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APPENDIX A
FREQUENTLY ASKED QUESTIONS
Q. What applications is the Alpha® VSP-230 recommended for?
A. The Alpha® VSP-230 is recommended for wet polishing, wet core drilling, profi ling
and grinding.
Q. What is the warranty for this VSP-230?
A. Alpha Professional Tools® warranties the VSP-230 against defects in material and
workmanship for a period of 180 days from the date of original retail purchase
(proof of purchase required). Please complete the warranty registration card
upon receipt and mail immediately for prompt warranty service. Our obligation
assumed under this warranty is limited to the repair or replacement of parts
without charge. The warranty does not apply to tool accessories. The warranty
for repairs is 30 days on the parts and labor.
Q. Does the VSP-230 have a maintenance program?
A. Alpha Professional Tools® does not offer any type of maintenance program.
However, we do recommend periodic checking and/or replacement of the carbon
brushes for extended service life. If you should hear or detect unusual noise
during the operation of the VSP-230, we recommend that you send it in to our
repair department for some preventative maintenance.
Q. What is the RPM of the VSP-230?
A. This polisher is a variable speed polisher with an RPM range of 500 – 2,800.
Q. What shall I do if my VSP-230 breaks down and I need to complete the job
immediately?
A. This largely depends upon the time frame involved. The fi rst step would be
to check and replace the carbon brushes. Alpha Professional Tools® has two
warranty service centers and can turn your tool repair around in a 3-5 day period.
Please contact Alpha® for information or send tool to your nearest regional repair
center. For additional information or alternative solutions. please contact our
tool repair department.
Q. The GFCI is tripping frequently. What I can I do?
A. If the GFCI is tripping frequently, there could be several problems.
1. Water is getting inside the polisher. Dry the tool with compressed air and try
to prevent water from getting into the polisher.
2. The voltage drops due to sharing the same power source in a work area.
3. Too much force is applied to the tool. Back-off on the pressure.
4. The outlet may be loose. Make sure the power cord plug is tightly inserted
in the power outlet.
5. Contact Alpha Professional Tools® tool repair department for further advice.
Q. If my VSP-230 breaks down, whom should I contact for repair?