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Acer 1000 manual Troubleshooting

Models: 1000

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Chapter 4

Troubleshooting

Please use the following procedures as a guide for computer problems.

NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options may occur errors or invalid responses.

1.Obtain the detailed fail symptoms as many as possible.

2.Verify the symptoms by attempting to recreate, running the diagnostic tests or repeating the same operation.

Chapter 4

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Acer 1000 manual Troubleshooting

Contents

Acer Ferrari Service Guide Revision History Copyright Disclaimer Screen Messages Conventions Preface Table of Contents Chapter Two System Utilities Chapter Three Machine Disassembly and Replacement Chapter Five Jumper and Connector Location Chapter Specification Storage Subsystem AudioCommunication Input Devices Interface Power SubsystemSecurity Software Environment Dimensions and Weight SB460 DiagramBlockRS485 Description Outlook TourFront View Icon Description Closed Front View Right View Left View Base View Rear View Bottom View MouseUpper View External Optical Disk Drive Connecting the Optical Drive HDD Indicators Easy-launch Buttons Easy-launch button Default application Function Left button Right Main touchpad Button TouchpadTouchpad Basics Desired access Num Lock on Num Lock off Using the KeyboardLock keys and Embedded Numeric Keypad Lock Key Description Shift + Windows keysKey Icon Description Hot Key Icon Function Description HotkeysFn + Fn +  US Dollar Sign Euro SymbolSpecial keys Usage Using the Bluetooth Optical MouseInstallation Layout Acer Bluetooth VoIP Phone Color Status Description LED IndicatorsCharging the Phone Installing Acer VCM Using Acer Voice Connection Manager VCMInfo Bar Acer VCM Menu Connecting the Phone to Your Notebook Using the Phone Rotating the Acer OrbiCam Acer OrbiCam Launching the Acer OrbiCam Changing the Acer OrbiCam SettingsResolution Options Camera Settings Capturing Photos or Videos Capture Settings Enabling the Acer VisageON Using the Acer OrbiCam as Webcam Using Video Effects selected models only Using the Face Tracking Feature Chapter Empowering Technology Password Acer Empowering Technology AC Mode Adapter Mode Acer ePower ManagementDC Mode Battery Mode To Create a New Power Profile Chapter Acer ePresentation Management Acer eDataSecurity Management for selected models Chapter Acer eRecovery Management Acer eSettings Management Acer ePerformance Management Acer GridVista dual-display compatible Using the System Utilities Launch Manager How do I check for viruses? Norton AntiVirus Specification Hardware Specification and ConfigurationProcessor System Main Chipset System Clock South BridgeSystem Memory Hard Disk Drive MK1234GSX MK1032GSX Toshiba Hgst Optical Disk Drive Ieee Pcmcia Express CardIR Interface LAN Interface Audio Codec & Amplifier Wireless LANMDC Card Super I/O Battery AC Adaptor LCD Port Replicator System Fan True Value Table System Utilities Bios Setup Utility Uuid InformationParameter Description Main Parameter Description Option Advanced ECP EPP Security Symbol Character Symbol Name Period Boot Exit Step One Machine Bios Password Removal SOPStep Two Machine 2 Run BIOSPW.EXE Step Three Machine Step Two Machine 2 Run HDDPW.EXE HDD Password Removal SOP Step Three Machine Before You Begin General Information Description Acer Part No Disassembly Procedure Flowchart Removing the HDD Module Disassembly ProcedureRemoving the Battery Pack Removing the RAM Module/Mini PCI Card Removing the Keyboard Removing the LCD Module from the Main Unit Separating the Upper Case and the Lower Case Disassembling the Main Unit Removing the Bluetooth Module Removing the Modem Board Removing the Thermal Module Removing the LCD Bezel Disassembling the LCD Module Detaching the LCD Panel and the CCD Module Removing the LCD Brackets Troubleshooting External Diskette Drive Check System Check ProceduresExternal CD-ROM Drive Check Keyboard or Auxiliary Input Device Check Memory Check Power System CheckCheck the Power Adaptor Touchpad Check Check the Battery Pack Chapter Index of Error Messages Power-On Self-Test Post Error MessageError Code Error Message Error Message FRU/Action in Sequence CPU ID DimmSee External Diskette Drive Check LCD Power System Check Beep Code Post Code Description What to Check Recommended Phoenix Bios Beep Codes ROM Cmos Beep Code Post Code Description What to Check Recommended Beep Code Post Code Description What to Check Recommended D0H C0H Symptom/Error Action in Sequence Index of Symptom-to-FRU Error Message See Check the Battery Pack Symptom / Error Action in Sequence PCMCIA-Related Symptoms Peripheral-Related Symptoms Intermittent Problems Dimm Undetermined Problems Bottom Side Main BoardFIR USB Conn CRT Conn DDR2 Sodimm Lvds Conn Upper SidePcmcia Conn FRU Field Replaceable Unit Parts and Exploded Diagram Mini PCI Wireless ZH3 FOX WL 11N Mini PCI Wireless ZH3 FOX WL AtherosPower Board ZH3 DC/B Assy S/P Cable Power Cord Japan ZB1 Power Cord Bluetooth S/P Power Board Cable Cable Assy ZH3 DC S/P Mddem S/P Bluetooth Cable Cable Assy ZH3Modem Cable Cable Assy ZH3 LCD Cable Assy ZH3 LCD Cable ZH3 S/P LCD Bracket W/HINGE ZH3 HINGE-BKT-R-SZS Dummy Pcmcia Card PCMCIA-DUMMYZH3 S/P LCD Cover Carbon W ZH3 LCD Cover MIC, Rubber for CCD CPU / Processor AMD Mobile Turion Mercury 2 LF FW3.06 100G Toshiba TBD 5400RPM Sata 8MSATAMK1032GSX ARIES-B FREE-FALL LF 120G Toshiba TBD FR1000 Keyboard ZH3 K/B Italian S/P Darfon UK FR1000 Keyboard ZH3 K/B German S/PFR1000 Keyboard ZH3 K/B French S/P FR1000 Keyboard ZH3 K/B Swiss S/P AU N-G S/P Glare LCD 12.1 IN. TFT Wxga ZH3 LCD 12.1 Wxga Module NON Glare Owwan Assy S/P CCD AssyAU V3 S/P Glare LCD 12.1 IN. TFT Wxga ZH3 LCD 12.1 Wxga Toshiba N-G S/P NON-GLARE LCD 12.1 IN. TFT Wxga Nanya 512MB RAM S/P Memory 512MB Ddrii ZC1 Nanya DDRII667SO-DIMM DDRII667 TBD 512MB Samsung ZH3 S/P BASE-FOOT-R-ZH3 ZH3 BASE-FOOT-R-ZH3 HDD-IN-RUBBER-ZH3 ZH3 HDD-IN-RUBBERBASE-FOOT-L-ZH3 ZH3 BASE-FOOT-L-ZH3 BASE-FOOT-ZH3 ZH3 BASE-FOOT-ZH3 S/P