Chapter 7

Obtain electronic support

To find support and warranty information, go to the HP Web site at www.hp.com/ support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.

This Web site also offers technical support, drivers, supplies, ordering information and other options such as:

Access online support pages.

Send HP an e-mail message for answers to your questions.

Connect with an HP technician by using online chat.

Check for software updates.

You can also obtain support from the Toolbox (Windows) or HP Utility (Mac OS X), which provide easy, step-by-step solutions to common printing problems. For more information, see Toolbox (Windows) or HP Utility (Mac OS X).

Support options and availability vary by product, country/region, and language.

HP support by phone

'The phone support numbers and associated costs listed here are those in effect at time of publication and are applicable only for calls made on a land line. Different rates may apply for mobile phones.

For the most current HP list of telephone support numbers and call costs information, see www.hp.com/support.

During the warranty period, you may obtain assistance from the HP Customer Care Center.

NOTE: HP does not provide telephone support for Linux printing. All support is provided online at the following web site: https://launchpad.net/hplip. Click the Ask a question button to begin the support process.

The HPLIP Web site does not provide suppport for Windows or Mac OS X. If you are using these operating systems, see www.hp.com/support.

This section contains the following topics:

Before you call

Phone support period

Telephone support numbers

After the phone support period

Before you call

Call HP support while you are in front of the computer and the HP All-in-One. Be prepared to provide the following information:

Model number (located on the label on the front of the device)

Serial number (located on the back or bottom of the device)

70 Solve a problem

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HP 4500 - K7 manual Obtain electronic support, HP support by phone, Before you call

4500 - K7 specifications

The HP 4500 - K7 is a versatile multi-functional printer renowned for its combination of reliability, efficiency, and advanced features tailored for both home and office use. This device excels in meeting the demands of businesses, providing an optimal balance between speed and quality.

One of the standout features of the HP 4500 - K7 is its printing capability. This all-in-one printer supports color and monochrome printing, ensuring vibrant, high-quality prints for documents, presentations, and graphics. It boasts an impressive print speed, allowing users to produce professional-quality documents quickly, which is essential in a fast-paced work environment.

In terms of connectivity, the HP 4500 - K7 is equipped with Wi-Fi technology, enabling seamless wireless printing from various devices such as laptops, smartphones, and tablets. This feature enhances convenience, as users can print documents directly from their mobile devices without the need for additional cables. The printer also supports USB connectivity, providing flexibility in connecting to a variety of devices.

The HP 4500 - K7 employs advanced scanning technology that produces high-resolution scans with impressive clarity. This capability is crucial for digitizing documents, archiving important information, or sharing files electronically. The integrated automatic document feeder (ADF) allows users to scan, fax, or copy multiple pages efficiently, saving time and enhancing productivity.

Moreover, the control panel of the HP 4500 - K7 is intuitively designed for user-friendly operation. The LCD display provides clear navigation and access to various functions, including printing, scanning, and copying. Users can customize settings, manage print jobs, and perform maintenance tasks easily from this interface.

Energy efficiency is another hallmark of the HP 4500 - K7, as it complies with ENERGY STAR standards, helping to reduce power consumption and environmental impact. This printer not only delivers outstanding performance but also contributes to sustainability goals.

In summary, the HP 4500 - K7 is a robust multi-function printer characterized by efficient printing, advanced scanning capabilities, wireless connectivity, and energy-saving features. It meets the needs of both home users and small to medium-sized businesses, making it a valuable asset in any workspace. Its emphasis on quality, speed, and usability positions it as a leader in its category.