Manuals / Apple / Computer Equipment / Personal Computer

Apple MD770LL/A, MC561LL/A, MD772LL/A, MC560LL/A manual Problem, Meet Solution, What’s Under the Hood

Models: MC561LL/A MD772LL/A MD770LL/A MC560LL/A

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Chapter 4: Problem, Meet Solution

82An Ounce of Prevention

83Problems with Your Mac Pro

85Problems with Software

86Repairing, Restoring, or Reinstalling Mac OS X Software

91Checking for a Hardware Problem

92Keeping Your Software Up to Date

92Problems with Wi-Fi Communication

93Problems with Your Display

95Problems with Your Internet Connection

98Replacing the Apple Magic Mouse Batteries

99Maximizing Ethernet Performance

99Learning More, Service, and Support

102Locating Your Serial Number

Chapter 5: What’s Under the Hood

104Specifications

6Contents

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Apple MD770LL/A, MC561LL/A, MD772LL/A, MC560LL/A manual Problem, Meet Solution, What’s Under the Hood

Contents

Congratulations, you and your Mac Pro were made for each other Welcome to your Mac Pro Launchpad OS X LionMission Control iPhotoPage Chapter 2 Life with Your Mac Pro ContentsChapter 1 Ready, Set Up, Go Chapter 3 Making a Good Thing BetterChapter 4 Problem, Meet Solution Chapter 5 What’s Under the Hood116 Important Safety Information 117 General Maintenance Chapter 6 Last, but Not LeastLooking for Something? ContentsPage Ready, Set Up, Go Help Center       Migration Assistant10 Chapter 1 Ready, Set Up, Go Setting Up Your Mac Pro Step 1 Position your Mac Pro and displayStep 2 Plug in the power cord 12 Chapter 1 Ready, Set Up, GoStep 3 Connect the display Chapter 1 Ready, Set Up, GoDisplay ports USB port Display cable 14 Chapter 1 Ready, Set Up, Go Step 4 Connect an Ethernet cable or join a Wi-Fi network Chapter 1 Ready, Set Up, GoGigabit Ethernet ports Step 5 Connect the USB cable from your keyboard 16 Chapter 1 Ready, Set Up, GoStep 6 Turn on your Apple Magic Mouse Indicator light On/off switchStep 8 Configure your Mac Pro with Setup Assistant Step 7 Turn on your Mac Pro18 Chapter 1 Ready, Set Up, Go To set up your Mac Pro Need Help Setting Up? Step 9 Customize Your Desktop and Set Your PreferencesPutting Your Mac Pro to Sleep or Shutting It Down Putting Your Mac Pro to SleepTo put your Mac Pro to sleep quickly, do one of the following Shutting Down Your Mac Pro To wake your Mac Pro from sleep, do one of the followingTo turn off your Mac Pro, do one of the following Life with Your Mac Pro Help Center       portsBasic Features on the Front of Your Mac Pro 24 Chapter 2 Life with Your Mac ProOptical drive Power buttonH Two FireWire 800 ports d Two USB 2.0 portsFeatures of Your Apple Keyboard 26 Chapter 2 Life with Your Mac ProBrightness keys F1, F2 Volume keys F11, F12Escape key esc Mission Control key F3Ports and Connectors on the Back of Your Mac Pro 28 Chapter 2 Life with Your Mac Pro¥ Locking latch Power socketH Two FireWire 800 ports d Three USB 2.0 portsMore Ports and Connectors on the Back 30 Chapter 2 Life with Your Mac Pro£ DVI display port dual-link PCI Express expansion slots£ Mini DisplayPort outputs Optical digital audio in and audio out portsInternal Expansion Options 32 Chapter 2 Life with Your Mac ProHard disk drives or solid state drives BatteryOptical drives PCI Express slotsGetting Answers More InformationTo open Help Center To learn about application, open Help, and then type a question or term in thePage Making a Good Thing Better Help Center       RAMÂÂ “Replacing the Internal Backup Battery” on page 38 Chapter 3 Making a Good Thing BetterOpening Your Mac Pro Chapter 3 Making a Good Thing Better40 Chapter 3 Making a Good Thing Better 4 Unplug all the cables and the power cord from your Mac Pro 5 Hold the side panel and lift the latch on the backChapter 3 Making a Good Thing Better Important When you remove the side panel, hold it securely 42 Chapter 3 Making a Good Thing BetterInstalling Memory ÂÂ Error-correcting code ECCOne processor 44 Chapter 3 Making a Good Thing BetterInstalling Memory in a Quad-Core or 6-Core Mac Pro To install memory2 Push the latches on the processor tray until they partially open 46 Chapter 3 Making a Good Thing BetterChapter 3 Making a Good Thing Better Processor tray 48 Chapter 3 Making a Good Thing BetterIf you have Fill these slotsConnectors Notch Ejectors 50 Chapter 3 Making a Good Thing BetterProcessor tray Latch 9 Replace the side panel 10 Hold the side panel against your Mac Pro and push the latch down to secure the side panel Installing Memory in an 8‑Core or 12‑Core Mac Pro To install memory in a dual-processor Mac Pro2 Push the latches on the processor tray until they open slightly LatchesChapter 3 Making a Good Thing Better 56 Chapter 3 Making a Good Thing Better Processor tray Chapter 3 Making a Good Thing BetterIf you have Fill these slots58 Chapter 3 Making a Good Thing Better Connectors Notch Ejectors 60 Chapter 3 Making a Good Thing Better Installing Internal Storage Devices Installing Serial ATA Hard Disk Drives To install a hard disk driveConnectors Drive connectors 64 Chapter 3 Making a Good Thing BetterInstalling a Solid State Drive To install a solid state drive66 Chapter 3 Making a Good Thing Better 7 Replace the side panel, following the instructions starting on page Replacing an Optical Drive To replace the optical drive3 Pull the carrier halfway out of the optical drive bay Chapter 3 Making a Good Thing Better70 Chapter 3 Making a Good Thing Better 5 Remove the optical drive from the carrier by unscrewing the four attachment screws 8 Attach the cable to the back of the optical drive 72 Chapter 3 Making a Good Thing BetterChapter 3 Making a Good Thing Better Adding PCI Express Cards About PCI Express CardsTo install a PCI Express card Port access cover PCI bracketIf You’re Installing a Full-Length PCI Card 76 Chapter 3 Making a Good Thing Better9 Move the PCI slider to the right to secure the card 78 Chapter 3 Making a Good Thing Better Replacing the Internal Backup Battery 6 Replace the side panel and push the latch down to secure it Problem, Meet Solution Help Center       helpAn Ounce of Prevention Problems with Your Mac Pro If the computer doesn’t respond or the pointer doesn’t moveIf the computer doesn’t turn on or start up If you’re unable to eject a discProblems with Software If the status light flashes and the computer doesn’t start upTo force an application to quit Repairing, Restoring, or Reinstalling Mac OS X Software If you have a problem with a software programIf you have a problem using your computer or working with Mac OS Use the Mac OS X Utilities application to Repairing a Disk with Disk Utility To connect via a Wi-Fi networkTo open the Mac OS X Utilities application Restoring Information Using a Time Machine Backup Reinstalling Mac OS X and Apple ApplicationsRestoring Your Computer to Its Factory Settings Checking for a Hardware Problem To use Apple Hardware TestProblems with Wi-Fi Communication To check for updated softwareKeeping Your Software Up to Date Problems with Your Display If no image appears on the screenIf desktop icons move when you change the screen resolution If the screen image appears dim or flickersIf no colors appear on the screen or the colors don’t look right If the screen freezes Problems with Your Internet ConnectionTo use Network Diagnostics If your display has a light on the front and it’s flashingTo enter PPPoE settings Cable Modem, DSL, and LAN Internet ConnectionsPPPoE Connections Network Connections Replacing the Apple Magic Mouse Batteries To replace the batteries in the Apple Magic MouseLearning More, Service, and Support Maximizing Ethernet PerformanceOnscreen Help AppleCare Service and SupportOnline Resources System InformationCountry PhoneWebsite Locating Your Serial Number What’s Under the Hood Help Center       System InformationQuad-core Mac Pro SpecificationsProcessor and Memory Specifications 6-core Mac ProRandom-access memory RAM Graphics Card12-core Mac Pro Video Display Modes StoragePCI Express Expansion Photo CD Video CD Enhanced CD DVD-Video DVD±R DVD±RW DVD±R DL SuperDrive DVD±R DL/DVD±RW/CD-RW SpecificationsCD-ROM CD-Audio CD-R CD-RW CD-I CD-I Bridge CD Extended CD Mixed Mode Chapter 5 What’s Under the HoodUSB Specifications FireWire SpecificationsPower Compatibility AirPort Extreme SpecificationsOptical Digital Audio Specifications Optical digital audio outAnalog Audio Specifications Analog audio out using the headphone jack typical valuesOptical digital audio in External microphone input using the headphone jack typical values Analog audio line in typical valuesAnalog audio line out typical values System Clock and Battery Power SupplyPower Requirements for Expansion Cards and Peripherals FireWire devicesDimensions and Operating Environment DimensionsOperating environment Page Last, but Not Least Help Center       ergonomicsImportant Safety Information Always take the following precautionsGeneral Maintenance Protecting Your Optical Drive Laser Information for Optical Disc DriveTo keep your optical drive working properly Apple Magic Mouse Class 1 Laser Information Maintaining Your DisplayTo maintain your display and ensure its long life Mouse Understanding ErgonomicsKeyboard ChairDisplay Apple and the Environment Avoid Hearing DamageRegulatory Compliance Information Wireless Radio UseFCC Bluetooth Wireless Compliance FCC Compliance StatementCanadian Compliance Statement Bluetooth Europe-EU Declaration of ConformityBluetooth Industry Canada Statement Europe-EU Declaration of ConformitySingapore Wireless Certification Taiwan Wireless Statements Taiwan Class B StatementKorea Warning Statements ENERGY STAR Compliance Japan VCCI Class B StatementRussia External USB Modem Information Disposal and Recycling InformationTaiwan Battery Statement Chinese Battery Statement Battery Disposal InformationPage Looking for Something? Index 130 Looking for Something?Looking for Something? 132 Looking for Something? Looking for Something? Page KKApple Inc 2011 Apple Inc. All rights reserved