Acer 5251, 5551G manual Common Problems, Symptoms Verified Go To

Chapter 4

Troubleshooting

Common Problems

Use the following procedure as a guide for computer problems.

NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses.

1.Obtain the failing symptoms in as much detail as possible.

2.Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation.

3.Use the following table with the verified symptom to determine which page to go to.

Symptoms (Verified)	Go To
Power On Issue	Page 138
No Display Issue	Page 139
LCD Failure	Page 141
Internal Keyboard Failure	Page 141
TouchPad Failure	Page 142
Internal Speaker Failure	Page 142
ODD Failure	Page 145
WLAN Failure	Page 148
Thermal Unit Failure	Page 148
Other Functions Failure	Page 149
Intermittent Failures	Page 150
Undermined Failures	Page 150

4.If the Issue is still not resolved, see “Online Support Information” on page 195.

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