Se r v ice

This section is provided for the assistance of qualified technicians only and is not intended for use by untrained or unauthorized service personnel. If your Alto-Shaam®unit is not operating properly, check the following before calling your Authorized Alto-Shaam Service Agent:

☛Check main power circuit breaker to the unit and verify that the circuit breaker on the back of the unit is turned on, if applicable.

Do not attempt to repair or service the unit beyond this point. Contact alto-Shaam for the nearest authorized service agent. repairs made by any other service agents without prior authorization by alto-Shaam®will void the warranty on the unit.

trouble shooting Internal Electrical Components

A. No power. Display will not light.

1.Verify that power is available at the outlet or junction box.

2.Verify that the circuit breaker switch on the back of the unit is turned on.

3.Verify that the power cord is not open. Check continuity with a VOM meter.

4.If the problem persists, call a qualified Alto-Shaam service technician at 1-800-558-8744.

B.Display is lit but unit is not heating.

Check to verify that the high limit switch located at the rear of the unit top has not been tripped. If it has been tripped, reset by pressing in the hi-limit reset button at the rear of the oven.

After resetting, the cause of the high limit trip must be corrected. If the high limit switch will not reset, the high limit switch is defective and must be replaced. This is a safety device and must not be bypassed or removed from the circuit.

C. To test air sensor:

Test air sensor by placing sensor in ice water bath and using an ohmmeter set on the ohm scale. The reading should be 100 ohms resistance. If it is more than 2 ohms higher or lower, sensor needs to be replaced.

D. To test probe sensor:

Test food probe by placing in ice water bath and using an ohmmeter set on the ohm scale. The reading should be 100 ohms resistance.

dANgER

dIScONNEcT UNIT FROM

pOwER SOURcE BEFORE

cLEANINg OR SERVIcINg.

NOTE

If the appliance has been unplugged for an extended period of time, the Real Time Clock may require recharging. Turn main breaker to the unit off for 10 seconds and then restore power.

For more information, see Error Code E-60 in the Troubleshooting section of this manual.

cAUTION

THiS SECTiON iS PROViDED FOR THE ASSiSTANCE OF QUALiFiED SERViCE TECHNiCiANS ONLY AND iS NOT iNTENDED FOR USE BY UNTRAiNED OR UNAUTHORiZED SERViCE PERSONNEL.

dANgER

LOcK-OUT OR pOST

BREAKER pANEL UNTIL

SERVIcE wORK hAS

BEEN cOMpLETEd.

TH/III installation/operation/service manual (11/12)

pg. 29

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Alto-Shaam 500-TH/III, 1000-TH/III manual Trouble shooting Internal Electrical Components, No power. Display will not light
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300-TH/III, Alto-Shaam Cook & Hold Oven Electronic Control, 1200-TH/III, 500-TH/III, 750-TH/III specifications

The Alto-Shaam 1200-TH/III is a revolutionary piece of equipment designed to meet the demands of modern commercial kitchens, blending innovative technology with user-friendly features. Renowned for its versatile capabilities, this model stands out as a reliable solution for restaurants, deli operations, and other foodservice establishments seeking to enhance their cooking and holding processes.

At the heart of the Alto-Shaam 1200-TH/III is its advanced Halo Heat technology. This patented system provides uniform heat distribution while maintaining the perfect serving temperature for a variety of foods. Unlike traditional holding equipment that uses aggressive heat sources, the Halo Heat system gently surrounds food with radiant heat, ensuring it remains moist and flavorful without excessive cooking or drying out. This is particularly beneficial for items such as meats, poultry, and prepared side dishes.

The 1200-TH/III features a capacity that is ideal for high-volume operations, with ample space to hold multiple pans of different sizes. This flexible space allows operators to maximize efficiency during peak service times. The unit is designed to accommodate a variety of food presentation styles, making it suitable for buffet setups, catering, or quick-service environments.

Another commendable feature of the Alto-Shaam 1200-TH/III is its user-friendly digital control panel. The intuitive interface allows for precise temperature control and monitoring, enabling staff to maintain optimal food conditions with minimal training. With programmable settings, users can easily establish different temperature profiles for various food items, streamlining the management of food service operations.

The construction of the Alto-Shaam 1200-TH/III emphasizes durability and ease of maintenance. Built from high-quality stainless steel, it resists corrosion and wear from daily use. Additionally, its removable racks and smooth surfaces facilitate easy cleaning, ensuring compliance with health regulations and promoting a hygienic kitchen environment.

Energy efficiency is another highlight of the Alto-Shaam 1200-TH/III. The innovative design not only reduces energy consumption but also contributes to lower operational costs, making it an economically sound choice for foodservice businesses.

In summary, the Alto-Shaam 1200-TH/III combines advanced technology with practical features to provide a top-tier solution for food holding and serving. Its Halo Heat technology, ample capacity, user-friendly controls, durable construction, and energy-efficient operation make it an essential addition to any commercial kitchen looking to improve food quality and service efficiency.
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