AT&T TL9278, TL9228 user manual Troubleshooting

Models: TL9278 TL9228

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Appendix I

Troubleshooting

The layout of your home or office might be limiting the operating range. Try moving the telephone base to another location, preferably on an upper floor.

If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local telephone company (charges may apply).

Test a working phone at the phone jack. If another phone has the same problem, the problem is the phone jack. Contact your local telephone company (charges may apply).

Other electronic products can cause interference with your cordless phone. Try installing your phone as

far away as possible from electronic devices such as television sets, VCRs, or other cordless telephones.

Re-install the battery, and place the cordless handset in the telephone base. Wait for the cordless handset to re- establish its connection with the telephone base. Allow up to one minute for this to take place.

Your line cord might be malfunctioning. Try installing a new line cord.

My calls cut in and out while I’m using my cordless handset.

Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from the following electronic devices as possible: television sets, VCRs, or other cordless telephones.

Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.

If your phone is plugged in with a modem or surge pro- tector, plug the phone (or modem/surge protector) into a different location. If this doesn't solve the problem, re-locate your phone or modem farther apart from one another, or use a different surge protector.

Relocate your telephone base to a higher location. The phone will have better reception when installed in a high area.

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AT&T TL9278, TL9228 user manual Troubleshooting