INSTALLATION

CombiTouch ERROR CODES

Error

Error call out in Display

Description of Error

 

Possible reason

Code

 

 

 

 

 

 

 

 

E13

Boiler Temperature High

Boiler temperature overheats

— Scale build up inside steam generator.

 

 

 

— Scale build up on water level probe.

 

 

 

— B4 Probe connection problem.

 

 

 

— B4 probe faulty.

 

 

 

 

E15

Condensor Temperature High

Excess condensor

— Untreated water supply line is shut off.

 

 

temperature

— Untreated water supply line is connected to warm

 

 

 

 

water.

 

 

 

— B3 probe connection problem.

 

 

 

— B3 probe is faulty.

 

 

 

— Single solenoid valve Y2 obstructed or faulty.

 

 

 

— Wiring or connection problem.

 

 

 

— Relay board, high voltage is not operating.

 

 

 

 

E20

HACCP Only - B11 Core

Single point core temperature

— Clean Probe Receptacle Pins with sand paper.

 

Temperature Probe Single

probe defect

— B11 Single Point Core Temperature probe with

 

Point Fault

or disconnected.

 

quick connect, defective.

 

 

 

— B11 Single Point Core Temperature probe wires

 

Error E20 is not shown in display.

 

 

with quick connect, disconnected.

 

 

— B11 Single Point Core Temperature probe

 

Instead a probe sign with “?” is

 

 

 

 

receptacle, defective.

 

shown as popup window. In case

 

 

 

 

— B11 Single Point Core Temperature probe

 

the customer cooks in time mode

 

 

 

 

receptacle wires disconnected.

 

during fi rst step and during second

 

 

 

 

 

 

 

step switches to probe mode but has

 

 

 

 

no probe in place, the error E20 will

 

 

 

 

be shown in the error code list and

 

 

 

 

HACCP list.

 

 

 

 

 

 

 

 

E21

N6 Cavity Probe Fault

Cavity temperature probe

—

N6 Oven Cavity Temperature probe defective.

 

 

defect or disconnected

—

N6 Oven Cavity Temperature connection problem.

 

 

 

 

 

E22

B10 Core Temperature Probe

Multipoint core temperature

—

B10 Multipoint Core Temperature probe defective.

 

Multipoint Fault

probe defect or disconnected

—

B10 Multipoint Core Temperature probe connection

 

 

 

 

problem.

 

 

 

 

 

E23

B4 Boiler Probe Fault

Boiler temperature probe

—

B4 Boiler temperature probe defective.

 

 

defect or disconnected

—

B4 probe wires connection problem.

 

 

 

 

E24

B5 Bypass Probe Fault

Bypass steam temperature

— B5 Bypass steam temperature probe defective.

 

 

probe defect or disconnected

—

B5 Bypass steam temperature connection problem.

 

 

 

 

E25

B3 Condensor Probe Fault

Condensor water

— B3 Condensor temperature probe defective.

 

 

temperature probe defect or

— B3 Condensor probe connection problem.

 

 

disconnected

 

 

 

 

 

 

 

E26

N8 Boiler Safety

Steam generator heating

—

N8 Boiler temperature probe defective.

 

Temperature Probe Fault

element protection probe

—

N8 probe connection problem.

 

 

defect or disconnected

 

 

 

 

 

 

E27

Boiler Element Temperature

Excess steam generator

— Scale build up inside steam generator.

 

High

safety probe

— Scale build up on water level probe.

 

 

 

— Water level probe connection failure.

 

 

 

— N8 boiler temperature probe defective.

 

 

 

— N8 probe connection problem.

 

 

 

— Steam element contactor(s) stuck closed.

 

 

 

— Wiring or connection problem.

 

 

 

 

 

 

 

 

 

continued on next page

COMBITOUCHTM ESG SERIES • GAS INSTALLATION MANUAL • 25.

Page 26 Page 28
Page 27
Image 27
Alto-Shaam 714ESG, 1218ESG, 1010ESG, 1020ESG, 2020ESG, 610ESG manual E15, E20, E21, E22, E23, E24, E25, E26, E27
Page 26 Page 28

610ESG, 2020ESG, 714ESG, 1020ESG, 1010ESG specifications

Alto-Shaam is a leading manufacturer of innovative cooking equipment, renowned for its commitment to quality and efficiency. Among its impressive lineup, the 1218ESG, 1010ESG, 1020ESG, 714ESG, and 2020ESG models stand out for their versatility and advanced technology, catering to the needs of modern kitchens.

The Alto-Shaam 1218ESG is a compact yet powerful solution designed specifically for high-volume cooking. Its key features include a unique Halo Heat technology that ensures even heat distribution, eliminating the need for fans or excessive airflow. This technology maintains the food's moisture and quality, making it ideal for holding, cooking, and reheating a variety of dishes. Additionally, the 1218ESG offers touchscreen controls, allowing for easy operation and programming, as well as a wide temperature range to accommodate various cooking requirements.

Similarly, the 1010ESG is engineered for efficiency in smaller spaces without sacrificing performance. It shares the same Halo Heat technology, paired with a space-saving design. The 1010ESG features a user-friendly interface and is equipped with programmable settings, making it easy to replicate dishes consistently. Its versatility allows it to handle everything from baked goods to meats, ensuring that culinary professionals can meet diverse menu demands.

The 1020ESG, on the other hand, expands on the capabilities of the 1010ESG while maintaining a compact profile. With a slightly larger cooking chamber, it allows for more substantial portions. Users can benefit from advanced features such as programmable recipes, which streamline operations in busy kitchens. The consistent cooking performance of the 1020ESG ensures that food retains its flavor and visual appeal, enhancing the dining experience.

For those requiring a larger capacity, the Alto-Shaam 714ESG and 2020ESG models provide exceptional solutions. The 714ESG is designed for heavy-duty use, making it suitable for larger batches and high-volume operations. It includes multiple cooking racks and robust construction, providing reliability and durability in high-pressure environments.

The 2020ESG takes it a step further with its extensive features tailored for extensive food service operations. Offering advanced technology and high capacity, it is aimed at large-scale kitchens where efficiency and consistency are paramount. All these models benefit from the patented Halo Heat technology, ensuring that each dish is cooked evenly and served at the perfect temperature.

In summary, the Alto-Shaam 1218ESG, 1010ESG, 1020ESG, 714ESG, and 2020ESG represent a perfect blend of technology, reliability, and versatility. They cater to a wide range of culinary needs while ensuring the quality and consistency that food service professionals demand. With their user-friendly interfaces and innovative cooking solutions, these models continue to set the standard in the commercial cooking equipment industry.
Top Page Image Contents