AppleCare Service and Support, System Information | Apple MC561LL/A

Online Resources

For online service and support information, go to www.apple.com/support. Choose your country from the pop-up menu. You can search the AppleCare Knowledge Base, check for software updates, or get help from Apple’s discussion boards.

Onscreen Help

You can often find answers to your questions, as well as instructions and troubleshooting information, in Help Center. In the Finder, choose Help > Help Center.

System Information

To get information about your computer, use System Information. System Information shows you which hardware and software is installed, the serial number and operating system version, how much memory is installed, and more. To open System Information, choose Apple () > About This Mac from the menu bar, and then click More Info.

Apple Hardware Test

You can use Apple Hardware Test to diagnose hardware problems on your Mac Pro. For more information, see “Checking for a Hardware Problem” on page 91.

AppleCare Service and Support

Your Mac Pro comes with 90 days of technical support and one year of hardware repair warranty coverage at an Apple Store or an Apple-authorized repair center, such as an Apple Authorized Service Provider. You can extend your coverage by purchasing the AppleCare Protection Plan. For information, visit www.apple.com/support/products or visit the website address for your country listed in the table.

100Chapter 4 Problem, Meet Solution

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Apple MC561LL/A AppleCare Service and Support, Online Resources Onscreen Help, System Information, Apple Hardware Test

Contents

Page Welcome to your Mac Pro OS X Lion Page Contents What’s Under the Hood Looking for Something? Page Ready, Set Up, Go Ready, Set Up, Go Setting Up Your Mac Pro Position your Mac Pro and display Plug in the power cord Connect the display Mini DisplayPort Connect an Ethernet cable or join a Wi-Fi network Connect the USB cable from your keyboard Turn on your Apple Magic Mouse Turn on your Mac Pro To set up your Mac Pro Need Help Setting Up? Customize Your Desktop and Set Your Preferences Putting Your Mac Pro to Sleep or Shutting It Down Putting Your Mac Pro to Sleep To wake your Mac Pro from sleep, do one of the following Shutting Down Your Mac ProTo turn off your Mac Pro, do one of the following Life with Your Mac Pro Basic Features on the Front of Your Mac Pro Power button Two FireWire 800 portsOptical drive Two USB 2.0 ports Features of Your Apple Keyboard Volume keys F11, F12 Escape key escBrightness keys F1, F2 Mission Control key F3 Ports and Connectors on the Back of Your Mac Pro Power socket ¥ Locking latchThree USB 2.0 ports Two Gigabit Ethernet ports with jumbo frame support More Ports and Connectors on the Back Analog audio line-in port PCI Express expansion slotsAnalog audio line-out port Internal Expansion Options Battery Optical drivesHard disk drives or solid state drives PCI Express slots More Information Getting AnswersTo open Help Center Using iLife applications Page Making a Good Thing Better ÂÂ Replacing the Internal Backup Battery on Opening Your Mac Pro Touch the metal case to discharge static Making a Good Thing Better Making a Good Thing Better Installing Memory ÂÂ Error-correcting code ECC One processor Installing Memory in a Quad-Core or 6-Core Mac Pro To install memory Latches Making a Good Thing Better Processor tray If you have Connectors Notch Ejectors Processor tray Latch Place the side panel in the slot and then push to close Making a Good Thing Better Installing Memory in an 8‑Core or 12‑Core Mac Pro To install memory in a dual-processor Mac Pro Latches Making a Good Thing Better Processor tray Fill these slots Connectors Notch Ejectors Processor tray Latch Installing Internal Storage Devices Installing Serial ATA Hard Disk Drives To install a hard disk drive Connectors Drive connectors Installing a Solid State Drive To install a solid state drive Unused screws Drive connectors Replacing an Optical Drive To replace the optical drive Pull the carrier halfway out of the optical drive bay Making a Good Thing Better Making a Good Thing Better Cable middle connector Cable end connector Making a Good Thing Better Adding PCI Express Cards About PCI Express Cards To install a PCI Express card If You’re Installing a Full-Length PCI Card PCI slider Hook on card Retention bar Brace PCI bracket Replacing the Internal Backup Battery Making a Good Thing Better Problem, Meet Solution An Ounce of Prevention Problems with Your Mac Pro If the computer doesn’t respond or the pointer doesn’t move If the computer doesn’t turn on or start up If you’re unable to eject a disc Problems with Software To force an application to quit Repairing, Restoring, or Reinstalling Mac OS X Software If you have a problem with a software program Problem, Meet Solution To connect via a Wi-Fi network Repairing a Disk with Disk UtilityTo open the Mac OS X Utilities application Restoring Information Using a Time Machine Backup Reinstalling Mac OS X and Apple Applications Restoring Your Computer to Its Factory Settings To install optional software, click Customize Click Install Checking for a Hardware Problem To use Apple Hardware Test To check for updated software Problems with Wi-Fi CommunicationKeeping Your Software Up to Date Problems with Your Display If no image appears on the screen If desktop icons move when you change the screen resolution If the screen image appears dim or flickers Problems with Your Internet Connection To use Network DiagnosticsIf the screen freezes If your display has a light on the front and it’s flashing To enter PPPoE settings Cable Modem, DSL, and LAN Internet Connections Network Connections Replacing the Apple Magic Mouse Batteries To replace the batteries in the Apple Magic Mouse Learning More, Service, and Support Maximizing Ethernet Performance AppleCare Service and Support Online Resources Onscreen HelpSystem Information Apple Hardware Test Country Phone Website 101 Locating Your Serial Number What’s Under the Hood Specifications Processor and Memory SpecificationsQuad-core Mac Pro Core Mac Pro Graphics Card Random-access memory RAM105 Storage Video Display ModesPCI Express Expansion SuperDrive DVD±R DL/DVD±RW/CD-RW Specifications 107 FireWire Specifications USB SpecificationsPower AirPort Extreme Specifications Optical Digital Audio SpecificationsCompatibility Optical digital audio out Analog audio out using the headphone jack typical values Analog Audio SpecificationsOptical digital audio Analog audio line out typical values Analog audio line in typical values111 Power Requirements for Expansion Cards and Peripherals Power SupplySystem Clock and Battery Dimensions and Operating Environment DimensionsOperating environment 113Page Last, but Not Least Important Safety Information Always take the following precautions General Maintenance 117 Laser Information for Optical Disc Drive Protecting Your Optical DriveTo keep your optical drive working properly Apple Magic Mouse Class 1 Laser Information Maintaining Your DisplayTo maintain your display and ensure its long life 119 Understanding Ergonomics KeyboardMouse Chair Display 121 Apple and the Environment Avoid Hearing Damage Regulatory Compliance Information 123 124 Canadian Compliance Statement 125 126 Russia External USB Modem Information Battery Disposal Information 127Page Looking for Something? Index F1 to F19 function keys 27 Finder 131 PCI Express cards 31, 33 installing 74 specifications 133 Page Simultaneously published in the United States and Canada