AT&T TL9228, TL9278 user manual Troubleshooting

Appendix I

Troubleshooting

I cannot find the AT&T DECT

6.0on my cell phone.

•Make sure that the Bluetooth feature is turned on in the telephone base. Carefully follow the setup instructions on page 19.

•Make sure that you manually set your cell phone to find or search for devices.

•Remove the AT&T DECT 6.0 from your cell phone's handsfree device history list (see your cell phone user's manual for more information).

•Turn off your cell phone, then turn it on again.

•Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in. Repeat the above suggestions.

I don't know how to search for or add new devices on my cell phone.

•Most cell phones have the Bluetooth feature in the connection or setup menus. Please refer to your cell phone user's manual.

•In general, press the menu key on your cell phone, then look for the Bluetooth menu in the settings or connection menu. In the Bluetooth menu, select the option to search for or add new devices.

My cell phone disconnects from the telephone base.

•Turn off your cell phone, then turn it on again.

•Make sure that you are not using your cell phone when on a CELLULAR call.

My cell phone is connected to the telephone base, but I cannot make a CELLULAR call.

•Make sure that your cell phone is in idle mode when you are trying to make a CELLULAR call.

•Make sure that your cell phone is compatible. For a list of compatible devices, visit www.telephones.att.com/ Bluetooth.

•For some smartphones, make sure that the cellular function is turned on.

Bluetooth System Busy appears on the display.

•Make sure that your cellular phone is in idle mode when connected to the telephone base.

•Make sure that your cellular phone is not connected to any other Bluetooth device.

•The AT&T DECT 6.0 can only use one Bluetooth device at a time.

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