Transferring Outside Callers

To transfer a caller to the CLASSIC MAIL system:

1.Ask the caller to hold.

2.Press the hold button.

3.Select a CLASSIC MAIL system access line,

then

press

 

 

 

CLASSIC MAIL system access lines are the lines with the “Voice Mail” labels on your telephone line buttons.

You should now be connected to the CLASSIC MAIL system.

4. To transfer a caller

press

 

 

 

An instruction to enter the outside line number to be answered plays.

5.Enter the line number of the outside line the call is on. Line 1 normally corresponds to the outside line button directly above the intercom button on your phone.

CLASSIC MAIL System Mailbox User Guide

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AT&T Voice Messaging System manual Transferring Outside Callers, To transfer a caller to the Classic Mail system