• ADC Return Material Authorization (RMA) number and instructions must be obtained before returning products.

700-701-100-02

Product Support

 

 

PRODUCT SUPPORT

ADC Customer Service Group provides expert pre-sales and post-sales support and training for all its products.

Technical support is available 24 hours a day, 7 days a week by contacting the ADC Technical Assistance Center at the number listed below.

Sales Assistance

•

Quotation Proposals

800.366.3891 ext. 73000 (USA and

•

Ordering and Delivery

Canada) or

•

General Product Information

952.917.3000

 

 

Fax: 952.917.3237

 

 

 

 

 

Systems Integration

•

Complete Solutions (from concept to

800.366.3891, ext. 73000 (USA and

 

installation)

 

 

Canada) or

•

Network Design and Integration Testing

952.917.3000

•

System Turn-Up and Testing

 

• Network Monitoring (upstream or downstream)

 

• Power Monitoring and Remote Surveillance

 

•

Service/Maintenance Agreements

 

•

Systems Operation

 

 

 

ADC Technical Assistance Center

•

Technical Information

800.638.0031 (USA and Canada) or

•

System/Network Configuration

714.730.3222

•

Product Specification and Application

Fax: 714.730.2400

•

Training (product-specific)

Email: wsd_support@adc.com

•

Installation and Operation Assistance

 

• Troubleshooting and Repair/Field Assistance

 

 

 

Online Technical Support

•

www.adc.com/Knowledge_Base/index.jsp

 

 

 

Online Technical Publications

•

www.adc.com/library1/

Product Return Department

800.366.3891 ext. 73748 (USA and Canada) or

952.917.3748 Fax: 952.917.3237

Email: repair&return@adc.com

All 800 lines are toll-free in the USA and Canada.

UTU-701 and ETU-751 List 1

August 9, 2002

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