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Intel SE7500CW2 manual Problems with Application Software, Bootable CD-ROMIs Not Detected

Models: SE7500CW2

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θTry reseating the add-in adapter.

The add-in adapter stopped working without apparent cause.

θTry reseating the adapter first; then try a different slot if necessary.

θThe network driver files may be corrupt or deleted. Delete and then reinstall the drivers.

θRun the diagnostics.

PCI Installation Tips

Some common PCI tips are listed here.

θCertain drivers may require interrupts that are not shared with other PCI drivers. For certain drivers, it may be necessary to alter settings so that interrupts are not shared.

Problems with Application Software

If you have problems with application software, do the following:

θVerify that the software is properly configured for the system. See the software installation and operation documentation for instructions on setting up and using the software.

θTry a different copy of the software to see if the problem is with the copy you are using.

θMake sure all cables are installed correctly.

θVerify that the server board jumpers are set correctly. See Chapter 5.

θIf other software runs correctly on the system, contact your vendor about the failing software. If the problem persists, contact the software vendor’s customer service representative for help.

Bootable CD-ROM Is Not Detected

Check the following:

θIs the BIOS configured to allow the CD-ROM to be the first bootable device?

82	Intel Server Board SE7500CW2 Product Guide

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Intel SE7500CW2 manual Problems with Application Software, Bootable CD-ROMIs Not Detected, PCI Installation Tips

Contents

Subassemblies/Products Intel Server Board SE7500CW2 Product GuideDisclaimer Server Board Installation Contents2 Configuration Software and Utilities DescriptionSolving Problems UpgradingIndex Technical Reference8 Regulatory and Integration Information FiguresTables Table 1. Server Board Features Server Board Features1 Description FeatureFeature Table 1. Server Board Features continuedDescription E A B CD F G Back Panel ConnectorsFigure 1. Back Panel Connectors OM14419BB AA Z Y X W V U TS Server Board Connector and Component LocationsA B C D E F G H I J K L M N O R Q PDual Processor Operation ProcessorBoxed Processor Fan Heat sink Intel E7500 Chipset ICH3Serial Ports Keyboard and Mouse ConnectorsSuper I/O Parallel PortMemory PCI I/O Subsystem64-bit /133 MHz PCI-XCapable Subsystem 64-bit /100 MHz PCI-XCapable SubsystemNetwork Interface Controller NIC Supported Network FeaturesVideo Controller 32-bit/33MHz PCI SubsystemAC Link Mode ACPIWake on LAN Password Protection SecurityPassword Clear Jumper Using PasswordsIntel Server Board SE7500CW2 Product Guide 2 Configuration Software and Utilities Power-On Self-TestPOSTStarting Setup Using BIOS Setup UtilityIf You Cannot Access Setup Setup MenusPress Keyboard CommandsDescription Menu Selection Bar Main Menu Table 7. Main MenuPrimary/Secondary, Master/Slave Submenus Table 8. Primary/Secondary, Master/Slave SubmenuAdvanced Menu Table 9. Advanced MenuDOS default FeatureDisabled default No default Auto Detect defaultI/O Device Configuration Submenu Table 10. I/O Device Configuration SubmenuIRQ7 default FeatureECP default 378 default DMA 3 defaultOn Board Device Submenu Table 11. On Board Device SubmenuPCI Configuration Submenu Table 12. PCI Configuration SubmenuTable 13. Option ROM Scan Submenu Server Menu SubmenuTable 14. Server Menu Submenu Console Redirection Submenu Table 15. Console Redirection SubmenuEvent Logging Submenu Table 16. Event Logging SubmenuHardware Monitor Submenu Table 17. Hardware Monitor SubmenuSecurity Menu Table 18. Security MenuPower Menu Boot MenuDevice Table 20. Boot MenuBoot Priority DescriptionSystem Menu Table 21. System MenuTable 21. System Menu continued Exit MenuTable 22. Exit Menu Recording the Current BIOS Settings Upgrading the BIOSPreparing for the Upgrade Obtaining the Upgrade UtilityRecovering the BIOS Upgrading the BIOSCreating the BIOS Upgrade Diskette Changing the BIOS Language Hardware Monitoring Table 23. Monitored Headers and SensorsIntel Server Board SE7500CW2 Product Guide Tools and Supplies Needed 3 Server Board InstallationSafety Cautions Before You BeginSafety and Regulatory Compliance Intel Server Board SE7500CW2 Product GuideMinimum Hardware Requirements Installation NotesPower Supply ProcessorInstalling the I/O Gasket and Shield Installation ProceduresAttaching the Gasket to the I/O Shield Figure 5. Installing the I/O Shield Installing the I/O ShieldAttaching the Label to the I/O Shield Figure 4. Attaching the Label to the I/O ShieldConfiguring Chassis Standoffs Installing Rubber Bumpers Placing the Server Board into the Chassis Installing the Server BoardAttaching the Server Board Installing Memory Figure 10. Installing MemoryInstalling the Processors Installing the Retention BracketsAttaching the Processor Applying Thermal GreaseAttaching the Processor Wind Tunnel Assembly Installing the Processor Wind TunnelAttaching the Heat Sink Attaching Intake and Exhaust Assemblies Attaching the Heat Sink FanFigure 16. Attaching the Heat Sink Fan Installing the Optional SCSI Add-inCard Making Connections to the Server Board Figure 18. Making Connections to the Server BoardCable Routing IDE CablesFigure 20. Routing the Floppy Drive Cable Floppy Drive CableOM14421 Finishing Up Tools and Supplies Needed 4 UpgradingCautions CAUTIONSMemory Figure 22. Installing DIMMsCAUTIONS ProcessorsUpgrading Installing the Retention Brackets Adding or Replacing a ProcessorFigure 23. Installing the Retention Brackets Applying Thermal Grease Attaching the Processor1. Lift the socket lever on the processor Figure 27. Attaching the Wind Tunnel Assembly Installing the Processor Wind TunnelAttaching the Processor Wind Tunnel Assembly Attaching the Heat SinkAttaching Intake and Exhaust Assemblies Attaching the Heat Sink Fanby side ADVARSEL Replacing the Backup BatteryRemoving a Processor ADVARSELVARNING VAROITUSIntel Server Board SE7500CW2 Product Guide Checklist 5 Solving ProblemsResetting the System Initial System StartupChecklist Running New Application SoftwareAfter the System Has Been Running Correctly ChecklistPreparing the System for Diagnostic Testing More Problem Solving ProceduresMonitoring POST Verifying Proper Operation of Key System Lights Specific Problems and Corrective ActionsPower Light Does Not Light Confirming Loading of the Operating SystemNo Characters Appear on Screen Characters Are Distorted or IncorrectSystem Cooling Fans Do Not Rotate Properly Diskette Drive Activity Light Does Not LightDiagnostics pass but the connection fails Problems with NetworkThe server hangs when the drivers are loaded Hard Disk Drive Activity Light Does Not LightBootable CD-ROMIs Not Detected Problems with Application SoftwarePCI Installation Tips Telephone 6 Getting HelpWorld Wide Web In U.S. and CanadaIntel Server Board SE7500CW2 Product Guide Figure 31. Configuration Jumper Location Configuration Jumpers7 Technical Reference Table 24. Configuration Jumper J106Figure 32. Front Panel Header Connection Location Front Panel HeaderPins Front Panel Header Connection DescriptionsProduct Regulatory Compliance Product Safety Compliance8 Regulatory and Integration Information Product EMC ComplianceProduct Regulatory Compliance Markings Electromagnetic Compatibility NoticesFCC USA Europe CE Declaration of Conformity INDUSTRY CANADA ICES-003Taiwan Declaration of Conformity Australia / New Zealand Korean RRL ComplianceIntel Server Board SE7500CW2 Product Guide Index