7. If you know the destination party is

 

not available, or if you want to place

 

the calling party directly into the mailbox

press #

without ringing the intercom

8. Hang up.

 

Note: There may be situations where you are notable to transfer callers into the CLASSIC MAIL system because you lack the necessary line appearances on your telephone. In these situations, we recommend that you transfer the caller back to the attendant, who can then transfer the caller into the CLASSIC MAIL system.

Merlin 1030/3070 Transfer Procedures for Attendants

If you have a Merlin 1030/3070 system and you are the attendant, use the procedure that follows. Note that your telephone should have line appearance buttons similar to those shown in Figure 5B to use this procedure.

To transfer a caller to the CLASSIC MAIL system:

1. Ask the caller to hold.

CLASSIC MAIL System Mailbox User Guide

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AT&T Voice Messaging System manual Merlin 1030/3070 Transfer Procedures for Attendants