstalling Windows Me Select Start Windows Setup from CD-ROM, and then press Enter Reinstalling Windows Click I accept the Agreement, and then click NextSolving Problems Computer automatically restarts W . d e l l . c o m s u p p o r t . d e l l . c o m Adding Parts Power button Front and Back View of the ComputerUSB 1.1 connectors Service tag Reattaching the Front Door and Hinge Arms Reattaching the Front DoorReattaching the Hinge Arms L l . c o m Opening the Computer Cover Looking Inside Your Computer Arrow Release button Back of computerPower supply Back of computer System Board Adding Cards Ensure that the card is fully seated in the connector Removing Cards Tab Securing lever Back of computer Adding Memory Rdram Overview Continuity modules Adding Parts Securing clips 2 notches Replacing the AGP Card Adding a Second Hard Drive Adding Parts Rail tabs Adding Other Drives Inch Devices Gently slide the drive into the bay until you hear a click Power cable Drive cable Securing tabs Tabs 2 drive Drive bay Closing the Computer Cover P e n d i Specifications MicroprocessorMemory Audio2 Power Standard Settings Altitude Operating 15.2 to 3048 m -50 to 10,000 ft StorageViewing Settings Clearing Forgotten Passwords System Setup Program ScreensReplacing the Battery Battery Definition of Dell-Installed Software and Peripherals Dell Technical Support Policy U.S. OnlyDefinition of Third-Party Software and Peripherals Contacting DellContact Numbers and Addresses Barbados Austria ViennaWebsite support.euro.dell.com Belgium BrusselsChile Santiago Canada North York, OntarioCayman Islands China XiamenDominican Republic Czech Republic PragueDenmark Copenhagen El SalvadorFrance Paris Montpellier Home and Small Business Finland HelsinkiCorporate Hong Kong Germany LangenGuatemala IndiaItaly Milan Home and Small Business JamaicaJapan Kawasaki Website support.jp.dell.com Korea SeoulMacau Latin AmericaLuxembourg Malaysia PenangNetherlands Amsterdam MexicoNetherlands Antilles New ZealandPeru Norway LysakerPanama Poland WarsawSouth Africa Johannesburg St. LuciaSingapore Singapore 09/091Taiwan Sweden Upplands VasbySwitzerland Geneva ThailandTrinidad/Tobago BracknellUS Virgin Islands A. Austin, TexasVenezuela Returning Items for Warranty Repair or Credit Regulatory Information118 Appendix NOM Information Mexico Only One-Year Limited Warranty U.S. Only Limited Warranties and Return PolicyAppendix 121 Two-Year Limited Warranty U.S. Only Limited Warranty Coverage During Year One Limited Warranty Coverage During Year Two General Provisions Three-Year Limited Warranty U.S. Only Limited Warranty Coverage During Years Two and Three 128 Appendix Four-Year Limited Warranty U.S. Only Limited Warranty Coverage During Years Two, Three, and Four Appendix 131 One-Year Limited Warranty Canada Only Appendix 133 Two-Year Limited Warranty Canada Only Appendix 135 136 Appendix Three-Year Limited Warranty Canada Only 138 Appendix Appendix 139 140 Appendix Total Satisfaction Return Policy U.S. Only Guarantee Making a Claim Dell Computer de Mexico SA de CV D ex 146 Index Index 147 148 Index Dell Information Development Localization Supplier

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