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3Com DUA1770-0AAA04 manual Country, Telephone Number, Latin America, North America

Models: DUA1770-0AAA04

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80APPENDIX D: TECHNICAL SUPPORT

Country	Telephone Number	Country	Telephone Number

Latin America
Antigua	1 800 988 2112	Guatemala	AT&T +800 998 2112
Argentina	0 810 444 3COM	Haiti	57 1 657 0888
Aruba	1 800 998 2112	Honduras	AT&T +800 998 2112
Bahamas	1 800 998 2112	Jamiaca	1 800 998 2112
Barbados	1 800 998 2112	Martinique	571 657 0888
Belize	52 5 201 0010	Mexico	01 800 849CARE
Bermuda	1 800 998 2112	Nicaragua	AT&T +800 998 2112
Bonaire	1 800 998 2112	Panama	AT&T +800 998 2112
Brazil	0800 13 3COM	Paraguay	54 11 4894 1888
Cayman	1 800 998 2112	Peru	AT&T +800 998 2112
Chile	AT&T +800 998 2112	Puerto Rico	1 800 998 2112
Colombia	AT&T +800 998 2112	Salvador	AT&T +800 998 2112
Costa Rica	AT&T +800 998 2112	Trinidad and Tobago	1 800 998 2112
Curacao	1 800 998 2112	Uruguay	AT&T +800 998 2112
Ecuador	AT&T +800 998 2112	Venezuela	AT&T +800 998 2112
Dominican Republic	AT&T +800 998 2112	Virgin Islands	57 1 657 0888

North America	1 800 876 3266 phone
From U.S.A and Canada call:	1 508 323 6061 fax (not toll free)

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3Com DUA1770-0AAA04 manual Country, Telephone Number, Latin America, North America

Contents

Switch 4900 Series Getting Started Guide Switch 4900 3C17700 Switch 4900 SX 3C17702 Switch 4924 3C17701Switch 4950 3C17706 SuperStackUNITED STATES GOVERNMENT LEGEND ENVIRONMENTAL STATEMENTEnd of Life Statement Regulated Materials StatementCONTENTS 1 INTRODUCING THE SUPERSTACK 3 SWITCH 4900 SERIES2 INSTALLING THE SWITCH ABOUT THIS GUIDESNMP Management 3 SETTING UP FOR MANAGEMENTChoosing the Correct Fiber Cables PROBLEM SOLVING SAFETY INFORMATIONC TECHNICAL SPECIFICATIONS D TECHNICAL SUPPORT PIN-OUTSPage ABOUT THIS GUIDE Conventions CommandsNotice Icons Table 2 Text ConventionsDocumentation documentation RelatedDocumentation Product RegistrationDocumentation CommentsAbout the Switches Summary of Hardware Features Switch - Front View Detail 100/1000BASE-T and 10/100/1000BASE-T Ports1000BASE-SX Ports GBIC Ports LEDs Switch - Rear View Detail Unit Information Label Power Socket Redundant Power System Socket12 CHAPTER 1 INTRODUCING THE SUPERSTACK 3 SWITCH 4900 SERIES Hardware Features Switches Table 3 Hardware featuresSwitch - Front View Detail Figure 1 Switch 4900 - front viewFigure 2 Switch 4900 SX - front view 14 CHAPTER 1 INTRODUCING THE SUPERSTACK 3 SWITCH 4900 SERIESFigure 3 Switch 4924 - front view Figure 4 Switch 4950 - front view Switch - Front View DetailPorts cross-over Power/Self Test LED Table 4 LED behaviorColor IndicatesSwitch - Rear View DetailFigure 5 Switch 4900 - rear view Figure 6 Switch 4900 SX - rear viewPower Socket the Switch units, it is returned to these defaults Default Settingssupported by your Switch INSTALLING THE SWITCH Package Contents Choosing a Suitable Site Rack-mountingThe Power-up Sequence Switch 4950 - GBIC Operation Placing Units On Top of Each Other Creating an XRN Distributed FabricSite Package ContentsChoosing a Suitable Rack-mounting 4 Repeat steps 2 and 3 for the other side of the Switch The maximum number of Switch units that can be interconnected is two The Power-up Powering-up theSwitch SequenceIf there is evidence of a problem, see “Solving Problems Indicated by Fiber Cables Switch 4950 - GBIC OperationApproved GBIC TransceiversFiber SC connector Type 4 GBIC with internal EEPROM fitted 3 The transceiver connects to the network using a duplex SC connector. Attach a male duplex SC connector on the network cable into the duplex SC connector on the transceiver 32 CHAPTER 2 INSTALLING THE SWITCH SETTING UP FOR MANAGEMENT Setting Up Overview Manually Configuring IP InformationViewing Automatically Configured IP Information Methods of Managing a SwitchSetting Up Overviewwhole setup process is summarised in Figure 12. Detailed procedural Figure 12 Initial Switch Setup and Management Flow diagramManual IP Configuration Automatic IP Configurationon page You should use the automatic IP configuration method ifManually Configuring IP Information Pre-requisitesConnecting the Workstation to the Switch Configuring the Workstation with IP InformationSetting Up the Switch with IP Information IP addressUsing Command Line Interface via Telnet Figure 14 Example top-level command line interface menu Pre-requisitesFigure 15 Connecting a workstation to the Switch via the console port You can find pin-out diagrams for both cables in Appendix B on pageConnecting the Workstation to the Switch 42 CHAPTER 3 SETTING UP FOR MANAGEMENT Setting Up the Switch with IP InformationFigure 16 Example top-level command line interface menu Configured IP ViewingAutomatically InformationPre-requisites Connecting the Workstation to the Switch44 CHAPTER 3 SETTING UP FOR MANAGEMENT Viewing IP Information via the Console Port Figure 18 Example top-level command line interface menu 46 CHAPTER 3 SETTING UP FOR MANAGEMENTRefer to “Setting Up Command Line Interface Management” on page Refer to “Setting Up Web Interface Management” on pageCommand Line Refer to “Setting Up SNMP Management” on pageusing Telnet InterfaceSetting Up Web described in “Setting Up Overview” on pagetelnet Choosing a BrowserOver the Network http//xxx.xxx.xxx.xxx50 CHAPTER 3 SETTING UP FOR MANAGEMENT c\ pingSetting Up SNMP Default Users andPasswords system management snmp community command - refer to theThe security device user modify command on the CLI, or You can change the default passwords using eitherThe gettingStarted command on the CLI, or Default UsersSolving Communication Problems Solving Software Upgrade Problems PROBLEM SOLVINGSolving Problems Indicated by LEDs Solving Hardware Problems Solving Problems solutions belowThe Power LED does not light On powering-up, the Power/Self Test LED lights yellowA fan failure warning message is received ProblemsSolving Hardware Unit fails, no SNMP fan failure message is received Error message indicating that the GBIC transceiver is invalidError message indicating that the GBIC transceiver is faulty Solving Communication Problems IP AddressingHow do you obtain a registered IP Address? SAFETY INFORMATION Important Safety Information Important Safety Information 62 APPENDIX A SAFETY INFORMATION L’information de Sécurité Importante AVERTISSEMENT France et Pérou uniquement 3CGBIC91 GBIC SX 3CGBIC92 GBIC LX 3CGBIC97 GBIC LH70 Wichtige Sicherheitsinformationen VORSICHT EuropeWichtige Sicherheitsinformationen 68 APPENDIX A SAFETY INFORMATION B PIN-OUTS PC-AT Serial CableModem Cable RJ-45 PinAssignments Pin assignments are identical for 10/100BASE-T and 1000BASE-T RJ-45Table 11 Pin assignments Pin Number10/100BASE-T 1000BASE-T72 APPENDIX B PIN-OUTS TECHNICAL SPECIFICATIONS Switch 4900 SX Height 65.8 mm 2.59 in. x Width 440 mm 17.3 in413 mm 16.27 in. not including bulge. Weight 6.4 Kg 14.10 lbs 413 mm 16.27 in. not including bulge. Weight 6.91 Kg 15.23 lbsPower Supply Protocols Used for AdministrationHeat Dissipation Standards SupportedServices ServicesOnline Technical World Wide Web SiteUsername anonymous Asia, Pacific Rim Europe, Middle East and AfricaLatin America aprtechnicalsupport@3com.comCountry Telephone NumberCountry Telephone NumberReturning Products for Repair Country Telephone NumberCountry Telephone NumberINDEX NumbersPage How to Identify and Resolve Radio-TV Interference Problems REGULATORY NOTICESFCC STATEMENT INFORMATION TO THE USER