Symtoms | Possible causes | Solutions |
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Double OSD images at | .Improper slave | |
cascade configuration | connection procedure. | power supply to the |
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| Slave (unplug all |
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| cables), before |
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| connecting it to the RMD |
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| switch. |
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OSD menu is not at the | .OSD menu has fixed | |
proper position | resolution and its size | <F4>:More\Position to |
| varies due to computer | select UL or UR. OSD |
| VGA resolution | menu may appear near |
| changes. | the middle of the screen |
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| when LL or LR is |
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| selected. |
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Computer can not use | .Loose mouse | .Secure the mouse |
serial mouse | adapter.Incorrect mouse | adapter to computer's |
| adapter | COM port.Use only the |
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| mouse adapter comes |
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| with the unit |
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Can not select a | .Improper RMD switch | .Only RMD switch ports |
computer connected to | unit connection.Improper | PC1~PC8 can be |
a slave | slave unit | connected to |
| connection.Too many | slaves..Connect slave |
| levels of slaves | CONSOLE port to |
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| PC1~PC8 ports of the |
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| RMD switch..Only one |
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| level of slave units is |
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| allowed. Pop up OSD |
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| again to check if RMD- |
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| slave connection. Look |
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| for triangle mark and the |
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| number before it. |
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The RMD switch fails to | .Computers do not | .Make sure a power |
function occasionally. | supply enough power. | adapter with minimum of |
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| 12 V 4 A output rating is |
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| firmly connected to the |
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| power jack. |
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