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TROUBLESHOOTING
Keyboard
The computer does not detect a keyboard and I get a keyboard error
reported at boot up.
• Check that the keyboard cable between the PRO2 and the computer is
completely connected. Tighten any loose connections.
• Try using a different keyboard.
• Try connecting the computer to a different port.
• If you are using the keyboard software that was included with your keyboard,
uninstall it and then reinstall the standard Microsoft keyboard driver.
Mouse
The mouse is lost when I switch to a different port.
• Check that the mouse you are using is connected properly to the Console of
the PRO2.
• If you are using a mouse driver that was included with your mouse,
uninstall it and install the standard Microsoft mouse driver.
• Disconnect and reconnect the mouse cable attached to the channel
with which you are experiencing problems to re-synchronize the mouse
connection.
• Make sure the mouse works when directly plugged into the computer.
• If the computer is coming out of standby mode, allow up to one minute to
regain mouse function.
• De-activate power-management schemes on the PC with which you are
experiencing problems.
• Try a different mouse.