Belkin F5D7231-4 user manual 115

Troubleshooting

2.Using a computer that is connected to the Router via a network cable (as opposed to wirelessly), ensure that “Broadcast SSID” is enabled. This setting is found on the Router’s wireless “Channel and SSID” configuration page.

If you are still unable to access the Internet after completing these steps, please contact Belkin Technical Support.

Problem:

My wireless network performance is inconsistent Data transfer is sometimes slow

Signal strength is poor

Difficulty establishing and/or maintaining a Virtual Private Network (VPN) connection

Solution:

Wireless Technology is radio-based, which means connectivity and the throughput performance between devices decreases when the distance between devices increases. Other factors that will cause signal degradation (metal is generally the worst culprit) are obstructions such as walls and metal appliances. As a result, the typical indoor range of your wireless devices will be between 100 to 200 feet. Note also that connection speed may decrease as you move further from the Router or Access Point.

In order to determine if wireless issues are related to range, we suggest temporarily moving the computer, if possible, five to ten feet from the router.

Changing the wireless channel - Depending on local wireless traffic and interference, switching the wireless channel of your network can improve performance and reliability. The default channel the router is shipped with is channel 11, you may choose from several other channels depending on your region; see page 47 - “changing the wireless channel” for instructions on how to choose other channels.

Limiting the wireless transmit rate - Limiting the wireless transmit rate can help improve the maximum wireless range, and connection stability. Most wireless cards have the ability to limit the transmission rate. To change this property, go to the Windows Control Panel, open the Network Connections and double-click on

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