Dell 8200 manual Resolving Software and Hardware Incompatibilities

Page 47

4In the Device Manager window, right-click the device for which the new driver was installed, and then click Properties.

5Click the Drivers tab.

6Click Roll Back Driver.

Resolving Software and Hardware Incompatibilities

Windows XP, Windows Me, and Windows 2000 IRQ conflicts occur if a device either is not detected during the operating system setup or is detected but incorrectly configured.

Windows XP

To check for conflicts on a computer running Windows XP:

1Click the Start button, and then click Control Panel.

2Click Performance and Maintenance, and then click System.

3Click the Hardware tab, and then click the Device Manager button.

4In the Device Manager list, check for conflicts with the other devices.

Conflicts are indicated by a yellow exclamation point (!) beside the conflicting device or a red X if the device has been disabled.

5Double-click any conflicting device listed to bring up the Properties window so you can determine what needs to be reconfigured or removed from the Device Manager.

Resolve these conflicts before checking specific devices.

6Double-click the malfunctioning device type in the Device Manager list.

7Double-click the icon for the specific device in the expanded list. The Properties window appears.

8Resolve any IRQ conflicts.

If there is an IRQ conflict, the Device status area in the Properties window reports what cards or devices are sharing the device's IRQ.

Solving Problems

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Contents Solutions Guide Abbreviations and Acronyms Hints, Notices, and CautionsContents If the screen is difficult to read Adding Parts Appendix Index Contents When Using Your Computer Safety InstructionsErgonomic Computing Habits Safety Instructions When Working Inside Your Computer Protecting Against Electrostatic Discharge Battery Disposal Setting Up Parallel Printer Connecting a PrinterUSB Printer Installing the Printer Driver Transferring Information to a New Computer Windows XP Only Setting Up a Home and Office Network Windows XP OnlyWindows Me and Windows Turning Off the ComputerWindows XP Solving Problems Finding Solutions See Windows Millennium Edition Me and Windows Accessing Help FilesStart-Up Error Messages Power ProblemsIf the screen is blank Video and Monitor ProblemsSunlight glare, which can cause poor picture quality If the screen is difficult to readClick Appearance and Themes Sound and Speaker ProblemsIf you cannot print to a parallel port printer Printer ProblemsIf you cannot print to a USB printer Scanner Problems Modem Problems Click Phone and Modem Options Mouse Problems Windows XP Keyboard ProblemsIf you cannot save a file to a floppy disk Drive ProblemsIf you cannot play a music CD or install a program from a CD If the CD-RW drive stops writing If you cannot play a DVD movieUnder Error-checking, click Check Now Click Start Network ProblemsIf you have a hard drive problem Click the Change or Remove Program icon Microsoft Windows Error MessagesClick Control Panel Click Add or Remove Programs Program stops responding General Program ProblemsProgram error causes the system to lock up Program crashesProgram is designed for an earlier Windows operating system Internet Connection ProblemsIf you have a problem with your Internet connection Double-click the Phone and Modems Options icon Modems Properties window, click Dialing PropertiesClose the Modems Properties window Close the Control Panel Reinstalling Drivers Mail ProblemsResolving Other Technical Problems Solving Problems At the Welcome Dell System Owner screen, click Next Using the Windows XP Device Driver RollbackResolving Software and Hardware Incompatibilities Click Performance and Maintenance, and then click SystemClick the Device Manager tab Windows MeWindows Click the System Restore tab Using System RestoreWindows Me Creating a Restore PointRestoring the Computer to an Earlier Operating State Undoing the Last System Restore Reinstalling Windows XPSolving Problems Reinstalling Windows Me Select Start Windows Setup from CD-ROM, and then press Enter Click I accept the Agreement, and then click Next Reinstalling WindowsSolving Problems Computer automatically restarts W . d e l l . c o m s u p p o r t . d e l l . c o m Adding Parts Front and Back View of the Computer Power buttonUSB 1.1 connectors Service tag Reattaching the Front Door Reattaching the Front Door and Hinge ArmsReattaching the Hinge Arms L l . c o m Opening the Computer Cover Arrow Release button Back of computer Looking Inside Your ComputerPower supply Back of computer System Board Adding Cards Ensure that the card is fully seated in the connector Removing Cards Tab Securing lever Back of computer Adding Memory Rdram Overview Continuity modules Adding Parts Securing clips 2 notches Replacing the AGP Card Adding a Second Hard Drive Adding Parts Rail tabs Adding Other Drives Inch Devices Gently slide the drive into the bay until you hear a click Power cable Drive cable Securing tabs Tabs 2 drive Drive bay Closing the Computer Cover P e n d i Microprocessor SpecificationsMemory Audio2 Power Altitude Operating 15.2 to 3048 m -50 to 10,000 ft Storage Standard SettingsViewing Settings System Setup Program Screens Clearing Forgotten PasswordsReplacing the Battery Battery Dell Technical Support Policy U.S. Only Definition of Dell-Installed Software and PeripheralsContact Numbers and Addresses Contacting DellDefinition of Third-Party Software and Peripherals Belgium Brussels Austria ViennaWebsite support.euro.dell.com BarbadosChina Xiamen Canada North York, OntarioCayman Islands Chile SantiagoEl Salvador Czech Republic PragueDenmark Copenhagen Dominican RepublicCorporate Finland HelsinkiFrance Paris Montpellier Home and Small Business India Germany LangenGuatemala Hong KongJamaica Italy Milan Home and Small BusinessWebsite support.jp.dell.com Korea Seoul Japan KawasakiMalaysia Penang Latin AmericaLuxembourg MacauNew Zealand MexicoNetherlands Antilles Netherlands AmsterdamPoland Warsaw Norway LysakerPanama Peru09/091 St. LuciaSingapore Singapore South Africa JohannesburgThailand Sweden Upplands VasbySwitzerland Geneva TaiwanBracknell Trinidad/TobagoVenezuela A. Austin, TexasUS Virgin Islands Regulatory Information Returning Items for Warranty Repair or Credit118 Appendix NOM Information Mexico Only Limited Warranties and Return Policy One-Year Limited Warranty U.S. OnlyAppendix 121 Two-Year Limited Warranty U.S. Only Limited Warranty Coverage During Year One Limited Warranty Coverage During Year Two General Provisions Three-Year Limited Warranty U.S. Only Limited Warranty Coverage During Years Two and Three 128 Appendix Four-Year Limited Warranty U.S. Only Limited Warranty Coverage During Years Two, Three, and Four Appendix 131 One-Year Limited Warranty Canada Only Appendix 133 Two-Year Limited Warranty Canada Only Appendix 135 136 Appendix Three-Year Limited Warranty Canada Only 138 Appendix Appendix 139 140 Appendix Total Satisfaction Return Policy U.S. Only Guarantee Making a Claim Dell Computer de Mexico SA de CV D ex 146 Index Index 147 148 Index Dell Information Development Localization Supplier

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