MY KINDLE DOESN’T CHARGE WHEN USING THE POWER ADAPTER.

Check to see if the charging light next to your Kindle’s micro-USB port is lit. If not, then try another AC outlet. If the charging light still does not come on, then try restarting your Kindle by doing the following:

1.Press the Home button.

2.Press the Menu button.

3.Select “Settings.”

4.Press the Menu button.

5.Select “Restart.”

I CAN’T OPEN ANY OF MY BOOKS AND RECEIVE AN ERROR MESSAGE INSTEAD.

Try restarting your Kindle by doing the following:

1.Press the Home button.

2.Press the Menu button.

3.Select “Settings.”

4.Press the Menu button.

5.Select “Restart.”

If restarting your Kindle does not resolve the issue, then try doing a factory reset

of your Kindle. Prior to doing so, back up any personal documents, periodical issues older than the past seven issues that you’d like to keep, MP3, and Audible files. To do a factory reset

1.Press the Home button.

2.Press the Menu button.

3.Select “Settings.”

4.Press the Menu button.

5.Select “Reset to Factory Defaults.”

6.After your Kindle restarts, go to Archived Items in Home and re-download the items you’d like to read. Transfer back the personal documents and other files you had previously backed up.

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KINDLE USER’S GUIDE 4th EDITION

Chapter 11 · 128

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Amazon D00511, D00701 manual MY Kindle DOESN’T Charge When Using the Power Adapter