Troubleshooting
The name of your wireless network appears in “Available Networks”
If the correct network name is listed in the “Available Networks” list, please follow the steps below to connect wirelessly:
1.Click on the correct network name in the “Available Networks” list.
2.If the network has security (encryption) enabled, you will need to enter the network key generated by your wireless router or access point. For more information regarding security, see the page entitled: “Creating and Using a Profile” pg. 19 of the user manual.
3.Within a few seconds, the tray icon in the lower
If you are still unable to access the Internet after connecting to the wireless network, please contact Belkin Technical Support
The name of your wireless network DOES NOT appear in “Available Networks”
If the correct network name is not listed under “Available Networks” in the wireless utility, please attempt the following troubleshooting steps:
1.Temporarily move computer, if possible, to five to ten feet from the Wireless Router or Access Point. Close the wireless utility, and
2.Using a computer that is connected to the Wireless Router or Access Point via a network cable (as opposed to wirelessly), ensure that “Broadcast SSID” is enabled. This setting is found on the wireless “Channel and SSID” configuration page. For detailed instructions on accessing this page and changing settings, please see your Wireless Router or Access Point’s User Guide.
If you are still unable to access the Internet after completing these steps, please contact Belkin Technical Support.
1
2
3
4
5
6
7 | section |
|
31
