Belkin F5D7231-4 user manual Troubleshooting

Troubleshooting

Problem:

I can’t connect to the Internet wirelessly, but my network name is listed

Solution:

If the name of your network is listed in the “Available Networks” list, please follow the steps below to connect wirelessly:

1.Click on the correct network name in the “Available Networks” list.

2.If the network has security (encryption) enabled, you will need to enter the network key. For more information regarding security, see the page entitled: Setting up wireless security

3.Within a few seconds, the tray icon in the lower left-hand corner of your screen should turn green, indication a successful connection to the network.

Problem:

I can’t connect to the Internet wirelessly, and my network name is not listed

Solution

If the correct network name is not listed under “Available Networks” in the wireless utility, please attempt the following troubleshooting steps:

1.Temporarily move computer, if possible, five to ten feet from the Router. Close the wireless utility, and re-open it. If the correct network name now appears under “Available Networks”, you may have a range or interference problem. Please see the suggestions discussed in the section titled “Placement of your Wireless Networking Hardware” of this user manual.

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