PN0108 User Manual

ALTUSEN Information

Online Registration

You can register your ALTUSEN product at our online e-Support Center:

http://support.aten.com.

Technical Support

North America Technical

Registered ALTUSEN product owners are entitled to

Phone Support

telephone technical support. Call the ALTUSEN

 

Technical Support Center: 949-453-8885.

International Technical

8. Contact your local dealer.

Phone Support

9. Call the ALTUSEN Technical Support Cen-

 

ter:(886-2) 8692-6959.

 

 

Email Support

Email your questions and concerns to:

 

support@aten.com

 

 

Online Support

10. Online technical support is available to

Š Technical Support

ALTSEN customers through our e-Support

Š Troubleshooting

Center:

http://support.aten.com.

Š Documentation

11. Online troubleshooting that describes the

Š Software Updates

most commonly encountered problems and

 

 

offers possible solutions to them; online

 

documentation (including electronically

 

available manuals); and the latest drivers

 

and firmware for your product are

 

available at the ALTUSEN website:

 

http://www.aten.com

When you contact ALTUSEN technical support with a problem, please have the following information ready beforehand:

ŠProduct model number, serial number, and date of purchase.

ŠYour computer configuration, including operating system, revision level, expansion cards, and software.

ŠAny error messages displayed at the time the error occurred.

ŠThe sequence of operations that led up to the error.

ŠAny other information you feel may be of help

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