HP 4500 - K7 manuals
Computer Equipment > All in One Printer
When we buy new device such as HP 4500 - K7 we often through away most of the documentation but the warranty.
Very often issues with HP 4500 - K7 begin only after the warranty period ends and you may want to find how to repair it or just do some service work.
Even oftener it is hard to remember what does each function in All in One Printer HP 4500 - K7 is responsible for and what options to choose for expected result.
Fortunately you can find all manuals for All in One Printer on our side using links below.
228 pages 8.55 Mb
4 Copyright informationHewlett-PackardCompany notices Acknowledgements Safety information Accessibility 5 Contents13 1 Get started29 2 Print38 3 Scan40 4 Copy42 5 Fax63 6 Work with ink cartridges73 7 Solve a problem74 Obtain electronic supportHP support by phone 75 Phone support periodTelephone support numbers 76 www.hp.com/supportAfter the phone support period 77 General troubleshooting tips and resourcesPause Printing Troubleshooting topics 78 The device shuts down unexpectedlyError message appears on control-paneldisplay Alignment fails The device is not responding (nothing prints) 79 Device takes a long time to printBlank or partial page printed 80 Something on the page is missing or incorrectPlacement of the text or graphics is wrong 81 Solution 1: Use genuine HP cartridgesSolution 2: Check the paper 82 Solution 3: Wait a short period of time (if possible)Solution 4: Check the print settings 83 Step 1: Check the print quality settingsPrint quality: Paper type: Automatic Resizing Options: Quality: Destination Paper Size: Step 2: Check the Print in Grayscale setting 84 Solution 5: Check estimated ink levels and replace low or empty ink cartridgesSolution 6: Print and evaluate a diagnostic report and troubleshoot defects 85 Print Quality Diagnostic ReportPrint Quality Ink level: Ink level 86 Color bars:Ragged or irregularly streaked or faded bars irregularly streaked fading ragged on one end 87 Regular white streaks in the barsBar colors are not uniform Large-font text: 88 Alignment pattern:89 Self-TestReportSelf- Test 90 To evaluate the Diagnostic Page:91 Solution 7: Clean the ink cartridges92 Solution 8: Align the ink cartridgesSolution 9: Replace the problem ink cartridge Solution 10: Service the product To clean the ink cartridge contacts 93 Clean the area around the ink nozzles95 Solve paper-feedproblemsMedia is not supported for the printer or tray Media is not picked up from a tray Media is not coming out correctly Pages are skewing Multiple pages are being picked up 96 Solve copy problemsScanner did nothing 100 Scan takes too longPart of the document did not scan or text is missing 101 Text cannot be editedError messages appear Scanned image quality is poor 102 Scan defects are apparent103 The fax test failed104 The "Fax Hardware Test" failedFax Setup Wizard HP Setup Assitant Fax Hardware Test The "Fax Connected to Active Telephone Wall Jack" test failed 105 The "Phone Cord Connected to Correct Port on Fax" test failedFigure 7-1Back view of the device 106 The "Using Correct Type of Phone Cord with Fax" test failed107 The "Dial Tone Detection" test failedDial Tone Detection Test Dial Tone Detection 108 The "Fax Line Condition" test failedFax Line Condition Test Fax Line Condition The display always shows Phone Off Hook 109 The device is having problems sending and receiving faxesSolution: 111 The device is having problems sending a manual faxThe device cannot receive faxes, but can send faxes 113 The device cannot send faxes, but can receive faxesSpace (#) 114 Fax tones are recorded on my answering machineThe phone cord that came with my device is not long enough To extend your phone cord Color faxes do not print Cause: 115 General network troubleshooting116 Network port created does not match device IP address (Windows)Basic wireless troubleshooting 117 Advanced wireless troubleshooting118 To check a wireless connectionNetwork Connections View Network Status Tasks Not Connected Connected AirPort System Preferences Network Step 2: Make sure that the HP device is connected to your network 119 A: Make sure the HP device is on the networkNetwork Status URL B: Check to see if you can access the embedded Web server (EWS) To access the EWS Step 3: Check to see if the firewall software is blocking communication 120 Step 4: Make sure the HP device is online and readyOffline Use Printer Online Paused Resume Printing Print & Fax Print Queue Jobs Stopped Start Jobs Printers Printers and Faxes 121 Printers and FaxesDocument Defaults Printing Preferences Standard TCP/IP Port Set as Default Printer To restart the HP Network Device Support service My Computer Computer Manage 3.Double-click Services and Applications, and then click Services HP Network Devices Support Restart Add hardware addresses to a wireless access point (WAP) 122 Configure your firewall to work with HP devices•hpqkygrp.exe, located in C:\program files\HP\digital imaging\bin •hpqscnvw.exe, located in C:\program files\HP\digital imaging\bin - or hpiscnapp.exe, located in C:\program files\HP\digital imaging\bin •hpqste08.exe, located in C:\program files\HP\digital imaging\bin •hpqtra08.exe, located in C:\program files\HP\digital imaging\bin •hpqthb08.exe, located in C:\program files\HP\digital imaging\bin Advanced firewall information •Incoming (UDP) ports: 137, 138, 161 Outgoing (TCP) ports: The ports are used for the following functions: UDP ports: •TCP port: Photo card upload Scanning •UDP port: •TCP ports: 9220 HP device status Faxing HP device installation 123 Solve device management problems125 Hardware installation suggestions126 Software installation suggestions127 Printer Status ReportProduct Information: Ink Delivery System Information: Additional Assistance: Printer Information: Nozzle test pattern: Color bars and boxes: Event Log: To print the Printer Status Report or Self-TestReport 128 Understand the network configuration page (some models only)Network Configuration Page General Information: 802.3 Wired: 802.11 Wireless: mDNS: SLP: To print the network configuration page from the device control panel Network Config 129 Clear jams132 A Technical information176 B HP supplies and accessoriesOrder printing supplies online Supplies 178 C Additional fax setup201 DNetwork setup (some models only)210 E Device management tools213 F Errors (Windows)219 Index
126 pages 0 b
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