KM0832 User Manual

Technical Support

International

Email Support

Email your questions and concerns to:

 

support@aten.com

 

 

Online Support

1. Online technical support is available to ALTUSEN cus-

Š Technical Support

tomers through our e-Support Center:

Š Troubleshooting

http://support.aten.com

2. Online troubleshooting that describes the most com-

Š Documentation

monly encountered problems and offers possible solu-

Š Software Updates

tions to them; online documentation (including

electronically available manuals); and the latest drivers

 

 

and firmware for your product are available at our web-

 

site: http://www.aten.com

 

 

Telephone Support

886-2-8692-6959

 

 

North America

Email Support

Email your questions and concerns to:

 

support@aten-usa.com

 

 

Online Support

1. Online technical support is available to ALTUSEN cus-

Š Technical Support

tomers through our e-Support Center:

Š Troubleshooting

http://www.aten-usa.com/support

2. Online troubleshooting that describes the most com-

Š Documentation

monly encountered problems and offers possible solu-

Š Software Updates

tions to them; online documentation (including

electronically available manuals); and the latest drivers

 

 

and firmware for your product are available at our web-

 

site: http://www.aten-usa.com

 

 

Telephone Support

1-888-999-ATEN

 

 

When you contact us, please have the following information ready beforehand:

ŠProduct model number, serial number, and date of purchase.

ŠYour computer configuration, including operating system, revision level, expansion cards, and software.

ŠAny error messages displayed at the time the error occurred.

ŠThe sequence of operations that led up to the error.

ŠAny other information you feel may be of help.

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