Chapter 4

Troubleshooting

This chapter contains information on how to troubleshoot the AT-MC601 and AT-MC602 network extenders in the event a problem occurs.

Note

If after following the instructions in this chapter you are unable to resolve the problem, contact Allied Telesyn Technical Support for assistance. Refer to ”Contacting Allied Telesyn Technical Support” on page 8 for information on how to contact our Technical Support Department.

LEDs Check the PWR LED on the front of the network extender. If the LED is OFF, indicating that the network extender is not receiving power, do the following:

❑If the network extender is inserted in the AT-MCR12 chassis, make sure that the power cord is securely connected to the power source and to the power connector on the back panel of the AT-MCR12 chassis.

❑If the network extender stands alone, make sure that the provided adapter is securely connected to the power source and to the power connector on the back panel of the network extender.

❑Verify that the power outlet has power by connecting another device to it.

❑Try connecting the network extender to another power source.

❑Try using a different power cord or a different power adapter.

❑Check that the voltage from the power source is within the required levels for your region.

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