Troubleshooting
Problems and solutions
Problem description | Possible tests or solutions |
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Screen remains black | • Please check the installation |
| procedure in this manual |
| • If the LED at the front is orange, the |
| display is in |
| • Check in the Windows Display |
| Properties if the display controller |
| video heads are attached. If not, |
| there will be no image on the |
| screen. |
| • The graphic board resolution may |
| bee too low. See note below. |
| • The external power supply may be |
| defective |
|
|
Image exhibits noise or | • The video cable may be of poor |
interference | quality |
| • DVI video cable may not be firmly |
| connected to the PC or to the display |
| • Display may need Phase and |
| Frequency adjustments (if analog |
| video is selected) |
|
|
Image contains missing | • A number of missing pixels is |
pixels | normal (inherent in LCD technology) |
|
|
Image contains not | • Adjust the Display Function to |
enough grayscales | DICOM by means of the QA software |
| • You may have installed the driver |
| software with an inappropriate |
| selection of Palette Settings. Install |
| the driver software again and set |
| Palette Settings to 24/32 bit color. |
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