Troubleshooting

Chart (continued)

 

Trouble

Possible Cause

Do This

 

 

 

 

 

The voice terminal will not stop ringing.

The T/P switch may be set to P

• Slide the T/P switch to the center position.

 

 

(Program).

 

 

 

 

 

 

One custom feature does not work, but

The feature was not programmed

• Reprogram the feature to the same button.

 

the others do.

correctly.

 

 

 

 

 

 

 

The feature is not being used correctly.

• Review the description of the feature’s use

 

 

 

in the User’s Guide: Models 206, 410 and

 

 

 

820 with Feature Package 2.

 

 

 

 

 

The system does not automatically

All lines are busy.

• Make the call later.

 

select a free line when you lift the

 

 

 

 

• Reprogram the Automatic Line Selection

 

handset.

The Automatic Line Selection feature

 

 

has not been programmed correctly.

sequence.

 

 

 

 

 

The line with the flashing green light is

The line is programmed for either

• Program the line to ring immediately.

 

not automatically selected when the

delayed ring or no ring.

 

 

handset is lifted.

 

 

 

 

 

 

 

 

 

 

37

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AT&T 206, 820, 410 manual Troubleshooting Chart, With Feature Package