Amana XRSS267BB, XRSS687BB Before Calling Service, Topic, Possible Cause, Solution, Operation

Before Calling Service

Today’s refrigerators have new features and are more energy efficient. Foam insulation is very energy efficient and has

NOISE excellent insulating capabilities, however, foam insulation is not as sound absorbent. As a result, certain sounds may be unfamiliar. In time, these sounds will become familiar. Please refer to this information before calling service.

TOPIC	POSSIBLE CAUSE	SOLUTION
Clicking	Freezer control (A) clicks when starting or	Normal operation
	stopping compressor.
	Defrost timer (B) sounds like an	Normal operation
	electric clock and snaps in and out
	of defrost cycle.
Air rushing or	Freezer fan (C) and condenser fan (D)	Normal operation
whirring	make this noise while operating.
Gurgling or	Evaporator (E) and heat exchanger (F)	Normal operation
boiling sound	refrigerant makes this noise when flowing.
Thumping	Ice cubes from ice maker(some models)	Normal operation
	drop into ice bucket (G).
	Dispenser ice chute (H) closing.	Normal operation
Vibrating noise	Compressor (I) makes a pulsating sound	Normal operation
	while running.
	Refrigerator is not level.	See Installation
		Instructions for details
		on how to level your unit.
Buzzing	Ice maker water valve (J) hookup (some	Normal operation
	models) buzzes when ice maker fills
	with water.
Humming	Ice maker (K) is in the ‘on’ position without	Stop sound by raising ice
	water connection.	maker arm to ‘off’ position.
		See Automatic Ice Maker
		section in your owner’s
		manual for details.
	Ice auger (L) (some models) hums as	Normal operation
	auger agitates ice during dispensing.
	Compresser (I) can make a high pitched	Normal operation
	hum while operating.
	Solenoid valve (M) operating ice	Normal operation
	chute door.

K

G

L

H

M

E

D

F

I

J

A B

C

OPERATION

Freezer control	Refrigerator is in defrost mode.	Normal operation Wait 40 minutes to see if refrigerator
and lights are on,		restarts.
but compressor
is not operating.
Deli/Crisper	Control settings are too low.	See section on Deli/Crisper system to adjust controls.
system	Freezer controls are set too low.	See controls section in Owner’s Manual on how to adjust
temperature
		your controls.
is too warm
	Drawer is improperly positioned.	See section on Deli/Crisper system to verify drawer
		positioning.
Refrigerator does	Refrigerator is not plugged in.	Plug in unit.
not operate
	Freezer control is not on.	See section on controls in your Owner’s Manual.
	Fuse is blown, or circuit breaker needs	Replace any blown fuses. Check circuit breaker and reset
	to be reset.	if necessary.
	Power outage has occurred	Call local power company listing to report outage.
Refrigerator still	Unit is malfunctioning.	Unplug refrigerator and transfer food to another unit. If
won’t operate		another unit is not available, place dry ice in freezer
		section to preserve food. Warranty does not cover
		food loss . Contact service for assistance.
Fresh food	Condenser coils are dirty.	Clean according to cleaning instructions in your
temperature is		Owner’s Manual.
too cold
	Refrigerator or freezer controls are set	See controls section in Owner’s Manual on how to adjust
	too high.	your controls.
	Beverage Chiller™ (some models) is	See section on Temperature-Controlled Beverage Chiller™
	improperly positioned.	to verify proper positioning.

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