285 | Avocent SPC420 manual

Chapter 19: Using the Video Viewer	285

4.Click the View Applications button.

5.Select any DSView Video Viewer Application items.

6.Click the Remove Selected Entries button (this button may also be named Remove Selected Application).

If this does not solve the problem, repeat step 1, then click the Delete Files button.

NOTE: Clicking the Delete Files button will remove all applications installed with Java Web Start.

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Avocent SPC420 manual 285

Contents

Dsview Page DSView→ Page Table of Contents Server Properties 103 137 185 219 249 319 401 Xii DSView 3 Software Installer/User Guide List of Figures Xiv DSView 3 Software Installer/User Guide List of Tables 256 Table D.4 VT100 Special Keys and Control Keys Xviii DSView 3 Software Installer/User Guide Product Overview Features and Benefits System Components Partner products Third party productsDSView 3 software client Environmental monitoring with Uptime Devices DSView 3 Mobile software LANDesk Server Manager Supported UnitsCyclades ACS advanced console server MergePoint 52xx service processor SP manager DSR switchesCyclades OnSite branch office appliance Virtual environments Generic appliances Blade chassisEmbedded units Legacy units Target devices System ConfigurationPower devices TCP/IP Cascade Switch Minimum requirements for the DSView 3 software InstallationAbout Installation Before installing and configuring the DSView 3 software Installing the DSView 3 Software Click Install DSView 3 Software. -or DSView 3 Software Installer/User Guide Upgrading the DSView 3 Software To upgrade the DSView 3 software Configuring the DSView 3 SoftwareRecommended upgrade process What you will need To configure the DSView 3 software Minimum client requirements Running the DSView 3 Software To open a client session Opening a client sessionBefore opening a client session RSA SecurID login Uninstalling the DSView 3 SoftwareRegaining access To configure Java to find the JRE Java InstallationClosing a DSView 3 Software Session To close a DSView 3 software session To install the JRE on a Linux or Solaris client Avocent Viewer Plug-in InstallationTo install the JRE on a Windows client Installing the DSR Remote Operations Software DSView 3 Software Installer/User Guide Example Avocent DSView 3 Explorer Window Areas DSView 3 Explorer Windows Using the Side Navigation Bar Accessing Target Devices DSView 3 Explorer Windows Filtering information in a window Using WindowsSorting information in a window Filter Text Strings Typed in the Filter Field Saving information in a windowTo filter the list in a window To customize a window using the Customize link Using the Customize link in windows DSView 3 Explorer Page Navigation Buttons Description Displaying pages Printing a window Bookmarking a windowRefreshing a window To bookmark a window General Keyboard Commands Description Using keyboard commandsCalendar Keyboard Commands Description Spinner Keyboard Commands Description DSView 3 Software Installer/User Guide To configure the DSView 3 help location Configuring the DSView 3 help locationBasic Operations DSView 3 Help Global System Properties Installing DSView 3 help on a local serverTo download or update DSView 3 help on the local server Legal Notice PCI Compliance ConfigurationTo enable or disable and configure the legal notice Profiles To enable PCI complianceChanging user options To change user options To change your password Changing your passwordChanging the color scheme To change the color scheme To specify the serial session application Choosing the serial session applicationSpecifying a user certificate To enable user settable SSH keys To enable user settable certificatesSpecifying an SSH key To specify a user certificate Built-in User Groups To enable user credential cachingEnabling user credential caching Built-In User Group Allowed Operations Preemption Levels Internet Explorer Considerations Managing ActiveX controls Security zones To add a hub server to the Trusted Sites list Advanced Internet optionsTo display or change the restrictions of a security zone System certificate and SSH key CertificatesTo view or export the system certificate or SSH key Server certificates System certificate policy and trust store To configure certificate policy settingsClient certificates Managed appliance certificates Certificate Revocation Lists CRL Chain ValidationSecure Sockets Layer SSL User Certificates To display and manage the trust store Integrated Windows Authentication Firewalls Proxy VPNs VPN NAT Devices Licenses License Summary Fields Section Description To display license informationTo display license keys Adding a new license key System InformationTo add a new license key To view system information To launch a browser session to a partner URL ISV PartnersTo add or change the partner URLs DSView 3 Software Installer/User Guide Server Properties Property Description DSView 3 ServersServer Properties To change server network properties To display server properties Security alerts Server certificates Serial session security alerts To create a CSR To update certificate information on the DSView 3 server Managing hub and spoke server certificates To specify the Avocent proxy server To update the certificate of a hub server on a spoke serverAvocent proxy server Client session information Server trap destinationsTo specify trap destinations To specify client session information To specify modem session properties DSView 3 software modem sessions To specify email properties To use unit status polling Backing up and Restoring Hub Servers ManuallyUnit status polling DSViewBackupRestore.exe -backup -archive db.zip -passwd test DSView 3 Servers DSView 3 Software Spoke Server Status Cause Spoke ServersTo display a list of spoke servers To register a hub server as a spoke server To add a spoke server To delete a spoke server To change spoke server network properties To promote a spoke server to be a hub server ReplicationPromoting spoke servers To initiate an immediate replication on a spoke server DSView 3 Servers DSView 3 Software Installer/User Guide Supported Authentication Services Authentication Services To remove authentication services DSView 3 software internal authentication serviceTo display configured authentication services See Unlocking User Accounts on To add an Active Directory external authentication service Active Directory external authentication service Click Next DSView 3 Software Installer/User Guide Authentication Services DSView 3 Software Installer/User Guide To add a Windows NT external authentication service Windows NT external authentication service To add an Ldap external authentication service Ldap external authentication service Authentication Services DSView 3 Software Installer/User Guide Authentication Services DSView 3 Software Installer/User Guide To add a Radius external authentication service Radius external authentication service DSView 3 Software Installer/User Guide To add a TACACS+ external authentication service TACACS+ external authentication service DSView 3 Software Installer/User Guide Authentication Services To add an RSA SecurID external authentication service RSA SecurID external authentication service Authentication Services To enable or disable an authentication service User Authentication Services Window To refresh trusted forests DSView 3 Software Installer/User Guide Types of Units View windows Units View Windows Topology view To attach a device from a topology view To enable or disable a topology view To access Units View windows Accessing Units View windows Units View windows fields Showing and hiding unitsTo hide a unit To hide multiple units with one operation Unit Status Values Unit type Status and Icon Description Action Links Action link Displays Valid for Action Site See Site, Department and Location Groups on Multiple unit operations from a Units View window Unit Overview Windows To use the Unit Status window Unit Status WindowTo change overview information for a target device DSView 3 Software Installer/User Guide Adding Units Adding and Deleting Units Adding a single managed appliance Wizards that add unitsIPv4 and IPv6 network protocols To add a single managed appliance 117 To add a single embedded appliance Adding a single embedded appliance Click Next. Go to step For HP iLO embedded appliances Click Next Click Finish 121 To add a target device Adding a target device Deleting Units To modify target device delete policy settingsAutomatically deleting attached units To delete a unit DSView 3 Software Installer/User Guide Name Synchronization Synchronizing the DSView 3 Software DatabaseName push Name pull Automatic Name Push Operation Effects Unit To enable or disable automatic name pushAutomatic name push Automatic Name Pull Operation Effects Unit Automatic name pull Automatic Name Pull Operation Effects UnitEffect To enable or disable automatic name pullManual name push To initiate a name push operation from a Units View window Manual name pull To initiate a name pull operation from a Units View window Topology Synchronization Topology synchronization options in the Add Unit Wizard To enable or disable automatic topology synchronizationAutomatic topology synchronization Topology synchronization options in the Resync Wizard To merge target devices from a Units View window Merging target devices To merge or split cascade switches Merging or splitting cascade switches To enable automatic inheritance To enable or disable automatic discoveryAutomatic Discovery Automatic Inheritance for Group Memberships and Properties DSView 3 Software Installer/User Guide Saving appliance configuration templates Appliance Configuration TemplatesTo save an appliance configuration template Managing Units Applying appliance configuration templates Modifying appliance configuration template properties To replace a failed appliance Unit Properties DSView 3 Software Installer/User Guide To change the contact properties for a unit To change the identity properties for a unitTo change the location properties for a unit To change the note properties for a unit To change the custom fields for a unit To change the network properties for a managed appliance To change the network properties for a target device About Access Rights About target device access rights How access rights can be assigned To add or remove access rights from a Units View window Unit Access Rights To move a DSR switch to the managed units list Managed Appliance SettingsTo change the network settings of a managed appliance Managed Appliance Status To display version information for a managed appliance To change Snmp settings for a managed appliance Managed Appliance Snmp SettingsTo enable or disable secure mode on an appliance To change the appliance name for a target device Target Device SettingsCustomizing the Target Devices window To add support for services on a target device Target Device Services To remove support for a service on a target device To change service optionsTo enable and specify fixed target device names Target Device Naming To adjust target device names IQ Module SettingsTo display IQ module information To delete offline IQ modules To set the USB speed for IQ modules KVM Switch and Cascade Switch SettingsTo upgrade IQ modules To change the Name in DSView for a cascade switch To change the name in appliance for a cascade switch To change modem port settings Oscar interface settingsTo change local Oscar interface settings To change access control method for local user accounts Local Account SettingsTo display the Appliance Local User Accounts window Customizing the Appliance Local User Accounts window To delete a local user account To change target device access rights to a local account To change the settings of a local user account Launching embedded unit sessions Embedded Units Changing embedded unit credentials To change login credentials for a Drac 4 embedded appliance To view Asset reports Asset and Usage ReportsAsset To view Usage reports Usage DSView 3 Software Installer/User Guide Customizing the Power Devices Attached to Appliance window Power Devices and Power Device SocketsPower Devices To change power device settings To add or remove a power device Upgrading the firmware of a Cyclades power device Power Device Input FeedTo display power device input feed information Customizing the Power Device Input Feeds window Customizing the Power Device Sockets window Power Device SocketsTo change power device input feed information To control power from a Power Device Sockets window Power Control of Devices Attached to Power DevicesTo change power device socket settings To control power from a Units View window Customizing the Appliance Sessions window Managed Appliance Session SettingsUnit Sessions and Connections To display session information 173 To change the virtual media session settings on a KVM switch To define exit macros Defining exit macros All active sessions Active SessionsExample Creating a macro To display information about all active sessions To disconnect an active session from an appliance window Customizing a target device Active Sessions window Active sessions on a target device Secure connections Active modem sessionsTo disconnect one or more target device active sessions Supported modems Example Target device connections Connections to UnitsConnection display format Example Power device connection Example Cascade switch connectionRenaming a managed appliance connection To display a connections window Merging virtual and physical target device connections Adding and deleting target device connectionsTo add a target device connection To delete a target device connection To delete merged connections To merge virtual and physical target device connections Data log files Data Logging Data log licenses Configuring Data Logging To enable or disable Syslog server port To enable the SSH serverEnabling the SSH server Enabling the Syslog server Enabling and disabling data logging on units Verifying the data logging settings for each connectionTo enable or disable data logging on a unit To view and customize the SSH server settings Viewing and customizing the SSH server settingsTo check the data logging settings for connections Specifying where data log files will be stored Configuring the buffer warnings events as SnmpTo configure the buffer warnings as Snmp To specify where data log files will be stored To specify archiving properties Archiving and deleting data log files To delete data log files dynamically Dynamically archiving and deleting data log filesTo archive data log files dynamically Viewing Data Log Files Displaying data log file contentDisplaying lists of data log files To display a list of data log files for a single unit Verifying data log file digital signatures To enable or disable SSH Passthrough Configuring SSH PassthroughSSH Passthrough Sessions Enabling SSH Passthrough SSH port sharing To configure SSH Passthrough port sharing To configure the Avocent Session Viewer Configuring the Avocent Session ViewerSSH Passthrough Sessions Preemption Establishing an SSH Passthrough connection to a unit 199 Break sequences Escape key sequenceTo modify the escape sequence To enter an escape key sequence To send a break sequence To configure break sequencesOoo is one to three octal digits New line \ c Character c Carriage return Delete Tab Displaying session output Transferring read/write accessDisconnecting a session Supported service processor commands DSView 3 Software Installer/User Guide To add a site, department or location Grouping UnitsSite, Department and Location Groups To change the name of a site, department or location To delete a site, department or location 207 Custom Fields Example Custom fields To define custom fieldsTo associate a custom label with a unit 209 Unit Groups 211 User Defined Unit group hierarchy More subgroups To display a list of unit groups in the Unit Groups windowTo display a list of unit groups in a Units View window To add a unit group Adding or deleting a unit groupTo display information about a unit group To change unit group properties Changing the unit group propertiesTo delete a unit group To add or remove members in a unit group To add or remove access rights for one or more unit groups 217 DSView 3 Software Installer/User Guide DS Zones Managing and Accessing ZonesEnabling DS Zones Creating zones To log in to a zone Accessing zonesTo specify zone log in options Transferring units to a zone To switch zonesManaging zone properties To modify the zone name To assign zone licenses Managing zone access rightsAssigning zone licenses Units actions in a zone Using ZonesTo allow or deny access rights for a zone Deleted User actions in a zone Reports, events and data logging actions in a zone Modifying system settings in a zone DSView 3 Software Installer/User Guide User Accounts Windows Managing User AccountsTo display the User Accounts window Customizing the User Accounts window Account restrictions and expiration settings on User Status Icons Authentication Method To add a user account Adding User Accounts DSView 3 Software Installer/User Guide Deleting User Accounts Resetting a User Account PasswordUnlocking User Accounts To delete one or more user accounts Changing User Account Properties To reset a user account passwordUsername To change the name of a user User SSH key User certificatesTo change the certificate associated with a user To specify a user SSH key User account restrictions and expiration settings User passwordTo change a user password or force a new password To change user account restrictions and expiration settings Preemption level User group membershipAddress To change the group membership of a user User notes Phone contactEmail contact To display a user’s access rights User Access RightsCustom field properties To change the custom fields To add or remove access rights through a user account To display user groups User Groups Adding User-defined User Groups Group naming in external authentication services 243 To delete a user-defined user group Deleting User-defined User Groups Changing User Group Members User Group PropertiesTo display the properties of a built-in user group To add or remove user group members To display user group access rights User Group Access Rights To add or remove user group access rights DSView 3 Software Installer/User Guide About the Video Viewer Using the Video Viewer Window Features Video Viewer Window Descriptions Number Description Opening a KVM SessionTo open a KVM session from the DSView 3 Explorer Opening an exclusive KVM session Connecting to an existing sessionTo open a KVM session using the Unit Overview window To change Video Viewer session properties Video Viewer session properties KVM Session Profiles Closing a Video Viewer SessionSession time-out To close a Video Viewer session Default macro group General profile settingsKeyboard pass through mode Name Command-Control-Eject Command-Option-EjectCommand-Option-Control-Eject Option-Command-D Single cursor mode session startup Cursor profile settingsSingle cursor mode release keystroke Menu activation keystroke Video profile settings Toolbar profile settings Background refresh To display KVM session profile names and settingsManaging KVM session profiles To change a KVM session profile To add a KVM session profile 261 To assign a KVM session profile to multiple target devices To delete one or more KVM session profilesTo assign a KVM session profile to a target device General commands Using Menu Commands to Manage Session SettingsTo enable keyboard pass through To enable or disable full screen mode Cursor commands Video commands Toolbar commands To enable or disable background refresh Mouse scaling commandAvocent Mouse Sync To refresh the screen To set Avocent Mouse Sync from the Video Viewer Manual Video AdjustmentTo manually adjust the video quality of the window DSView 3 Software Installer/User Guide Contrast and brightness Automatic video adjustmentDetection thresholds Block noise threshold and pixel noise threshold Displaying Video Viewer Users Saving the View About scan mode Scan ModeThumbnail Viewer features To start scan mode DSView 3 Software Installer/User Guide Performing Thumbnail Viewer tasks To exit the Thumbnail Viewer MacrosTo launch a session to a device from the Thumbnail Viewer To create or edit a macro To send a macro To copy a macro To delete a macro To create a macro group Macro groupsTo add or delete macros in an existing macro group To rename a macro group To copy a macro group To delete a macro group To power up, power down or power cycle a target device Using Virtual MediaTo display a predefined macro group Requirements Sharing and preemption considerations Virtual Media dialog box Virtual Media Session Settings Description Virtual media session settingsOpening a virtual media session To launch a virtual media session To display virtual media drive details To unmap a virtual media drive To reset all USB devices on the target device Using Smart CardsClosing a virtual media session To close the Virtual Media dialog box To map a smart card Video Viewer TroubleshootingTo unmap a smart card To clear the local Java cache 285 DSView 3 Software Installer/User Guide About the Telnet Viewer Using the Telnet ViewerTelnet Viewer Window Features DSView 3 Software Installer/User Guide Telnet Viewer Window Toolbar Icons Icon Description Telnet Viewer window toolbarTelnet Viewer Window Descriptions Number Description To open a Telnet Viewer session Security PropertyOpening a Session Customizing the Telnet Viewer To enable/disable autoscalingTo change the window background and/or text color To change the cursor appearance Customizing Session Properties To change the terminal emulation modeTo change the terminal window size To change the Telnet Viewer Arrow key sequences Terminal Emulation and Type Terminal Type To change the linefeed settingsTo change the terminal type To enable/disable line wrap Login scriptsTo enable/disable local echo To enable/disable 7-bit Ascii To change the maximum number of lines in the session buffer To build a login script and enable/disable automatic loginReviewing Session Data To create a macro To edit an existing macro To use a macro To edit an existing macro group Logging Log files To change the default log file directoryTo enable automatic logging To pause logging To disable automatic loggingTo start dynamic logging Copying, Pasting and Printing Session Data To copy all of the Telnet Viewer session buffer contentsTo resume logging To stop logging To print a Telnet Viewer window screen To paste system clipboard contentsTo power up, power down, or power cycle a target device To close a Telnet Viewer session Closing a Telnet Viewer Session Using Unit Tools Using ToolsExporting units To display the Units Tools window To export units To export access rights Exporting access rights To merge target device endpoints Merging target device endpointsTo merge target devices Importing DSView 2.x software databases To backup the database Before using the Import DSView 2.x Software Database tool To import DSView 2.x software databases To import data Importing dataAfter running the Import DSView 2.x Database tool To access the managed appliance tools Using the Managed Appliance ToolsRebooting Upgrading firmware To reboot a managed appliance from a Unit Overview windowTo upgrade the firmware on a managed appliance To resynchronize a unit Resynchronizing units Restoring a managed appliance configuration Saving a managed appliance configurationTo save a managed appliance configuration to a file To restore a managed appliance configuration Saving a managed appliance user database To restore the user database of a managed applianceRestoring a managed appliance user database To save the user database of a managed appliance DSView 3 Software Installer/User Guide Using the Tasks Window Using TasksTo display the Tasks window Customizing the Tasks window Adding tasks Specifying when to run tasks To run a task daily To run a task periodically To run a task monthly Adding tasks using the Add Task WizardTo run a task weekly To add the task Task Backup DSView 3 software database and system files Task Power control a target device Task Configure Snmp trap settings on a managed appliance Task Exporting an event log .csv file Migrating DSView 2.x software units Task Migrating units Migrating AlterPath Manager software units To add the task Task Updating the firmware of an appliance type Task Test modem connections to selected units Task Pull names from selected units Task Update topology for selected units Task Backup Power Manager database Task Restore Power Manager database Displaying task results Running tasks manuallyTo manually run tasks To display the results of a task Changing tasks Deleting tasksTo delete a task To change a task schedule To display the Appliance Firmware Files window Firmware ManagementCustomizing the Appliance Firmware Files window To add a firmware file To delete firmware DSView 3 Software Installer/User Guide Event Severity and Categories Events and Event LogsEvent severity Event Severity Levels Icon Description Severity icons Email NotificationsEvent categories Customizing the Email Notifications window To configure an email notification To delete an email notification To change an email notificationTo test an email notification Enabling and Disabling Event Logging To enable or disable logging of one or more eventsDisplaying the Event Log Event log display fields To display details of an event log entry To display the event log To change the state of one or more event log entries Event statesTo delete one or more event log entries Changing the Event Log Retention Period Using the date filterTo use the date filter To change the event log retention period To create an event log .csv file Creating an Event Log .csv File DSView 3 Software Installer/User Guide Recommended Sequence for Adding/Upgrading Plug-ins To add or upgrade a plug-inPlug-ins Displaying Plug-in Information Adding Plug-insTo add a plug-in To display plug-in information Plug-ins Display Information Field Description Administrative status on this server. Valid values are Upgrading a plug-in To upgrade a plug-inManaging Plug-ins To activate a plug-in To disable a plug-inDisabling and activating a plug-in DSView 3 Software Installer/User Guide Appendix a Technical Support To resolve an issue Appendix B TCP and UDP Ports KVM switch ports Port DSView 3 Software Client With Tunnel Serial console appliance ports With Port Tunnel Port Firewall Generic appliance ports DSView 3 server ports1078 Firewall Port With TCP/IP Https Snmp ports External authentication ports Snmp Manager Optional Appendix C DSR Remote Operations Software DSView 3 Software Server Authentication Installing the DSR Remote Operations software Before using the DSR Remote Operations softwareTo install the DSR Remote Operations software Minimum requirements for the DSR Remote Operations software Click Install DSR Remote Operations. -or Window features Using the DSR Remote Operations softwareTo start the DSR Remote Operations software To exit the DSR Remote Operations software Servers view Version view Power view Power control of devices attached to power device sockets Rebooting a switchTo reboot the switch Managing servers DSView 3 Software Installer/User Guide Table D.1 VT Key and Keypad Numeric Codes Appendix D Terminal EmulationVT terminal emulation VT102 terminal emulation VT100+ terminal emulationTable D.2 VT100+ Function Key Support Sequence Table D.3 VT102 Receive Codes Action VT100 terminal emulation DC2 Table D.6 VT100 PF1-PF4 Key Definitions Code Sequence DSView 3 Software Installer/User Guide 379 VT220 terminal emulation 381 Table D.9 lists the decoding for VT220 terminal emulation 383 Table D.11 lists the decoding for VT52 terminal emulation VT52 terminal emulation VT320 terminal emulation Table D.14 lists the decoding for VT320 terminal emulation 387 DSView 3 Software Installer/User Guide To regain access to a DSView 3 software system Appendix E Regaining Access to the DSView 3 Software Appendix F Glossary Certificate authentication Cascade switchDhcp Dynamic Host Configuration Protocol Avsp Avocent Video Session Protocol DSView 3 software client session DSR switchDigital Certificate DSView 3 software spoke server DSView 3 software hub serverDSView 3 software system Embedded appliance Integrated windows authentication External authentication serverFlash FRU Field Replaceable Unit Ldap Lightweight Directory Access Protocol KVM switchIQ module Java MIB Management Information Base Managed applianceNAT Network Address Translation NAT device Oscar interface Power devicePositive hysteresis PPP Point to Point Protocol Site SessionSmart card Snmp Simple Network Management Protocol Telnet session Tiered switchTelnet Viewer UDP User Datagram Protocol 509 Web server Index 402 AV2000 Installer/User Guide Isdn 404 AV2000 Installer/User Guide 405 See also Hub server and Spoke servers Services SSH See also Telnet Viewer Telnet Viewer 409 See Certificates Page 590-395-501M