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Acer R720 Series manual Appendix A Acer Altos R720, rack installation guide, configuration, Index

Models: R720 Series

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ix

First steps checklist	136
Hardware diagnostic testing	137
Verifying proper operation of key system lights	137
Specific problems and corrective actions	138
Error beep codes	146
BIOS POST error beep codes	146
ARMC/3 module error beep codes	148
Diagnostic POST code LEDs	149

Appendix A: Acer Altos R720
rack installation guide	155
Setting up the system rack	157
System rack installation	159
Vertical mounting hole pattern	160
Installing the system into the rack	161
Appendix B: SAS hardware RAID
configuration	169
Configuring the integrated SAS hardware RAID	171
Index	173

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Acer R720 Series Appendix A Acer Altos R720, rack installation guide, Appendix B SAS hardware RAID, configuration, Index

Contents

User’s Guide Acer Altos R720 SeriesAcer Altos R720 Series User’s Guide Copyright 2006 Acer Incorporated All Rights ReservedAcer Altos R720 Model Name Part Number Purchase Date Place of PurchaseFCC notice NoticesClass A equipment Notice Shielded cablesLaser compliance statement Notice Canadian usersUse conditions Important safety instructions e If the product has been dropped or the chassis has been damaged 3 System upgrade 2 System setup1 System tour Contents5 Troubleshooting 4 BIOS setupconfiguration rack installation guideAppendix A Acer Altos R720 Appendix B SAS hardware RAIDPage 1 System tour Page Processor Features summaryChipset MemorySAS controller NetworkingPCI I/O Graphic interface Power supplyBaseboard Management Controller System fanOperating system and utilities Front bezel External and internal structureIcon Front panelComponent IconFront panel control button functions Below table lists the functions of the front panel control buttonsFunction indicator Front panel LED indicatorsColor StatusColor indicatorStatus DescriptionColor indicatorStatus DescriptionRear panel ComponentComponent indicator Rear panel LED indicatorsFunction ColorFunction indicatorColor DescriptionInternal components ComponentComponent Mainboard System boardsDescription DescriptionDescription DescriptionSAS/SATA backplane board Backplane and mid-plane boardFront view Item DescriptionRear view DescriptionDescription SAS mid-plane board DescriptionDescription System diagnostic LEDs DescriptionDescription Settings System jumpersJumper name Function1 System tour 2 System setup Page Pre-installation requirements Setting up the systemChecking the package contents Selecting a site2 System setup Connecting peripheralsTurning on the system To power on the systemPower-on problems Configuring the system OS Turning off the system 3 System upgrade Page Installation precautions ESD precautionsPre-installation instructions Post-installation instructions Unlocking the front bezel Opening the serverTo remove the front bezel Removing and installing the front bezel2 Slide the front bezel onto the chassis until it clicks into place To install the front bezelTo remove the top cover Removing and installing the top coverTo install the top cover To remove the CPU air duct Removing and installing the CPU air ductTo install the CPU air duct To remove the CPU air dam Removing the CPU air damTo remove the small air baffle Removing and installing the air bafflesTo remove the large air baffle To install the small air baffleTo install the large air baffle Removing and installing a hard disk drive Removing and installing storage devicesDetermining drive status To remove a HDDTo install a HDD 6 Install a hard disk on the HDD carrier, then secure it with the four screws A that came with the HDD carrier B To remove a slim-line optical drive Removing and installing a slim-line optical drivePage To install a slim-line optical drive Page 12 Observe the post-installation instructions described on page Installing and removing a FDD To install a FDD in the optical drive bayTo install a FDD in a converted HDD bay Page 9 Secure the FDD into the carrier with the two screws that came with your diskette drive conversion kit To remove the FDD from a converted HDD bay To remove the FDD from the optical drive bayTo install a tape drive Installing a tape drivePage To install a sixth HDD Installing a sixth HDD4 Slide the sixth HDD bracket into the backplane board 3 System upgrade 8 Observe the post-installation instructions described on pageRemoving and installing a PCI card Removing and installing the PCI riser assemblyTo remove the PCI riser assembly 6 Place the riser assembly on a clean, static-free work surface 5 Lift the riser assembly from the chassis B8 Observe the post-installation instructions described on page 3 System upgradeTo install the PCI riser assembly Removing and installing the PCI riser boardTo remove a PCI riser board To install a PCI riser boardTo remove a PCI card Removing and installing a PCI cardTo install a PCI card 6 Remove the filler panel C, if installed 9 Observe the post-installation instructions described on page8 Close both retention clips To replace the system fan Replacing a system fan4 Install the new fan by sliding the new fan into an empty fan socket 5 Observe the post-installation instructions described on page3 Grasp the defective fan and lift it up the fan bay Upgrading the CPU CPU upgrading guidelinesTo remove a CPU To install a CPU 4 Lift the load plate A and remove the protective socket cover B Upgrading the system memory Memory module installation guidelinesDDR2 module population order To install DIMMsTo remove DIMMs To reconfigure the system memory Installing and removing a power supply To install a power supply module To remove a power supply module To remove an ARMC/3 module Removing and installing an ARMC/3 moduleTo install an ARMC/3 module a Install the three standoffs to the mainboard 5 Install the NIC module6 Observe the post-installation instructions described on page 3 System upgradeTo remove the SAS mid-plane board Removing and installing the SAS mid-plane boardTo install the SAS mid-plane board To remove the SAS/SATA backplane board Removing and installing the SAS/SATA backplane boardTo install the SAS/SATA backplane board Configuring the integrated SAS hardware RAID components Removing and installing the RAID activation keyTo remove the RAID activation key Removing and installing the RAID cache To install the RAID activation keyTo remove the RAID cache To install the RAID cache To remove the RAID BBU Removing and installing the RAID BBUTo install the RAID BBU 9 Observe the post-installation instructions described on page 7 Connect the power cable between the BBU and the mid-plane board3 System upgrade 8 Replace the air baffles and CPU air duct4 BIOS setup Page BIOS setup Entering BIOS setup Press F9 to load the default configuration 101 Press F1 for General Help on using the BIOS setupPress F10 to save changes and close the BIOS setup Press Esc to close the BIOS setupMain Using the BIOS menusEnabled EnabledParameter DescriptionAdvanced Enabled EnabledProcessor ParameterEnabled DisabledEnabled EnabledProcessor # Information Memory ParameterDescription Parameter Configure Memory RAS and PerformanceDescription ParameterEnabled ATA ControllerEnabled EnabledDisabled EnabledDisabled ParameterEnabled Mass StorageEnabled DisabledSerial A Enable Serial PortEnables or disables the onboard serial A EnabledEnabled USB ConfgurationEnabled EnabledDescription ParameterOption Autoreserved for PCI address space below 4GB Enabled EnabledParameter DescriptionParameter System Acoustic and Performance ConfigurationDescription OptionNot Installed SecurityNot Installed ParameterTo set a Administrator/User password To change the Administrator/User passwordTo remove the User password Server Management Disabled EnabledParameter DescriptionConsole Redirection 4 BIOS setup System InformationParameter Boot OptionsDescription OptionParameter BEV Device #Description OptionParameter DescriptionOption 4 BIOS setup Boot ManagerError Manager Exit ParameterDescription Restores previously saved user default values Restore User DefaultParameter DescriptionTo record the current BIOS settings Upgrading the BIOSTo download the BIOS image file To upgrade the BIOS5 Troubleshooting Page Troubleshooting Resetting the systemProblems following initial system installation First steps checklist Verifying proper operation of key system lights Hardware diagnostic testingSpecific problems and corrective actions Power indicator does not lightConfirming loading of the OS Server does not recognize all of the processors installed Server boot does not complete POSTFDD activity indicator does not light HDD activity indicator does not lightODD optical disk drive activity indicator does not light ODD tray cannot be ejectedODD drive cannot read a disc New memory modules installed are not detected Bootable CD drive is not detectedExternal device connected to a USB connector does not work Hard drives are not recognizedDiagnostics pass but the connection fails Problems with the network Network status indicator does not lightThe controller stopped working when an adapter was installed Network activity indicator does not lightServer hangs when the drivers are loaded There is problem with the application softwareNo characters appear on the screen System cooling fan do not rotate properly Characters are distorted or incorrect145 Check the following Have your fans speeded up in response to an overheating situation?Have your fans speeded up in response to a fan that has failed? BIOS POST error beep codes Error beep codesTroubleshooting action Troubleshooting BIOS POST error beep codesNumber of beepsBeep ARMC/3 module error beep codesReason for the beeps and action to take CodeDiagnostic LED placement diagram Diagnostic POST code LEDsCheckpoint Diagnostic LED DecoderDescription codeCheckpoint Diagnostic LED DecoderDescription codeBoot Device Selection Diagnostic LED DecoderCheckpoint DescriptionRuntime Phase/EFI Operating System Boot Diagnostic LED DecoderCheckpoint DescriptionPre-EFI Initialization Module PEIM/Recovery Diagnostic LED DecoderCheckpoint DescriptionAppendix A Acer Altos R720 rack installation guidePage Equipment rack precautions Setting up the system rackElevated operating ambient temperature The figure below shows the Altos R720 server in a rack-mount position System rack installationVertical mounting hole pattern To install the system into a four-post rack Installing the system into the rack3 Do the same thing to the other mounting rail 3 Install the mounting rails to the rack posts 6 Fully extend the mounting rails on the rack Appendix A Acer Altos R720 rack installation guide4 Install the server into the rack 5 Attach the CMA cable management arm to the rear of the server 7 Route all cables through the cable clips Appendix A Acer Altos R720 rack installation guide Appendix B SAS hardware RAID configurationPage Loading factory default setting Configuring the integrated SAS hardware RAIDCreating and Initialing a RAID Volume Starting integrated SAS hardware RAID configuration utilityAppendix B SAS hardware RAID configuration Assigning a hot spare diskIndex Page