5840_CIB_2ATT 2002.11.7 5:50 PM Page 66

DIFFICULTY

PHONE

PROBLEM

If the phone does not ring when you receive a call:

SOLUTION

Make sure the ringer is on.

Make sure the telephone line cord is connected firmly to the base and the telephone jack.

Make sure the AC adapter is plugged firmly into an electrical outlet not controlled by a wall switch.

You might be too far from the base; move closer.

You might have too many extension phones on your telephone line to allow all of them to ring. Try unplugging some of them.

IN CASE OF

PROBLEM

SOLUTION

If your telephone

• If you have dial pulse (rotary) service,

misdials:

you’ll need to set the dial method to

 

PULSE. Follow the instructions under

 

“Dial Mode (TONE/PULSE)” in the

 

FEATURE SETUP section of this manual.

 

• If you have touch tone service and you

 

hear clicks while you are dialing, you’ll

 

need to set the dial method to PULSE.

 

Follow the instructions under “Dial Mode

 

(TONE/PULSE)” in the FEATURE SETUP

 

MENU – BASE section of this manual.

 

 

PROBLEM

SOLUTION

If you are unable to

If you have dial pulse (rotary) service,

operate special

follow the directions under “Temporary

telephone services or

Tone Dialing” in the TELEPHONE

other equipment

OPERATION section of this manual.

requiring touch tone

 

signals:

 

 

 

66

Page 69
Image 69
AT&T 5840 Difficulty, Problem Solution, If the phone does not ring when you receive a call, If your telephone, Misdials