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Black Box manual A/C-7P RO, A/C-7S RO, 1. Problem Resolution Guide, Problem or Message, Action

Models: A/C-7S RO A/C-7P RO

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A/C-7P RO, A/C-7S RO

Table 7-1. Problem Resolution Guide.

Problem or Message	Probable Cause	Action

Printer won’t change fonts	Incorrect typestyle	Make sure the font
	number	ID used is valid.
		Invalid font IDs are
		ignored by the printer.

	Wrong font cartridge	Load the cartridge
	loaded	with the font that
		corresponds to the
		font ID.

	Font cartridge	If possible try a
	damaged or not seated	known good
	into the printer	cartridge to determine
	properly	if cartridge is faulty.
		Make sure the
		cartridge is loaded
		properly.

Printer does not print	APO feature is ON	Turn off APO or
landscape in requested	and page size is 8-1/2"	increase page size
font	x 11" or less and	so it is larger than
	width is less than height	8-1/2" x 11" or
		change width and
		height so width is
		greater than height.

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Black Box manual A/C-7P RO, A/C-7S RO, 1. Problem Resolution Guide, Problem or Message, Probable Cause, Action

Contents

Data A/C-7P RO A/C-7S ROFrom HostRADIO FREQUENCY INTERFERENCE STATEMENTS A/C-7P RO, A/C-7S ROFEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA A/C-7P RO, A/C-7S RO NORMAS OFICIALES MEXICANAS NOM ELECTRICAL SAFETY STATEMENTINSTRUCCIONES DE SEGURIDAD 18. Servicio por personal calificado deberá ser provisto cuando A/C-7P RO, A/C-7S ROA/C-7P RO, A/C-7S RO TRADEMARKSChapter ContentsPage A/C-7P RO, A/C-7S ROA/C-7P RO, A/C-7S RO A/C-7P RO, A/C-7S RO 1. SpecificationsFigure 2-1. Front Panels of the A/C-7 RO 2. IntroductionA/C-7P RO A/C-7S RO2.2 About This User’s Guide 2.1 Description of Front Panels2.3 Unpacking LEDSThe package should include the following A/C-7P RO or A/C-7S RO A/C-7P RO, A/C-7S ROWallmount transformer 9V AC output Standard parallel cable for A/C-7P RO only Standard serial cable forA/C-7P RO, A/C-7S RO 3. InstallationA/C-7P RO, A/C-7S RO The self-test printouts in Figures A/C-7P RO, A/C-7S ROA/C-7P RO, A/C-7S RO Figure 3-1. Self-Test Printout for A/C-7P ROA/C-7P RO, A/C-7S RO Figure 3-2. Self-Test Printout for A/C-7S ROA/C-7P RO, A/C-7S RO Figure 3-2. Self-Test Printout for A/C-7S RO, Page 1 continuedA/C-7P RO, A/C-7S RO Figure 3-3. Self-Test Printout, PageA/C-7P RO, A/C-7S RO 4. Configuration4.1 A/C-7 RO Configuration A/C-7P RO, A/C-7S RO 4.2 Configuration Switch SettingsOutput Protocol Table 4-1. Configuration Switch SettingsSW14 SW15Tests/Diagnostic Table 4-2. Tests/DiagnosticTable 4-3. Tests/Diagnostic Table 4-4. Operating ModeSW21 Table 4-5. Serial Out Baud-Rate SwitchesSW22 SW23Table 4-7. Serial Out Stop Bits Switch Table 4-6. Serial Out Word-Length SwitchTable 4-8. Serial Out Parity Switch Table 4-9. Serial X-On/X-Off SwitchA/C-7P RO, A/C-7S RO 4.4 Host/PC Download CommandsA/C-7P RO, A/C-7S RO 4.4 Host/PC Download Command OverviewHost/PC Download Command Table 4-11. Host/PC Download CommandsCommand Number A/C-7P RO, A/C-7S ROHost/PC Download Command Table 4-11 continued. Host/PC Download CommandsCommand Number A/C-7P RO, A/C-7S ROHost/PC Download Command Table 4-11 continued. Host/PC Download CommandsCommand Number A/C-7P RO, A/C-7S ROHost/PC Download Command Table 4-11continued. Host/PC Download CommandsCommand Number A/C-7P RO, A/C-7S ROCOMMAND 2 LINES PER INCH COMMAND 1 BUFFER SIZECOMMAND 3 CHARACTERS PER INCH A/C-7P RO, A/C-7S ROCOMMAND 5 FORM LENGTH COMMAND 4 LINE SPACINGCOMMAND 6 MAXIMUM PRINT POSITION A/C-7P RO, A/C-7S ROA/C-7P RO, A/C-7S RO COMMAND 7 PRINT CASECOMMAND 8 LU1 LANGUAGE COMMAND 11 PAPER PATH COMMAND 9 EPSON MATRIXFONT A/C-7P RO, A/C-7S ROCOMMAND 13 FORM FEED AFTER LOCAL SCREEN COPY COMMAND 12 FORM FEED BEFORE LOCAL SCREEN PRINTCOMMAND 14 LU3 PRINT IMAGE Non-SCS Mode A/C-7P RO, A/C-7S ROA/C-7P RO, A/C-7S RO COMMAND 15 CR at MPP +COMMAND 16 NL at MPP + COMMAND 18 VALID FF AT END OF PRINT BUFFER COMMAND 17 VALID FF FOLLOWED BY DATACOMMAND 19 FF VALID LOCATION A/C-7P RO, A/C-7S ROA/C-7P RO, A/C-7S RO COMMAND 20 AUTOMATIC FUNCTION AT END OF JOBCOMMAND 21 PRINT QUALITY FastDraft COMMAND 26 SUPPRESS EMPTY FORMS COMMAND 25 IBM MOTION COMMANDSCOMMAND 27 FF AFTER TIME ELAPSE A/C-7P RO, A/C-7S ROCOMMAND 31 TRUNCATE/WRAP SELECT COMMAND 30 OVERRIDE OF FORMATTING COMMANDSCOMMAND 32 PAPER SIZE A/C-7P RO, A/C-7S ROCOMMAND 36 SUPPRESS IBM CONTROL CODES COMMAND 34 INTERVENTION REQUIRED IR TIMEOUTCOMMAND 37 VERTICAL CHANNEL SELECT VCS A/C-7P RO, A/C-7S ROA/C-7P RO, A/C-7S RO COMMAND 38 TRUE LPI SPACINGCOMMAND 39 CPT ENDING DELIMITER CHARACTERS A/C-7P RO, A/C-7S RO COMMAND 40 CPT START DELIMITER CHARACTERSCOMMAND 41 COMMAND ID CHARACTER A/C-7P RO, A/C-7S RO COMMAND 42 START AND STOP EBCDIC HEX DUMPCOMMAND 45 SCS TRN TRANSLATE A/C-7P RO, A/C-7S RO COMMAND 50 SHARING PORT TIMEOUTCOMMAND 51 HOST PORT TIMEOUT A/C-7P RO, A/C-7S RO COMMAND 55 CUSTOM USER STRINGSCOMMAND 56 PARALLEL PORT INITIALIZATION STRING A/C-7P RO, A/C-7S RO COMMAND 57 HOST PORT INITIALIZATION STRINGCOMMAND 58 SERIAL-PORT INITIALIZATION STRING A/C-7P RO, A/C-7S RO COMMAND 61 AUTOMATIC PRINT ORIENTATION APOCOMMAND 62 PRIMARY PAPER TRAY ORIENTATION A/C-7P RO, A/C-7S RO COMMAND 63 ALTERNATE PAPER TRAY ORIENTATIONCOMMAND 64 MANUAL FEED TRAY ORIENTATION A/C-7P RO, A/C-7S RO COMMAND 65 CHARACTER SET SELECTIONCOMMAND 70 OVERWRITE EBCDIC SCS/LU1 TRANSLATION TABLE A/C-7P RO, A/C-7S RO COMMAND 71 OVERWRITE DSC LU3 TRANSLATION TABLECOMMAND 76 SERIAL-IN BAUD RATE COMMAND 78 SERIAL-IN STOP BITS COMMAND 77 SERIAL-IN WORD LENGTHCOMMAND 79 SERIAL-IN PARITY COMMAND 84 6 LPI STRINGA/C-7P RO, A/C-7S RO COMMAND 85 8 LPI STRINGCOMMAND 86 10 CPI STRING COMMAND 89 16.7 CPI STRING COMMAND 87 15 CPI STRINGCOMMAND 88 12 CPI STRING COMMAND 98 RESTORE DEFAULTS OR PRINT CONFIGURATIONA/C-7P RO, A/C-7S RO COMMAND 99 STORE CONFIGURATION IN PERMANENT MEMORYA/C-7P RO, A/C-7S RO 4.5 Restoring Factory DefaultsA/C-7P RO, A/C-7S RO 5. Operation5.1 Printer Sharing A/C-7P RO, A/C-7S RO 5.3 Host Port Initialization5.4 Print Position and Page Length Table 5-1. PMPP and PMPL 5.5 Laser Printing17.1 TrueA/C-7P RO, A/C-7S RO 5.6 Computer Output Reduction CORA/C-7P RO, A/C-7S RO 5.7 Automatic Print Orientation APOA/C-7P RO, A/C-7S RO Figure 5-1. Printing with the APO FeaturePrint according to Paper Tray Orientation Commands A/C-7P RO, A/C-7S RO 5.8 Generic ModeOther Printer Commands Command Table 5-2. CommandsFunction A/C-7P RO, A/C-7S ROA/C-7P RO, A/C-7S RO 6. Advanced Features6.1 Command Pass-Thru A/C-7P RO, A/C-7S RO 6.3 SCS Mode Transparent Data6.2 Custom User Strings 6.5 Printing Bar Codes 6.4 Color PrintingTable 6-1. Bar Codes Bar Code= 2.5 mm, dot-matrix = 3.175 mm to 9 laser = 22.5 mm, dot-matrix = A/C-7P RO, A/C-7S ROA/C-7P RO, A/C-7S RO Table 6-2. Module Width in mm inches PCL LaserWidth or IBM Proprinter Dot-Matrix Table 6-3. Module width in mm inches EpsonWidth A/C-7P RO, A/C-7S RO0 = Do not print human readables 1 = Print human readables A/C-7P RO, A/C-7S RO¬B5,7,1,0,0,0,1234567890¬B This data overrun by barcode A/C-7P RO, A/C-7S ROA/C-7P RO, A/C-7S RO Figure 6-1. Bar Code Overlapping TextThis data overrun by barcode Figure 6-3. POSTNET Figure 6-2. Code 3 ofCode 3 of 01234567891234 Figure 6-4. UPC AFigure 6-5. EAN UPC A789128 123456Figure 6-6. EAN 0123456789A/C-7P RO, A/C-7S RO Figure 6-8. CodeCode ¬B2,...,A1716~6A/C-7RO~510¬B A selects code set A A/C-7P RO, A/C-7S ROSymbol Table 6-4. Symbol Character Value and Data CharacterCharacter ValueSymbol Table 6-4 continued. Symbol Character Value and Data CharacterA/C-7P RO, A/C-7S RO CharacterSymbol Table 6-4 continued. Symbol Character Value and Data CharacterA/C-7P RO, A/C-7S RO CharacterSymbol Table 6-4 continued. Symbol Character Value and Data CharacterA/C-7P RO, A/C-7S RO Character6.6.1 I-O GRAPHICS LANGUAGE OVERVIEW 6.6 I-O Graphics LanguageA/C-7P RO, A/C-7S RO Table 6-5. IOGL Graphics Language IOGL Command StringGraphical Element A/C-7P RO, A/C-7S RODescription ParameterUnits of ValidMeasurement Table 6-5 continued. IOGL Graphics LanguageA/C-7P RO, A/C-7S RO ParameterTable 6-5 continued. IOGL Graphics Language A/C-7P RO, A/C-7S ROParameter DescriptionA/C-7P RO, A/C-7S RO Figure 6-9. XY Coordinate System on the Page100,0 X,Y startX,Y end 100,600X,Y end 600,600 X,Y start 300,300Figure 6-11. Example of Box A/C-7P RO, A/C-7S RO900,2400 X,Y centerFigure 6-12. Example of Circle Line width = 2mmA/C-7P RO, A/C-7S RO 180 X,Y center X,Y start 900,900 500,900Figure 6-13. Example of Arc A/C-7P RO, A/C-7S RO Color/Shading-¬GS# of valuescolor 1% shading 1color 2% shadingA/C-7P RO, A/C-7S RO Figure 6-14. Color/Shading and Pie Chart“9 o’clock” = starting point for first pie segment A/C-7P RO, A/C-7S RO Figure 6-15. Segment of CircleA/C-7P RO, A/C-7S RO Draws a bar chart. xy start specifies the bottom left hand corner of the first bar the origin on the chart’s xy scale. The x increment specifies the horizontal movement before the next bar is printed. The y increment in n/300 inches determines the height of the bar multiplied by the value. The bar width in n/300 inches specifies the width of the bar. Bar chart values can range from 0 to 3,000. Each bar will have the color and/or shading as specified in the shading command bar 1 is color/shading value 1,.... A maximum of 12 bars can be printedX,Y start Figure 6-16. Bar Chart Histogram100,2400 A/C-7P RO, A/C-7S RO900,2400 Figure 6-17. Run Line ChartA/C-7P RO, A/C-7S RO X,Y startFigure 6-18. Text TEXT6-18 A/C-7P RO, A/C-7S ROA/C-7P RO, A/C-7S RO 6.7 I-O Graphics Language IOGL in ActionA/C-7P RO, A/C-7S RO Figure 6-19. Bar ChartSALES CALLS PER DAY 6-20 Figure 6-20. Placement of Bar ChartBar Chart Origin of Chart¬GS# of valuescolor 1% shading 1color 2% shading Bar Chart BoydA/C-7P RO, A/C-7S RO Bar Chart Shawn Bar Chart Gary¬GXbar chart Boyd ¬GS501100110011001100110 ¬GH1300300030030755303439 A/C-7P RO, A/C-7S RO6.7.4 LABELS/TITLE/SUBTITLE/LEGEND 6.8 Linking Graphical Output to a Host ApplicationA/C-7P RO, A/C-7S RO A/C-7P RO, A/C-7S RO 6.9 Printing Images From The HostA/C-7P RO, A/C-7S RO A PCL command used to reposition the stored image on a page is ¬E&l#u#Z, where the first # l#u specifies the “Left Offset Registration” or horizontal movement in n/720 inch and the second # #Z specifies the “Top Offset Registration” or vertical movement of the image in n/720 inchA/C-7P RO, A/C-7S RO 7. Troubleshooting7.1 A/C-7 RO Self-Test A/C-7P RO, A/C-7S RO 7.2 EBCDIC Hex DumpA/C-7P RO, A/C-7S RO 7.3 ASCII Hex DumpTable 7-1. Problem Resolution Guide 7.4 Problem Resolution GuideProblem or Message Probable CauseProblem or Message Table 7-1. Problem Resolution GuideA/C-7P RO, A/C-7S RO Probable CauseProblem or Message Table 7-1. Problem Resolution GuideA/C-7P RO, A/C-7S RO Probable CauseProblem or Message Table 7-1. Problem Resolution GuideProbable Cause ActionProblem or Message Table 7-1. Problem Resolution GuideA/C-7P RO, A/C-7S RO Probable CauseAppendix A Font FGID Reference for HP LaserJet Printers Symbol SetTable A-1. Selecting Standard Fonts TypefaceSymbol Set Table A-1 continued. Selecting Standard FontsA/C-7P RO, A/C-7S RO TypefaceA/C-7P RO, A/C-7S RO Symbol SetTable A-1 continued. Selecting Standard Fonts TypefaceA/C-7P RO, A/C-7S RO Symbol SetTable A-1 continued. Selecting Standard Fonts TypefaceA/C-7P RO, A/C-7S RO Symbol SetTable A-1 continued. Selecting Standard Fonts TypefaceA/C-7P RO, A/C-7S RO Symbol SetTable A-1 continued. Selecting Standard Fonts TypefaceA/C-7P RO, A/C-7S RO Symbol SetTable A-1 continued. Selecting Standard Fonts TypefaceA/C-7P RO, A/C-7S RO Symbol SetTable A-1 continued. Selecting Standard Fonts TypefaceA/C-7P RO, A/C-7S RO Symbol SetTable A-1 continued. Selecting Standard Fonts TypefaceA/C-7P RO, A/C-7S RO Symbol SetTable A-1 continued. Selecting Standard Fonts TypefaceA/C-7P RO, A/C-7S RO Symbol SetTable A-1 continued. Selecting Standard Fonts TypefaceA/C-7P RO, A/C-7S RO Symbol SetTable A-1 continued. Selecting Standard Fonts TypefaceA/C-7P RO, A/C-7S RO Symbol SetTable A-1 continued. Selecting Standard Fonts TypefaceA/C-7P RO, A/C-7S RO Symbol SetTable A-1 continued. Selecting Standard Fonts TypefaceA/C-7P RO, A/C-7S RO Symbol SetTable A-1 continued. Selecting Standard Fonts TypefaceA/C-7P RO, A/C-7S RO Symbol SetTable A-1 continued. Selecting Standard Fonts TypefaceA/C-7P RO, A/C-7S RO Symbol SetTable A-1 continued. Selecting Standard Fonts TypefaceA/C-7P RO, A/C-7S RO Symbol SetTable A-1 continued. Selecting Standard Fonts TypefaceA/C-7P RO, A/C-7S RO Symbol SetTable A-1 continued. Selecting Standard Fonts TypefaceA/C-7P RO, A/C-7S RO Symbol SetTable A-1 continued. Selecting Standard Fonts TypefaceA/C-7P RO, A/C-7S RO Symbol SetTable A-1 continued. Selecting Standard Fonts TypefaceA/C-7P RO, A/C-7S RO Symbol SetTable A-1 continued. Selecting Standard Fonts TypefaceA/C-7P RO, A/C-7S RO Symbol SetTable A-1 continued. Selecting Standard Fonts TypefaceA/C-7P RO, A/C-7S RO Symbol SetTable A-1 continued. Selecting Standard Fonts TypefaceA/C-7P RO, A/C-7S RO Appendix B Character SetsA B C D E F Figure B-1. Roman0 1 2 3 5 6 7 8 9 A B5 6 7 8 9 A B C D E F Figure B-2. Code PageA/C-7P RO, A/C-7S RO A B C D E FFigure C-1. Input and Output Connector Pinout Appendix C Serial-Port SpecificationsFigure C-2. Serial Printer Cable Pinout A/C-7P RO, A/C-7S ROA/C-7P RO, A/C-7S RO Table D-1. 25-Pin Connector Pinout Appendix D Parallel-Port SpecificationsPin Number DirectionA/C-7P RO, A/C-7S RO Table D-2. 36-Pin Connector PinoutPin Number DirectionA/C-7P RO, A/C-7S RO Appendix E Transferring Power to PinFigure E-1. Jumpers 8. Tighten the black screws on the back panel 10. Power on the printer, then the A/C-7 ROA/C-7P RO, A/C-7S RO 1000 Park Drive Lawrence, PA 15055-1018 724-746-5500 Fax Copyright 2000. Black Box Corporation. All rights reserved