APPENDIX A

FREQUENTLY ASKED QUESTIONS

Q.What applications is the Alpha® VSP-230 recommended for?

A.

TheAlpha® VSP-230 is recommended for wet polishing, wet core drilling, profiling

 

and grinding.

Q. What is the warranty for this VSP-230?

A.

Alpha Professional Tools® warranties the VSP-230 against defects in material and

 

workmanship for a period of 180 days from the date of original retail purchase

 

(proof of purchase required). Please complete the warranty registration card

 

upon receipt and mail immediately for prompt warranty service. Our obligation

 

assumed under this warranty is limited to the repair or replacement of parts

 

without charge. The warranty does not apply to tool accessories. The warranty

Q.

for repairs is 30 days on the parts and labor.

Does the VSP-230 have a maintenance program?

A.Alpha Professional Tools® does not offer any type of maintenance program.

However, we do recommend periodic checking and/or replacement of the carbon brushes for extended service life. If you should hear or detect unusual noise during the operation of the VSP-230, we recommend that you send it in to our repair department for some preventative maintenance.

Q.What is the RPM of the VSP-230?

A.This polisher is a variable speed polisher with an RPM range of 500 – 2,800.

Q.What shall I do if my VSP-230 breaks down and I need to complete the job immediately?

A.This largely depends upon the time frame involved. The first step would be to check and replace the carbon brushes. Alpha Professional Tools® has two warranty service centers and can turn your tool repair around in a 3-5 day period. Please contactAlpha® for information or send tool to your nearest regional repair center. For additional information or alternative solutions. please contact our tool repair department.

Q.The GFCI is tripping frequently. What I can I do?

A.If the GFCI is tripping frequently, there could be several problems.

1.Water is getting inside the polisher. Dry the tool with compressed air and try to prevent water from getting into the polisher.

2.The voltage drops due to sharing the same power source in a work area.

3.Too much force is applied to the tool. Back-off on the pressure.

4.The outlet may be loose. Make sure the power cord plug is tightly inserted in the power outlet.

5.Contact Alpha Professional Tools® tool repair department for further advice.

Q.If my VSP-230 breaks down, whom should I contact for repair?

33

Page 33
Image 33
Alpha Tool.Com.HK Limited VSP-230 instruction manual Appendix a, Frequently Asked Questions