Troubleshooting
Local Console
General
Problem:
My server does not boot when connected to the Switch but works fine when I connect the keyboard, video, and mouse directly to the server.
Solution:
•Make sure that the keyboard and mouse cables are connected tightly between the Server Interface Module and the server.
•Check that the keyboard and mouse cables are not crossed.
•Check the CAT5 cable connection.
Video
Problem:
I am getting ghosting, shadowing, or fuzzy images on my local monitor.
Solution:
•Check that all video cables are inserted properly to the Server Interface Module.
•Check that the monitor you are using supports the resolution and
•Lower the video resolution of your monitor.
•Check that the cable length does not exceed 100 feet (30m).
•Check that the graphics card you are using supports the resolution and
•Connect the monitor directly into the server with which you are having trouble to see if the problem still appears.
Problem:
I am getting a black screen on my local monitor.
Solution:
•Check that all video cables are inserted properly.
•Check that the keyboard cable is connected and inserted properly between the server and the Server Interface Module for the appropriate port.
•Connect your monitor directly to the server to verify that your monitor is functioning properly.
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