Amana XRSS687BB, XRSS267BB Before Calling Service, Topic, Possible Cause, Solution, Ice & Water

Before Calling Service

ICE & WATER

TOPIC	POSSIBLE CAUSE	SOLUTION
Ice maker is not producing	Improper water valve was installed.	Check water connection procedure in your Installation
ice (some models-continued)		Instructions. Self-piercing and 3/16” saddle valves cause
		low water pressure and may clog the line over time. The
		manufacturer is not responsible for property damage
		due to improper installation or water connection.
Unit is leaking water	Plastic tubing was used to complete	The manufacturer recommends using copper tubing
	water connection.	for installation. Plastic is less durable and can cause
		leakage. The manufacturer is not responsible for
		property damage due to improper installation or
		water connection.
	Improper water valve was installed.	Check water connection procedure in your Installation
		Instructions. Self-piercing and 3/16” saddle valves cause
		low water pressure and may clog the line over time. The
		manufacturer is not responsible for property damage
		due to improper installation or water connection.
Ice forms in inlet tube to	Water pressure is low.	Water pressure must be between 20 to 100 pounds per
ice maker		square inch to function properly. A minimum pressure of
		35 pounds per square inch is recommended for units with
		water filters.
	Freezer temperature is too high.	See the controls section in your Owner’s Manual for
		assistance on how to adjust your controls. Freezer is
		recommended to be between 0 to 2°F (-18 to –17°C).
Water flow is slower	Water pressure is low.	Water pressure must be between 20 to 100 pounds per
than normal		square inch to function properly. A minimum pressure of
		35 pounds per square inch is recommended for units with
		water filters.
	Improper water valve was installed.	Check water connection procedure in your Installation
		Instructions. Self-piercing and 3/16” saddle valves cause
		low water pressure and may clog the line over time. The
		manufacturer is not responsible for property damage
		due to improper installation or water connection.
	Water inlet tubing has kinks.	Turn off water supply and remove kinks. If kinks cannot be
		removed, replace tubing.
	Water filter is clogged or needs to	Change water filter.
	be changed.
Dispenser water is not cold	Refrigerator has been recently installed	Allow approximately 12 hours for water in holding tank
		to chill.
	Water supply in holding tank has
	been depleted.
	Water has settle into water lines outside	Discard first glass of water and refill.
	holding tank and has warmed to
	room temperature.

24