Problem, Meet Solution | Apple MC560LL/A, MC561LL/A, MD772LL/A

Use the Mac OS X Utilities application to:

ÂÂ Repair your computer’s disk using Disk Utility.

ÂÂ Restore your software and data from a Time Machine backup. ÂÂ Reinstall Mac OS X Lion and Apple applications.

ÂÂ Restore your computer to its factory settings by erasing its disk and reinstalling Mac OS X Lion and your Apple applications.

If your computer detects a problem, it opens the Mac OS X Utilities application automatically. You can also open it manually by restarting your computer.

Chapter 4 Problem, Meet Solution

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Apple MC560LL/A, MC561LL/A, MD772LL/A, MD770LL/A manual Problem, Meet Solution

Contents

Page Welcome to your Mac Pro OS X Lion Page Contents What’s Under the Hood Looking for Something? Page Ready, Set Up, Go Ready, Set Up, Go Position your Mac Pro and display Setting Up Your Mac Pro Plug in the power cord Connect the display Mini DisplayPort Connect an Ethernet cable or join a Wi-Fi network Connect the USB cable from your keyboard Turn on your Apple Magic Mouse Turn on your Mac Pro To set up your Mac Pro Customize Your Desktop and Set Your Preferences Need Help Setting Up? Putting Your Mac Pro to Sleep Putting Your Mac Pro to Sleep or Shutting It Down Shutting Down Your Mac Pro To wake your Mac Pro from sleep, do one of the followingTo turn off your Mac Pro, do one of the following Life with Your Mac Pro Basic Features on the Front of Your Mac Pro Two USB 2.0 ports Power buttonTwo FireWire 800 ports Optical drive Features of Your Apple Keyboard Mission Control key F3 Volume keys F11, F12Escape key esc Brightness keys F1, F2 Ports and Connectors on the Back of Your Mac Pro Two Gigabit Ethernet ports with jumbo frame support Power socket¥ Locking latch Three USB 2.0 ports More Ports and Connectors on the Back PCI Express expansion slots Analog audio line-in portAnalog audio line-out port Internal Expansion Options PCI Express slots BatteryOptical drives Hard disk drives or solid state drives Getting Answers More InformationTo open Help Center Using iLife applications Page Making a Good Thing Better ÂÂ Replacing the Internal Backup Battery on Opening Your Mac Pro Touch the metal case to discharge static Making a Good Thing Better Making a Good Thing Better ÂÂ Error-correcting code ECC Installing Memory One processor To install memory Installing Memory in a Quad-Core or 6-Core Mac Pro Latches Making a Good Thing Better Processor tray If you have Connectors Notch Ejectors Processor tray Latch Place the side panel in the slot and then push to close Making a Good Thing Better To install memory in a dual-processor Mac Pro Installing Memory in an 8‑Core or 12‑Core Mac Pro Latches Making a Good Thing Better Processor tray Fill these slots Connectors Notch Ejectors Processor tray Latch Installing Internal Storage Devices To install a hard disk drive Installing Serial ATA Hard Disk Drives Connectors Drive connectors To install a solid state drive Installing a Solid State Drive Unused screws Drive connectors To replace the optical drive Replacing an Optical Drive Pull the carrier halfway out of the optical drive bay Making a Good Thing Better Making a Good Thing Better Cable middle connector Cable end connector Making a Good Thing Better About PCI Express Cards Adding PCI Express Cards To install a PCI Express card If You’re Installing a Full-Length PCI Card PCI slider Hook on card Retention bar Brace PCI bracket Replacing the Internal Backup Battery Making a Good Thing Better Problem, Meet Solution An Ounce of Prevention If the computer doesn’t respond or the pointer doesn’t move Problems with Your Mac Pro If you’re unable to eject a disc If the computer doesn’t turn on or start up To force an application to quit Problems with Software If you have a problem with a software program Repairing, Restoring, or Reinstalling Mac OS X Software Problem, Meet Solution Repairing a Disk with Disk Utility To connect via a Wi-Fi networkTo open the Mac OS X Utilities application Reinstalling Mac OS X and Apple Applications Restoring Information Using a Time Machine Backup To install optional software, click Customize Click Install Restoring Your Computer to Its Factory Settings To use Apple Hardware Test Checking for a Hardware Problem Problems with Wi-Fi Communication To check for updated softwareKeeping Your Software Up to Date If no image appears on the screen Problems with Your Display If the screen image appears dim or flickers If desktop icons move when you change the screen resolution If your display has a light on the front and it’s flashing Problems with Your Internet ConnectionTo use Network Diagnostics If the screen freezes Cable Modem, DSL, and LAN Internet Connections To enter PPPoE settings Network Connections To replace the batteries in the Apple Magic Mouse Replacing the Apple Magic Mouse Batteries Maximizing Ethernet Performance Learning More, Service, and Support Apple Hardware Test AppleCare Service and SupportOnline Resources Onscreen Help System Information 101 Country Phone Website Locating Your Serial Number What’s Under the Hood Core Mac Pro SpecificationsProcessor and Memory Specifications Quad-core Mac Pro Random-access memory RAM Graphics Card105 Video Display Modes StoragePCI Express Expansion 107 SuperDrive DVD±R DL/DVD±RW/CD-RW Specifications USB Specifications FireWire SpecificationsPower Optical digital audio out AirPort Extreme SpecificationsOptical Digital Audio Specifications Compatibility Analog Audio Specifications Analog audio out using the headphone jack typical valuesOptical digital audio Analog audio line in typical values Analog audio line out typical values111 Power Supply Power Requirements for Expansion Cards and PeripheralsSystem Clock and Battery 113 Dimensions and Operating EnvironmentDimensions Operating environmentPage Last, but Not Least Always take the following precautions Important Safety Information 117 General Maintenance Protecting Your Optical Drive Laser Information for Optical Disc DriveTo keep your optical drive working properly 119 Apple Magic Mouse Class 1 Laser InformationMaintaining Your Display To maintain your display and ensure its long life Chair Understanding ErgonomicsKeyboard Mouse 121 Display Avoid Hearing Damage Apple and the Environment 123 Regulatory Compliance Information Canadian Compliance Statement 124 125 Russia External USB Modem Information 126 127 Battery Disposal InformationPage Looking for Something? Index 131 F1 to F19 function keys 27 Finder PCI Express cards 31, 33 installing 74 specifications 133 Page Simultaneously published in the United States and Canada