SECTION 5 / TROUBLE SHOOTING GUIDE
MECHANICAL(FORQUALIFIEDSERVICEPERSONNELONLY)
IMPORTANT NOTICE These instructions are primarily intended for the use of qualified personnel specifically trained and experienced in the installation of this type of heating equipment and related system components. Installation and service personnel may be required by some states to be licensed. Persons not qualified shall not attempt to install this equipment nor attempt repairs according to these instructions.
PROBLEM | CAUSE |
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Harmonics, or whining noise | U.G. inoperative | Check movement by putting in hot water (110°F or hig | ||||
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| higher). If no movement, replace. | ||
| *Debris or restriction in system | Locate the restriction and remove. Flush system | ||||
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| and clean. |
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| *Debris in gas line | Remove debris or blow out gas line. | ||||
| Low | flow | Scale forming in heat exchanger - clean heat | |||
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| exchanger and check pool pH and total alkalinity. | ||
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Heater going on and off | Dirty | filter | Backwash filter. |
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continously | Low water level in pool | Raise water level. | ||||
| External bypass setting out of |
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| adjustment | Adjust | bypass |
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| *Pressure switch out of |
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| adjustment | Adjust | pressure | switch | ||
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Liming or scale forming on | Pool water | Recommended pH should be between 7.4 and 7.8 | ||||
heat exchanger |
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| Total alkalinity | ||
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| Hardness | ||
Sooting | High | flow | rates | Reduce by adding manual bypass valve. Adjust | ||
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| manual bypass valve until heater outlet water | ||
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| temperature is between 105° and 110°F. | ||
| U.G. Inoperative | Check movement by putting in hot water (110°F | ||||
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| or higher). If no movement, replace. | ||
| *Air | starvation | Refer to installation instructions. | |||
| *Improper venting | Follow recommended installation instructions. | ||||
| *Insects or debris clogging |
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| burner intake ports | Clean burners. |
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Pilot outage | Low | gas | pressure | Adjust gas pressure. | ||
| Restricted | pilot | Clean pilot. |
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| Weak pilot generator | Replace pilot. |
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Yellow lazy flame | Low | gas | pressure | Adjust gas pressure. | ||
| *Insects or debris clogging |
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| burner intake ports | Clean burners. |
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Outer jacket very hot | *Broken refractory caused by |
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(paint blistered) | shipping damage or improper |
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| combustion | Replace refractory panels. | ||||
| Excessive sooting of heat |
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| exchanger | Determine cause of sooting & correct. | ||||
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Takes long time to heat | Calculate temperature in °/hr | Heat rise (°/hr.)= | Htr. output_____ | |||
pool or spa. |
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| Pool gallonage x 8.33 |
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| or refer to heater sizing chart. This does not take into | ||
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| account heat loss due to weather. | ||
| Filter not running long enough | Reset time clock. |
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| Dirty | filter | Clean filter. |
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| Gas line or meter undersized | Refer to installation instructions. | ||||
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Liming | Bypassing too much water | Inspect bypass for movement, if no movement, | ||||
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| replace. |
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| U.G. not functioning | Replace if no movement when heated. | ||||
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Leaking at well. | Overacid | Replace well and maintain water chemistry properly. | ||||
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Leaking at heat exchanger. | Overacid | Replace heat exchanger and maintain chemistry | ||||
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| properly. |
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Gasket brittle and leaking - | Heater running after pump |
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(overheated). | shuts off | See pressure switch adjustment. | ||||
| Refractory damage | Replace refractory. | ||||
| Sooted heater | Determine cause of sooting and correct. | ||||
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Combustion fan not running | Fan | relay | Replace fan relay | |||
| Fan |
| Loose connection or failed motor | |||
| Burned motor | Incorrect wiring, | replace blower | |||
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(* Indicates symptom usually occurs on initial | 32 |
