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manual Acer Altos R720 Series, User’s Guide
Models:
R720 Series
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Troubleshooting
Install
Configuring the system OS
Connecting peripherals
System diagnostic LEDs
System setup
Error Manager
Settings
Checklist
Front panel LED indicators
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Acer Altos R720 Series
User’s Guide
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Contents
User’s Guide
Acer Altos R720 Series
Acer Altos R720 Series User’s Guide
Copyright 2006 Acer Incorporated All Rights Reserved
Acer Altos R720 Model Name Part Number Purchase Date
Place of Purchase
FCC notice
Notices
Class A equipment
Notice Shielded cables
Notice Canadian users
Laser compliance statement
Use conditions
Important safety instructions
e If the product has been dropped or the chassis has been damaged
3 System upgrade
2 System setup
1 System tour
Contents
5 Troubleshooting
4 BIOS setup
configuration
rack installation guide
Appendix A Acer Altos R720
Appendix B SAS hardware RAID
Page
1 System tour
Page
Processor
Features summary
Chipset
Memory
Networking
SAS controller
PCI I/O
Graphic interface
Power supply
Baseboard Management Controller
System fan
Operating system and utilities
Front bezel
External and internal structure
Icon
Front panel
Component
Icon
Below table lists the functions of the front panel control buttons
Front panel control button functions
Function
indicator
Front panel LED indicators
Color
Status
Color
indicator
Status
Description
Color
indicator
Status
Description
Component
Rear panel
Component
indicator
Rear panel LED indicators
Function
Color
Function
indicator
Color
Description
Component
Internal components
Component
Mainboard
System boards
Description
Description
Description
Description
SAS/SATA backplane board
Backplane and mid-plane board
Front view
Item Description
Description
Rear view
Description
Description
SAS mid-plane board
Description
Description
System diagnostic LEDs
Description
Settings
System jumpers
Jumper name
Function
1 System tour
2 System setup
Page
Pre-installation requirements
Setting up the system
Checking the package contents
Selecting a site
2 System setup
Connecting peripherals
Turning on the system
To power on the system
Power-on problems
Configuring the system OS
Turning off the system
3 System upgrade
Page
ESD precautions
Installation precautions
Pre-installation instructions
Post-installation instructions
Unlocking the front bezel
Opening the server
To remove the front bezel
Removing and installing the front bezel
2 Slide the front bezel onto the chassis until it clicks into place
To install the front bezel
To remove the top cover
Removing and installing the top cover
To install the top cover
To remove the CPU air duct
Removing and installing the CPU air duct
To install the CPU air duct
To remove the CPU air dam
Removing the CPU air dam
To remove the small air baffle
Removing and installing the air baffles
To remove the large air baffle
To install the small air baffle
To install the large air baffle
Removing and installing a hard disk drive
Removing and installing storage devices
Determining drive status
To remove a HDD
To install a HDD
6 Install a hard disk on the HDD carrier, then secure it with the four screws A that came with the HDD carrier B
To remove a slim-line optical drive
Removing and installing a slim-line optical drive
Page
To install a slim-line optical drive
Page
12 Observe the post-installation instructions described on page
To install a FDD in the optical drive bay
Installing and removing a FDD
To install a FDD in a converted HDD bay
Page
9 Secure the FDD into the carrier with the two screws that came with your diskette drive conversion kit
To remove the FDD from a converted HDD bay
To remove the FDD from the optical drive bay
To install a tape drive
Installing a tape drive
Page
To install a sixth HDD
Installing a sixth HDD
4 Slide the sixth HDD bracket into the backplane board
3 System upgrade
8 Observe the post-installation instructions described on page
Removing and installing the PCI riser assembly
Removing and installing a PCI card
To remove the PCI riser assembly
6 Place the riser assembly on a clean, static-free work surface
5 Lift the riser assembly from the chassis B
8 Observe the post-installation instructions described on page
3 System upgrade
To install the PCI riser assembly
Removing and installing the PCI riser board
To remove a PCI riser board
To install a PCI riser board
To remove a PCI card
Removing and installing a PCI card
To install a PCI card
9 Observe the post-installation instructions described on page
6 Remove the filler panel C, if installed
8 Close both retention clips
To replace the system fan
Replacing a system fan
5 Observe the post-installation instructions described on page
4 Install the new fan by sliding the new fan into an empty fan socket
3 Grasp the defective fan and lift it up the fan bay
CPU upgrading guidelines
Upgrading the CPU
To remove a CPU
To install a CPU
4 Lift the load plate A and remove the protective socket cover B
Upgrading the system memory
Memory module installation guidelines
DDR2 module population order
To install DIMMs
To remove DIMMs
To reconfigure the system memory
Installing and removing a power supply
To install a power supply module
To remove a power supply module
To remove an ARMC/3 module
Removing and installing an ARMC/3 module
To install an ARMC/3 module
a Install the three standoffs to the mainboard
5 Install the NIC module
6 Observe the post-installation instructions described on page
3 System upgrade
To remove the SAS mid-plane board
Removing and installing the SAS mid-plane board
To install the SAS mid-plane board
To remove the SAS/SATA backplane board
Removing and installing the SAS/SATA backplane board
To install the SAS/SATA backplane board
Removing and installing the RAID activation key
Configuring the integrated SAS hardware RAID components
To remove the RAID activation key
To install the RAID activation key
Removing and installing the RAID cache
To remove the RAID cache
To install the RAID cache
To remove the RAID BBU
Removing and installing the RAID BBU
To install the RAID BBU
9 Observe the post-installation instructions described on page
7 Connect the power cable between the BBU and the mid-plane board
3 System upgrade
8 Replace the air baffles and CPU air duct
4 BIOS setup
Page
BIOS setup
Entering BIOS setup
Press F9 to load the default configuration
101 Press F1 for General Help on using the BIOS setup
Press F10 to save changes and close the BIOS setup
Press Esc to close the BIOS setup
Main
Using the BIOS menus
Enabled
Enabled
Parameter
Description
Advanced
Enabled
Enabled
Processor
Parameter
Enabled
Disabled
Enabled
Enabled
Processor # Information
Parameter
Memory
Description
Parameter
Configure Memory RAS and Performance
Description
Parameter
Enabled
ATA Controller
Enabled
Enabled
Disabled
Enabled
Disabled
Parameter
Enabled
Mass Storage
Enabled
Disabled
Serial A Enable
Serial Port
Enables or disables the onboard serial A
Enabled
Enabled
USB Confguration
Enabled
Enabled
Description
Parameter
Option
Auto
reserved for PCI address space below 4GB
Enabled
Enabled
Parameter
Description
Parameter
System Acoustic and Performance Configuration
Description
Option
Not Installed
Security
Not Installed
Parameter
To change the Administrator/User password
To set a Administrator/User password
To remove the User password
Server Management
Disabled
Enabled
Parameter
Description
Console Redirection
4 BIOS setup
System Information
Parameter
Boot Options
Description
Option
Parameter
BEV Device #
Description
Option
Description
Parameter
Option
4 BIOS setup
Boot Manager
Error Manager
Parameter
Exit
Description
Restores previously saved user default values
Restore User Default
Parameter
Description
To record the current BIOS settings
Upgrading the BIOS
To download the BIOS image file
To upgrade the BIOS
5 Troubleshooting
Page
Resetting the system
Troubleshooting
Problems following initial system installation
First steps checklist
Verifying proper operation of key system lights
Hardware diagnostic testing
Power indicator does not light
Specific problems and corrective actions
Confirming loading of the OS
Server does not recognize all of the processors installed
Server boot does not complete POST
FDD activity indicator does not light
HDD activity indicator does not light
ODD tray cannot be ejected
ODD optical disk drive activity indicator does not light
ODD drive cannot read a disc
New memory modules installed are not detected
Bootable CD drive is not detected
External device connected to a USB connector does not work
Hard drives are not recognized
Diagnostics pass but the connection fails
Problems with the network Network status indicator does not light
The controller stopped working when an adapter was installed
Network activity indicator does not light
There is problem with the application software
Server hangs when the drivers are loaded
No characters appear on the screen
System cooling fan do not rotate properly
Characters are distorted or incorrect
Have your fans speeded up in response to an overheating situation?
145 Check the following
Have your fans speeded up in response to a fan that has failed?
BIOS POST error beep codes
Error beep codes
Troubleshooting action
Troubleshooting BIOS POST error beep codes
Number
of beeps
Beep
ARMC/3 module error beep codes
Reason for the beeps and action to take
Code
Diagnostic LED placement diagram
Diagnostic POST code LEDs
Checkpoint
Diagnostic LED Decoder
Description
code
Checkpoint
Diagnostic LED Decoder
Description
code
Boot Device Selection
Diagnostic LED Decoder
Checkpoint
Description
Runtime Phase/EFI Operating System Boot
Diagnostic LED Decoder
Checkpoint
Description
Pre-EFI Initialization Module PEIM/Recovery
Diagnostic LED Decoder
Checkpoint
Description
Appendix A Acer Altos R720
rack installation guide
Page
Equipment rack precautions
Setting up the system rack
Elevated operating ambient temperature
The figure below shows the Altos R720 server in a rack-mount position
System rack installation
Vertical mounting hole pattern
To install the system into a four-post rack
Installing the system into the rack
3 Do the same thing to the other mounting rail
3 Install the mounting rails to the rack posts
6 Fully extend the mounting rails on the rack
Appendix A Acer Altos R720 rack installation guide
4 Install the server into the rack
5 Attach the CMA cable management arm to the rear of the server
7 Route all cables through the cable clips
Appendix A Acer Altos R720 rack installation guide
Appendix B SAS hardware
RAID configuration
Page
Loading factory default setting
Configuring the integrated SAS hardware RAID
Creating and Initialing a RAID Volume
Starting integrated SAS hardware RAID configuration utility
Appendix B SAS hardware RAID configuration
Assigning a hot spare disk
Index
Page
