30
TROUBLESHOOTING
General
My computer does not boot when connected to the PRO2 but works fine
when I connect the keyboard, video,and mouse directly to the computer.
• Make sure that the keyboard and mouse cables are connected tightly
between the PRO2 and the computer.
• Check that the keyboard and mouse cables are not crossed.
Video
I am getting ghosting, shadowing,or fuzzy images on my monitor.
• Check that all video cables are inserted properly.
• Check that the monitor you are using supports the resolution and
refresh-rate setting on your computer.
• Check that the graphics card you are using supports the resolution and
refresh-rate setting on your computer.
• Connect the monitor directly into the computer you are having trouble
with to see if the problem still appears.
I am getting a black screen on my monitor.
• Check that all video cables are inserted properly.
• If you are not using a power adapter, check that the keyboard cable is
connected and inserted properly between the computer and PRO2 for the
appropriate port.
• If you are using the PRO2 only for video switching and have no keyboard
and mouse connection between the PRO2 and PC, you will need to
purchase the optional 9V DC, 600mA power adapter (F1D065-PWR for
your appropriate country).
• Connect your monitor directly to the computer to verify that your
monitor is functioning properly.