5840_CIB_2ATT 2002.11.7 5:50 PM Page 69

ANSWERING SYSTEM

PROBLEMSOLUTION

If CL appears in the You need to reset the clock. The answering

message window: system clock is not set automatically with incoming Caller ID information.

PROBLEM

If the system does not respond to commands from a remote touch tone phone:

SOLUTION

Make sure you are calling from a touch tone phone. When you dial a number, you should hear tones. If you hear clicks instead, the phone is not a touch tone telephone.

The answering system may not detect the Remote Access Code while your announcement is playing. Try waiting until the announcement is over before entering the code.

Make sure you enter your Remote Access Code correctly.

There may be noise or interference on the phone line you are using. Press keys firmly.

CASE OF DIFFICULTY

PROBLEM

SOLUTION

If your outgoing

• When you record your announcement,

announcement isn’t

make sure you speak in a normal tone of

clear:

voice, about nine inches from the base.

 

• Make sure there is no “background” noise

 

(TV, music, etc.) while you are recording.

 

 

IN

69

Page 72
Image 72
AT&T 5840 user manual Case of Difficulty, If your outgoing, Announcement isn’t, Clear