Amazon D00511 Making Purchases, Trying a Sample Book, Buying Your Selections, Returning AN Item

5.4 Making Purchases

This section explains various aspects of purchasing items from the Kindle Store.

TRYING A SAMPLE BOOK

Most Kindle books allow you to download a sample before you decide to buy the item. The end of the sample book has a link to revisit the product detail page for the item or a link to purchase the item directly. In addition, while reading a sample, the Menu shows “Buy this Book Now” so you can purchase the book at any time during your reading.

BUYING YOUR SELECTIONS

All of your Kindle Store purchases use Amazon 1-Click, which allows you to purchase reading materials with a single selection. To make your purchase, select “Buy” from any product detail page for the item you want. Your item will be auto-delivered wirelessly to your Kindle and also added to the Manage Your Kindle page on Amazon. com. You will see an “items downloaded” message at the top of the screen when your item has arrived on your Kindle.

Tip: Once your item has been downloaded, the original is retained in the Manage Your Kindle page on Amazon.com. If the download is not successful, or if it is interrupted, Kindle will attempt to download again without any action required from you.

RETURNING AN ITEM

All of your Kindle Store purchases present an order cancellation feature at the time of purchase in case you change your mind or made a mistake. Just select “Purchase by Accident? Cancel this Order” on the order confirmation page. If you are a U.S. customer, you can also contact Kindle Support using Amazon’s Click-to-Call service on the Web at: http://www.amazon.com/kindlesupport

For customers outside the U.S., Kindle Support can be reached via e-mail at: kindle-cs-support@amazon.com or by phone at 1-206-266-0927(charges will apply). U.S. customers can reach Kindle Support by phone at 1-866-321-8851.

KINDLE USER’S GUIDE 4th EDITION Chapter 5 · 92