Belkin F5D7230AU4P user manual Configuring your WAN Media Access Controller MAC Address, section

Alternate Setup Method

Configuring your WAN Media Access Controller (MAC) Address

All network components including cards, adapters, and routers, have a unique “serial number” called a MAC address. Your Internet Service Provider may record the MAC address of your computer’s adapter and only let that particular computer connect to the Internet service. When you install the Router, its own MAC address will be “seen” by the ISP and may cause the connection not to work. Belkin has provided the ability to clone (copy) the MAC address of the computer into the Router. This MAC address, in turn, will be seen by the ISP’s system as the original MAC address and will allow the connection to work. If you are not sure whether your ISP needs to see the original MAC address, simply clone the MAC address of the computer that was originally connected to the modem. Cloning the address will not cause any problems with your network.

Note: In some cases we have seen that BigPond Cable users have had to clone the MAC address of the Network Card of the PC with the BigPond software installed.

If you have installed the Belkin router in place of an old router which was connected to your BigPond service, you will need to clone the MAC address of this router’s WAN port (the unit’s MAC address is normally found on the underside of your router, or on its config page).

Please refer to the manufacturer’s user manual on how to find this information.

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