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R720 Series manual
Models:
R720 Series
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Troubleshooting
Install
Diagnostic LED placement diagram
Configuring the system OS
Connecting peripherals
Power-on problems
Resetting the system
System diagnostic LEDs
System setup
To remove the PCI riser assembly
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Contents
Acer Altos R720 Series
User’s Guide
Acer Altos R720 Model Name Part Number Purchase Date
Copyright 2006 Acer Incorporated All Rights Reserved
Acer Altos R720 Series User’s Guide
Place of Purchase
Class A equipment
Notices
FCC notice
Notice Shielded cables
Laser compliance statement
Notice Canadian users
Use conditions
Important safety instructions
e If the product has been dropped or the chassis has been damaged
1 System tour
2 System setup
3 System upgrade
Contents
4 BIOS setup
5 Troubleshooting
Appendix A Acer Altos R720
rack installation guide
configuration
Appendix B SAS hardware RAID
Page
1 System tour
Page
Chipset
Features summary
Processor
Memory
SAS controller
Networking
PCI I/O
Baseboard Management Controller
Power supply
Graphic interface
System fan
Operating system and utilities
External and internal structure
Front bezel
Component
Front panel
Icon
Icon
Front panel control button functions
Below table lists the functions of the front panel control buttons
Function
Color
Front panel LED indicators
indicator
Status
Status
indicator
Color
Description
Status
indicator
Color
Description
Rear panel
Component
Component
Function
Rear panel LED indicators
indicator
Color
Color
indicator
Function
Description
Internal components
Component
Component
Description
System boards
Mainboard
Description
Description
Description
Front view
Backplane and mid-plane board
SAS/SATA backplane board
Item Description
Rear view
Description
Description
SAS mid-plane board
Description
Description
System diagnostic LEDs
Description
Description
Jumper name
System jumpers
Settings
Function
1 System tour
2 System setup
Page
Checking the package contents
Setting up the system
Pre-installation requirements
Selecting a site
Connecting peripherals
2 System setup
To power on the system
Turning on the system
Power-on problems
Configuring the system OS
Turning off the system
3 System upgrade
Page
Installation precautions
ESD precautions
Pre-installation instructions
Post-installation instructions
Opening the server
Unlocking the front bezel
Removing and installing the front bezel
To remove the front bezel
To install the front bezel
2 Slide the front bezel onto the chassis until it clicks into place
Removing and installing the top cover
To remove the top cover
To install the top cover
Removing and installing the CPU air duct
To remove the CPU air duct
To install the CPU air duct
Removing the CPU air dam
To remove the CPU air dam
Removing and installing the air baffles
To remove the small air baffle
To install the small air baffle
To remove the large air baffle
To install the large air baffle
Determining drive status
Removing and installing storage devices
Removing and installing a hard disk drive
To remove a HDD
To install a HDD
6 Install a hard disk on the HDD carrier, then secure it with the four screws A that came with the HDD carrier B
Removing and installing a slim-line optical drive
To remove a slim-line optical drive
Page
To install a slim-line optical drive
Page
12 Observe the post-installation instructions described on page
Installing and removing a FDD
To install a FDD in the optical drive bay
To install a FDD in a converted HDD bay
Page
9 Secure the FDD into the carrier with the two screws that came with your diskette drive conversion kit
To remove the FDD from the optical drive bay
To remove the FDD from a converted HDD bay
Installing a tape drive
To install a tape drive
Page
Installing a sixth HDD
To install a sixth HDD
4 Slide the sixth HDD bracket into the backplane board
8 Observe the post-installation instructions described on page
3 System upgrade
Removing and installing a PCI card
Removing and installing the PCI riser assembly
To remove the PCI riser assembly
8 Observe the post-installation instructions described on page
5 Lift the riser assembly from the chassis B
6 Place the riser assembly on a clean, static-free work surface
3 System upgrade
Removing and installing the PCI riser board
To install the PCI riser assembly
To install a PCI riser board
To remove a PCI riser board
Removing and installing a PCI card
To remove a PCI card
To install a PCI card
6 Remove the filler panel C, if installed
9 Observe the post-installation instructions described on page
8 Close both retention clips
Replacing a system fan
To replace the system fan
4 Install the new fan by sliding the new fan into an empty fan socket
5 Observe the post-installation instructions described on page
3 Grasp the defective fan and lift it up the fan bay
Upgrading the CPU
CPU upgrading guidelines
To remove a CPU
To install a CPU
4 Lift the load plate A and remove the protective socket cover B
Memory module installation guidelines
Upgrading the system memory
To install DIMMs
DDR2 module population order
To remove DIMMs
To reconfigure the system memory
Installing and removing a power supply
To install a power supply module
To remove a power supply module
Removing and installing an ARMC/3 module
To remove an ARMC/3 module
To install an ARMC/3 module
6 Observe the post-installation instructions described on page
5 Install the NIC module
a Install the three standoffs to the mainboard
3 System upgrade
Removing and installing the SAS mid-plane board
To remove the SAS mid-plane board
To install the SAS mid-plane board
Removing and installing the SAS/SATA backplane board
To remove the SAS/SATA backplane board
To install the SAS/SATA backplane board
Configuring the integrated SAS hardware RAID components
Removing and installing the RAID activation key
To remove the RAID activation key
Removing and installing the RAID cache
To install the RAID activation key
To remove the RAID cache
To install the RAID cache
Removing and installing the RAID BBU
To remove the RAID BBU
To install the RAID BBU
3 System upgrade
7 Connect the power cable between the BBU and the mid-plane board
9 Observe the post-installation instructions described on page
8 Replace the air baffles and CPU air duct
4 BIOS setup
Page
BIOS setup
Entering BIOS setup
Press F10 to save changes and close the BIOS setup
101 Press F1 for General Help on using the BIOS setup
Press F9 to load the default configuration
Press Esc to close the BIOS setup
Using the BIOS menus
Main
Parameter
Enabled
Enabled
Description
Advanced
Processor
Enabled
Enabled
Parameter
Enabled
Disabled
Enabled
Enabled
Processor # Information
Memory
Parameter
Description
Description
Configure Memory RAS and Performance
Parameter
Parameter
Enabled
ATA Controller
Enabled
Enabled
Disabled
Enabled
Disabled
Parameter
Enabled
Mass Storage
Enabled
Disabled
Enables or disables the onboard serial A
Serial Port
Serial A Enable
Enabled
Enabled
USB Confguration
Enabled
Enabled
Option
Parameter
Description
Auto
reserved for PCI address space below 4GB
Parameter
Enabled
Enabled
Description
Description
System Acoustic and Performance Configuration
Parameter
Option
Not Installed
Security
Not Installed
Parameter
To set a Administrator/User password
To change the Administrator/User password
To remove the User password
Server Management
Parameter
Enabled
Disabled
Description
Console Redirection
System Information
4 BIOS setup
Description
Boot Options
Parameter
Option
Description
BEV Device #
Parameter
Option
Parameter
Description
Option
Boot Manager
4 BIOS setup
Error Manager
Exit
Parameter
Description
Parameter
Restore User Default
Restores previously saved user default values
Description
To download the BIOS image file
Upgrading the BIOS
To record the current BIOS settings
To upgrade the BIOS
5 Troubleshooting
Page
Troubleshooting
Resetting the system
Problems following initial system installation
First steps checklist
Hardware diagnostic testing
Verifying proper operation of key system lights
Specific problems and corrective actions
Power indicator does not light
Confirming loading of the OS
FDD activity indicator does not light
Server boot does not complete POST
Server does not recognize all of the processors installed
HDD activity indicator does not light
ODD optical disk drive activity indicator does not light
ODD tray cannot be ejected
ODD drive cannot read a disc
External device connected to a USB connector does not work
Bootable CD drive is not detected
New memory modules installed are not detected
Hard drives are not recognized
The controller stopped working when an adapter was installed
Problems with the network Network status indicator does not light
Diagnostics pass but the connection fails
Network activity indicator does not light
Server hangs when the drivers are loaded
There is problem with the application software
No characters appear on the screen
Characters are distorted or incorrect
System cooling fan do not rotate properly
145 Check the following
Have your fans speeded up in response to an overheating situation?
Have your fans speeded up in response to a fan that has failed?
Error beep codes
BIOS POST error beep codes
Number
Troubleshooting BIOS POST error beep codes
Troubleshooting action
of beeps
Reason for the beeps and action to take
ARMC/3 module error beep codes
Beep
Code
Diagnostic POST code LEDs
Diagnostic LED placement diagram
Description
Diagnostic LED Decoder
Checkpoint
code
Description
Diagnostic LED Decoder
Checkpoint
code
Checkpoint
Diagnostic LED Decoder
Boot Device Selection
Description
Checkpoint
Diagnostic LED Decoder
Runtime Phase/EFI Operating System Boot
Description
Checkpoint
Diagnostic LED Decoder
Pre-EFI Initialization Module PEIM/Recovery
Description
rack installation guide
Appendix A Acer Altos R720
Page
Setting up the system rack
Equipment rack precautions
Elevated operating ambient temperature
System rack installation
The figure below shows the Altos R720 server in a rack-mount position
Vertical mounting hole pattern
Installing the system into the rack
To install the system into a four-post rack
3 Do the same thing to the other mounting rail
3 Install the mounting rails to the rack posts
Appendix A Acer Altos R720 rack installation guide
6 Fully extend the mounting rails on the rack
4 Install the server into the rack
5 Attach the CMA cable management arm to the rear of the server
7 Route all cables through the cable clips
Appendix A Acer Altos R720 rack installation guide
RAID configuration
Appendix B SAS hardware
Page
Creating and Initialing a RAID Volume
Configuring the integrated SAS hardware RAID
Loading factory default setting
Starting integrated SAS hardware RAID configuration utility
Assigning a hot spare disk
Appendix B SAS hardware RAID configuration
Index
Page
