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Intel SE7500CW2 manual Upgrading, Solving Problems

Models: SE7500CW2

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	Installation Procedures	50
	Installing the I/O Gasket and Shield	50
	Configuring Chassis Standoffs	52
	Installing Rubber Bumpers	53
	Installing the Server Board	54
	Installing Memory	55
	Installing the Processor(s)	56
	Installing the Processor Wind Tunnel	58
	Installing the Optional SCSI Add-in Card	60
	Making Connections to the Server Board	61
	Cable Routing	62
	Finishing Up	64
4	Upgrading
	Tools and Supplies Needed	65
	Cautions	65
	Memory	66
	Processors	67
	Adding or Replacing a Processor	68
	Installing the Processor Wind Tunnel	70
	Removing a Processor	72
	Replacing the Backup Battery	72
5	Solving Problems
	Resetting the System	75
	Initial System Startup	75
	Checklist	75
	Running New Application Software	76
	Checklist	76
	After the System Has Been Running Correctly	76
	Checklist	76
	More Problem Solving Procedures	77
	Preparing the System for Diagnostic Testing	77
	Monitoring POST	77
	Verifying Proper Operation of Key System Lights	78
	Confirming Loading of the Operating System	78
	Specific Problems and Corrective Actions	78
	Power Light Does Not Light	78
	No Characters Appear on Screen	79
	Characters Are Distorted or Incorrect	79
	System Cooling Fans Do Not Rotate Properly	80
	Diskette Drive Activity Light Does Not Light	80
	Hard Disk Drive Activity Light Does Not Light	81
	CD-ROM Drive Activity Light Does Not Light	81
	Cannot Connect to a Server	81
	Problems with Network	81
	PCI Installation Tips	82
	Problems with Application Software	82
	Bootable CD-ROM Is Not Detected	82

iv	Intel Server Board SE7500CW2 Product Guide

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Intel SE7500CW2 manual Upgrading, Solving Problems

Contents

Subassemblies/Products Intel Server Board SE7500CW2 Product GuideDisclaimer Contents 2 Configuration Software and UtilitiesServer Board Installation DescriptionSolving Problems UpgradingTechnical Reference 8 Regulatory and Integration InformationIndex FiguresTables Server Board Features 1 DescriptionTable 1. Server Board Features FeatureFeature Table 1. Server Board Features continuedDescription Back Panel Connectors Figure 1. Back Panel ConnectorsE A B CD F G OM14419Server Board Connector and Component Locations A B C D EBB AA Z Y X W V U TS F G H I J K L M N O R Q PDual Processor Operation ProcessorBoxed Processor Fan Heat sink Intel E7500 Chipset ICH3Keyboard and Mouse Connectors Super I/OSerial Ports Parallel PortMemory PCI I/O Subsystem64-bit /133 MHz PCI-XCapable Subsystem 64-bit /100 MHz PCI-XCapable SubsystemSupported Network Features Video ControllerNetwork Interface Controller NIC 32-bit/33MHz PCI SubsystemAC Link Mode ACPIWake on LAN Password Protection SecurityPassword Clear Jumper Using PasswordsIntel Server Board SE7500CW2 Product Guide 2 Configuration Software and Utilities Power-On Self-TestPOSTUsing BIOS Setup Utility If You Cannot Access SetupStarting Setup Setup MenusPress Keyboard CommandsDescription Menu Selection Bar Main Menu Table 7. Main MenuPrimary/Secondary, Master/Slave Submenus Table 8. Primary/Secondary, Master/Slave SubmenuAdvanced Menu Table 9. Advanced MenuFeature Disabled default No defaultDOS default Auto Detect defaultI/O Device Configuration Submenu Table 10. I/O Device Configuration SubmenuFeature ECP default 378 defaultIRQ7 default DMA 3 defaultOn Board Device Submenu Table 11. On Board Device SubmenuPCI Configuration Submenu Table 12. PCI Configuration SubmenuTable 13. Option ROM Scan Submenu Server Menu SubmenuTable 14. Server Menu Submenu Console Redirection Submenu Table 15. Console Redirection SubmenuEvent Logging Submenu Table 16. Event Logging SubmenuHardware Monitor Submenu Table 17. Hardware Monitor SubmenuSecurity Menu Table 18. Security MenuPower Menu Boot MenuTable 20. Boot Menu Boot PriorityDevice DescriptionSystem Menu Table 21. System MenuTable 21. System Menu continued Exit MenuTable 22. Exit Menu Upgrading the BIOS Preparing for the UpgradeRecording the Current BIOS Settings Obtaining the Upgrade UtilityRecovering the BIOS Upgrading the BIOSCreating the BIOS Upgrade Diskette Changing the BIOS Language Hardware Monitoring Table 23. Monitored Headers and SensorsIntel Server Board SE7500CW2 Product Guide 3 Server Board Installation Safety CautionsTools and Supplies Needed Before You BeginSafety and Regulatory Compliance Intel Server Board SE7500CW2 Product GuideInstallation Notes Power SupplyMinimum Hardware Requirements ProcessorInstalling the I/O Gasket and Shield Installation ProceduresAttaching the Gasket to the I/O Shield Installing the I/O Shield Attaching the Label to the I/O ShieldFigure 5. Installing the I/O Shield Figure 4. Attaching the Label to the I/O ShieldConfiguring Chassis Standoffs Installing Rubber Bumpers Placing the Server Board into the Chassis Installing the Server BoardAttaching the Server Board Installing Memory Figure 10. Installing MemoryInstalling the Processors Installing the Retention BracketsAttaching the Processor Applying Thermal GreaseAttaching the Processor Wind Tunnel Assembly Installing the Processor Wind TunnelAttaching the Heat Sink Attaching Intake and Exhaust Assemblies Attaching the Heat Sink FanFigure 16. Attaching the Heat Sink Fan Installing the Optional SCSI Add-inCard Making Connections to the Server Board Figure 18. Making Connections to the Server BoardCable Routing IDE CablesFigure 20. Routing the Floppy Drive Cable Floppy Drive CableOM14421 Finishing Up 4 Upgrading CautionsTools and Supplies Needed CAUTIONSMemory Figure 22. Installing DIMMsCAUTIONS ProcessorsUpgrading Installing the Retention Brackets Adding or Replacing a ProcessorFigure 23. Installing the Retention Brackets Applying Thermal Grease Attaching the Processor1. Lift the socket lever on the processor Installing the Processor Wind Tunnel Attaching the Processor Wind Tunnel AssemblyFigure 27. Attaching the Wind Tunnel Assembly Attaching the Heat SinkAttaching Intake and Exhaust Assemblies Attaching the Heat Sink Fanby side Replacing the Backup Battery Removing a ProcessorADVARSEL ADVARSELVARNING VAROITUSIntel Server Board SE7500CW2 Product Guide 5 Solving Problems Resetting the SystemChecklist Initial System StartupRunning New Application Software After the System Has Been Running CorrectlyChecklist ChecklistPreparing the System for Diagnostic Testing More Problem Solving ProceduresMonitoring POST Specific Problems and Corrective Actions Power Light Does Not LightVerifying Proper Operation of Key System Lights Confirming Loading of the Operating SystemNo Characters Appear on Screen Characters Are Distorted or IncorrectSystem Cooling Fans Do Not Rotate Properly Diskette Drive Activity Light Does Not LightProblems with Network The server hangs when the drivers are loadedDiagnostics pass but the connection fails Hard Disk Drive Activity Light Does Not LightBootable CD-ROMIs Not Detected Problems with Application SoftwarePCI Installation Tips 6 Getting Help World Wide WebTelephone In U.S. and CanadaIntel Server Board SE7500CW2 Product Guide Configuration Jumpers 7 Technical ReferenceFigure 31. Configuration Jumper Location Table 24. Configuration Jumper J106Front Panel Header PinsFigure 32. Front Panel Header Connection Location Front Panel Header Connection DescriptionsProduct Safety Compliance 8 Regulatory and Integration InformationProduct Regulatory Compliance Product EMC ComplianceProduct Regulatory Compliance Markings Electromagnetic Compatibility NoticesFCC USA Europe CE Declaration of Conformity INDUSTRY CANADA ICES-003Taiwan Declaration of Conformity Australia / New Zealand Korean RRL ComplianceIntel Server Board SE7500CW2 Product Guide Index